Question about HTC Touch Diamond Smartphone
When i power up my htc touch diamond phone, it gets as far as the windows mobile introductory page and then stops at that point , still showing the windows page. i have tried powering it off which only can be achieved by pulling the battery out. is there any possible cure for this?
I called and spoke to HTC ..apaprently there are issues with some of the handsets .. and its power related ... the best this is to do 2 things to solve any number of issues....
A: Get a replacment battery, and recharge it fully without turning the phone on. So plug it in and charge it until the white pulsating light is fully lit and not 'breathing' ..as they say. Once fully charged then turn on your phone...
B: Once on ... 'hardware' reset it - (you turn on the phone, holding the volume down button, and the hang up button and pressing the 'software reset button, at the same time)
Should solve it ... IF it dosent .. and your getting the same issues after battery replacment, software and hardware resets ...you've basically got a 'hardware' issue with the phone in which case you need a replacment or repair... (make sure your phone is insured)
Hope that helps folks...
p.s. My phone eventually stopped charging ...nothing, no power so i sent it back for a replacment which im waiting for to arrive...
Posted on Nov 21, 2008
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Posted on Jan 02, 2017
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