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Can not open norton 360 main window - PC Desktops

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  • Anonymous Nov 29, 2008

    I can't open norton 360 main window

  • Anonymous Dec 07, 2008

    When i click on the icon nothing happens, and,

    down next to the clock in the toolbar there is a red circle with a white cross in it were the norton 360 icon used to be and whenever i move my mouse over it it makes a poping sound before when you clicked on it, it used to open a box that said "XP AntiSpyware 2009" "Please wait Downoading" (I wasnt on the internet when it said that) now nothing.

  • Anonymous Dec 07, 2008

    When

  • Problematic9 Dec 07, 2008

    When i Click on the INorton 360 icon nothing happens and,

    there is a red circle with a white cross in it next to the clockon the bottom toolbar (where the norton icon used to be) that whenever i move the mouse over it there is a popping noise, when you click the cross a box opened that said "XP AntiSpyware 2009 Downloading Please wait" (I wasnt connected to the net at this stage).

    Now when you click on it nothing happens.

    Please Help!

  • Anonymous Dec 13, 2008

    cannot open norton 360 on vista home premium

  • vikky680 Mar 01, 2009

    yaa i have the same problem

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Hello pqrszyx.

Sounds like the install failed at some point, and it keeps trying to configure.

Do you have any other Symantec products installed?
Like Ghost, or PCA, or anything else?

If not, I would go to add/remove programs and uninstall N360. Reboot the computer.
Next, run the NRT tool.
Found here: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Reboot.
Try to install N360 again.

If you cant get the main ui to launch after doing those steps, then I would suggest using the Symantec Support.

Posted on Feb 13, 2009

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1 Answer

HI, I am installing Norton 360 on Windows Vista. It has got to installation Symantec application core and will not proceed any farther, nor can I shut it down. Help Please ! Thank you


Use the norton uninstaller utility to remove the current Norton 360 install.The uninstall removes every trace of norton and you will be able to reinstall the norton product aferwards. Download the utility from this link.

Nov 05, 2008 | PC Desktops

1 Answer

Nortan 360 does not work and wont open


Been there.

Download the Norton Removal Tool at this link:

Norton Removal Tool

Click the 360 selection from the list to download. Save it to your desktop.

Run the Removal Tool.

Reinstall the Norton 360.

You will have to re-enter your CD Key or log in to your symantec account to verify your software.

Nov 01, 2008 | PC Desktops

1 Answer

I purose Norton 360 02 and I am having trouble installing it on my computer. When I use teh CD it begins to install the program and the stops saying it can't a file, something like msi. I don't know...


Hello,

I would suggest removing ALL detected Norton and Symantec products with the Norton Removal Tool for Norton 360 found here.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

After the uninstall of all Norton and Symantec programs you will also want to download the Windows Installer Cleanup Utility found here. The download link is at the bottom of the More Information section,

http://support.microsoft.com/kb/290301

After the utility is installed and ran you will want to remove all Norton and Symantec programs listed in the removal list.

After you remove the programs and restart you should be able to reinstall the Norton 360 program.

I hope this helps. Please remember to rate this information.

Thanks

Aug 29, 2008 | PC Desktops

1 Answer

I have just upgraded my norton protection to norton 360 and now I am unable to receive emails


Run through the liveupdate utility and make sure 360 is all up to date. Otherwise, i've run into this problem many times before with other Norton products, and even Symantec's website says to simply disable inbound email scanning. That definitely works, but leaves you somewhat unprotected.

Other suggestions are to allow your email client in your firewall (norton 360) and in your windows firewall (if it's still on)

You'd be getting the 10053 error, i'd assume.

Aug 20, 2008 | PC Desktops

1 Answer

I have Norton 360 3in1 2008. what happens when it says i have 2 problems that have to be fixed, it is 1. It wants to back up my files online, and when it can't it says I have to buy space. 2. I...


hmm, well your Norton 360 is a Product with back up feature, and that feature can be Disabled...
1. Open the Norton 360 Main Window.
2. Click on the graphical 'Backup' button (text in a circle in a box)
3. At the bottom of this window is "Turn Off Backup"
4. Rejoice at it no longer giving you the red x

Jul 17, 2008 | PC Desktops

1 Answer

My computer has run slow and I cannot download programs or updates from the internet since I removed my Norton's System Works several weeks ago. I installed the 2008 Norton's 360 and it does not help. I...


Might seem silly but easiest way out is to reinstall windows and do not use Norton find another anti virus etc.as you can spend hours trying to find a solution

Jul 13, 2008 | PC Desktops

1 Answer

I have renewed Norton 360 for my three computers but only one of them(the one I used to renew) quit sending the expiration notice. Now I have lost Norton n one or maybe both of my other computers. What...


You need to Download Norton Removal Tool from the Following Link.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Once you have Downloadand saved it on Desktop then Doubleclick on the Norton removal tool Icon and run the Norton Removal Tool.
The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.
once the uninstallation compleates the You need to restart the computer and reinstall the Norton 360 on the computer.
Follow the Instructiions to Reinstall Norton 360 2.0
1.Do one of the following:
If you have the installation CD, insert the CD into the CD-ROM drive, and then click Install Norton 360.
Note:-If you have downloaded the product, double-click the installation file. Unless you saved it elsewhere, the installation file is on the Windows desktop.

2.Read the License Agreement, and then click I Agree.
If you do not click I Agree, you cannot continue the installation.
3.Follow the on-screen instructions.

Once the Installation is compleate you need to Enter you Activation key and it will automatic Activate it, after the Activation you need to run Live updates to Update Norton 360.

You can do the same on Both PCs.This will resolve your Issue.

Jul 04, 2008 | PC Desktops

2 Answers

Norton 360


Hi Sheba,

Yes you can load norton 360 on your new pc. If you have all the license codes, just remove the trial version from your new pc and installed the full version of 360. To uninstall you can either go to control panel -> add remove programs and select the nortan trial software. Or you can find an installation's link under the program list. Hope this helps.

Posh

Nov 20, 2007 | Compaq Presario 5000 PC Desktop

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