Question about SanDisk Sansa e200 MP3 Player

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Sansa player wont turn on

When i turn it on there is only a black screen that says. load main image failed switch to recovery mode

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To get it in recovery mode. Put the Hold switch into the lock position. Then hold REC and Power for about 10 seconds.

You need to hook up your cable after that and you can reset the firmware.

Posted on Nov 19, 2008

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2 Answers

Sansa 260 R load main image failed message


Hello,

The Sansa e260 Rhapsody could be recovered by resetting the player.
How to reset the player :
1. Player switched on.
2. Press and hold the power button for approximately 30 seconds.
3. Put the player back on.


When the fault is not resolved a firmware update / reinstallation needs to be made. There are 2 steps needed for getting new firmware on the player.

Step 1: switching the player into recovery mode / MSC mode

1. Turn off the player.
2. Slide the Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a memory partition will be viewable in My Computer.
5. Release the REC button.
Step 2: Update the firmware ( updating firmware always in MSC mode, see Step 1 )
Use next link for updating the firmware:
http://kb.sandisk.com/app/answers/detail/a_id/306
The Sansa updater installation on the computer should be the easiest way to update firmware.

Need more help ? Just post a comment.

Dec 17, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My screen is black


Download the Sansa Recovery Tool for the Sansa e200 series and run the official Sansa Recovery Mode

or

Run Windows Recovery Mode

Try this: disconnect the player from the computer, turn it off, hold in the REC button, and reconnect the player to the computer while holding the REC button in. Keep holding the REC button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).

-Tha Mp3 Doctor

Mar 16, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Mp3 player won't turn to main screen


Go to the Sandisk website and get the Sansa Recovery Tool.

Nov 09, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e200 load main image failed


i'm thinking that it has too much info on it, so it ets stuck when you turn it on.

Jul 31, 2008 | SanDisk Sansa e260 MP3 Player

4 Answers

Problem starting


Get the Sansa Recovery Tool from the sandisk website

Jun 28, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Load main image failed Switch to Recovery mode


Use the Sansa Recovery Tool on the Sandisk website

Jun 01, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Load main image failed?


Hope this would help. Have you updated the firmware of your player? Try updating the firmware of your player. When the player is turn off slide the hold switch for it to show orange/red color. Then press the Record and the menu button until is shows on the screen welcome to recovery mode. Then go to sandisk website and download the firmware update and install it to your computer. When it ask you to connect a device connect the player and update the firmware of the player. If the update is successful then it would ask you to choose a language. Hope this helps

Jun 16, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Load main image failed


go to sandisk and go to support there you can find support the recovery software. hope it helps

Jun 16, 2007 | SanDisk Sansa e250 MP3 Player

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