Question about HTC Touch Diamond Smartphone

1 Answer

Htc touch diamond freezes on start-up

When i power up my htc touch diamond phone, it gets as far as the windows mobile introductory page and then stops at that point , still showing the windows page. i have tried powering it off which only can be achieved by pulling the battery out. is there any possible cure for this?

Posted by on

  • 3 more comments 
  • cj01950 Nov 18, 2008

    my phone gets that far and then reboots.. progressing to the windows launch screen where it re-boots again... etc..etc. until the battery runs down. Sprint seems to know this is a common problem; after calling (on a wireline phone) to report the problem, they agreed to just send another phone.



    Very disappointing since I love the phone and its services when it decides to work

  • mazkan Nov 19, 2008

    yes same problem ... did you ever find out wether is was a battery issue?!

  • decomate_1 Nov 21, 2008

    hi mazkan, had the battery fully charged, and as i left the phone to boot-up the phone was running warm (not connected to power supply). did you ever get a cure for this problem?

  • decomate_1 Nov 21, 2008

    hello again. i posted this earlier and i believe i have cured the problem. the hard reset boots up the phone again but i had to use a soft reset to get it to stay on long enough to carry out the hard reset (at least that is what i think i done) but its up and running again anyway. thanks for the help folks. the hard reset is found by googling it!!

  • Anonymous Apr 22, 2009

    i am having the same problem. I am hoping since the phone is within 30 days. I can get an exchange. I've also been hearing that the phone's power button gets stuck.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I called and spoke to HTC ..apaprently there are issues with some of the handsets .. and its power related ... the best this is to do 2 things to solve any number of issues....
A: Get a replacment battery, and recharge it fully without turning the phone on. So plug it in and charge it until the white pulsating light is fully lit and not 'breathing' ..as they say. Once fully charged then turn on your phone...
B: Once on ... 'hardware' reset it -  (you turn on the phone, holding the volume down button, and the hang up button and pressing the 'software reset button, at the same time)  
Should solve it ... IF it dosent .. and your getting the same issues after battery replacment, software and hardware resets ...you've basically got a 'hardware' issue with the phone in which case you need a replacment or repair... (make sure your phone is insured)
Hope that helps folks...
p.s. My phone eventually stopped charging ...nothing, no power so i sent it back for a replacment which im waiting for to arrive...

Posted on Nov 21, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to download whatsapp on htc windows mobile


HI! WINDOWS MOBILES USE APPLICATIONS DIFFERENT FROM OTHER PHONES.THE USE WINDOWS APLLICATIONS FOR MOBILE.PLEASE VISIT WWW.DOWNLOAD.NET TO GET YOUR PHONE APPLICATIONS DOWNLOAD.

Oct 26, 2011 | HTC Touch Diamond Smartphone

1 Answer

How to download pc suite for htc touch diamond? please help meout sir!!!


hello

HTC touch diamond and similar phones use Windows Active Sync if you are using windows xp.

If you are using windows Vista or Windows 7, then you are supposed to use Windows Mobile device center.

You should have this program in your start menu all programs, if not visit http://www.microsoft.com/downloads/en/details.aspx?FamilyID=46f72df1-e46a-4a5f-a791-09f07aaa1914&displayLang=en

this is the complete, free, pc suite for all HTC and other windows mobile phones.
Thanks and good luck.
Ekse

Feb 25, 2011 | Cell Phones

2 Answers

How to snchronize htc diamond touch with windows 7?


First, download Windows Mobile Device Center from Microsoft ( Google it) and install it in Windows 7
Secondly, plug the HTC diamond touch with USB connection and wait for the windows update search the driver of HTC Diamond Touch.(This will take a while)
Then It will ready to go.
Hope this help you.

Feb 06, 2011 | HTC Touch Diamond Smartphone

1 Answer

Booting problem not starting properly


my phone htc touch diamond change language danish to english

Mar 02, 2010 | HTC Touch Diamond Smartphone

1 Answer

How do I change my HTC Diamond windows mobile 6.1 language from French to English ?


did you try going to> start>settings>system>regional settings. then select region and reboot phone

Jun 05, 2009 | HTC Touch Diamond Smartphone

1 Answer

I have HTC dimond phone how to donwlod free game in my phone


Compared to the iphone its harder, but not impossible. Just use google and search for example: Windows Mobile Games, Windows Mobile 6.1 Games, Windows Mobile Freeware, etc.

Examples (from google :P)
http://freewareppc.com/
http://www.smartphone-freeware.com/
http://www.pocketpccentral.net/software/ent-games.htm

Make sure you get games for Touchscreen Windows Mobile 6.1 (or sometimes called Windows Mobile 6.1 Professional) phones, or you can't play them properly!

Just went through my bookmarks:
Heres a neat list of games that use the g-sensor/accelerometer in the diamond.

Also heres a nice utility to make your screen rotate:
http://gyrator.brins0.net/

(Just an extra :P)

Feb 27, 2009 | HTC Touch Diamond Smartphone

1 Answer

Touchflo does not appear to be working on new Touch diamond


TouchFlo is an application that needs to run on top of Windows. It is quite well hidden in the menus....

To start with, I assume you get the normal Windows Mobile 'Today' screen? If not, you have bigger problems!

If so, hit "Start" --> Settings
Then on the 'Personal' tab, go to 'Today'
Then look at the 'Items' tab and make sure that TouchFLO 3D is the only checked item.
Hit 'OK' top right, then 'X' top right and you should get back to find it activated.

@deepak - TouchFLO 3D is standard on the HTC Diamond. If you have TouchFLO then I guess you have a HTC Touch (different phone).

Dec 02, 2008 | HTC Touch Diamond Smartphone

3 Answers

Slow start up and touch screen not working


HTC Canada walked me through a hard reboot - green+red key + reset key. This is erase everything on the phone, but it will then work. Then got to htc canada website and download the windows update which solves the freezing screen problem.

good luck - it worked for me.

Jul 25, 2008 | HTC Touch Cell Phone (Unlocked) - Soft...

Not finding what you are looking for?
HTC Touch Diamond Smartphone Logo

1,996 people viewed this question

Ask a Question

Usually answered in minutes!

Top HTC Computers & Internet Experts

Justin
Justin

Level 3 Expert

2072 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Tom Chichester

Level 3 Expert

30597 Answers

Are you a HTC Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...