Question about Sharper Image MC502 System

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Unknown Disc Format

When I load either a DVD or a CD, the system will try to load but then after about 2 minutes the message "Unkown Disc Format" appears on the TV screen. This even occurs when I put in a cleaning disc. The other features of the system work fine (ie the tuner). I haven't used the system in about 5 months but it has remained plugged in and set up during that time. Prior to now I have never had the problem. Thanks for the Help.

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Depending upon how old your system is you might want to look into cleaning the laser reader..... I'm no expert so it's just a thought

Posted on Jul 12, 2017

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This could be due to too much dirt on the lens of the player. Or it some cases damage inside the unit so the lens won't move, or damage to the lens itself.
You're best option is to remove the top cover to see the state of the workings. Then to spray the lens with Servisol Video 40 to clean it.
If that doesn't work it could be the lens is scratched.

Posted on Jul 12, 2017


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Posted on Jan 02, 2017

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I have a bigger problem.... Linen n things jsut sold me one at 34% off - but forgot to mention they RAISED the price from $219 to $239 before they did. Another bankrupt company - and since there are no refunds - all i can say is watch out when you go there during thier liquidation days.......... if Linens n things or anyone else wants proof to see thier ONLINE price and the price on my box say $219... but they raised the proce before my 34% off I have proof, I will be glad to email fax etc. I find out this product may not even work????????????? GOD BLESS AMERICA and the crooks they run it.

Posted on Sep 30, 2008

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