When I answer the phone or try to make a call, the line seems to lock up then it disconnects. I have 3 phones in the house, when I disconnected the 2 line Siemens Gigaset phone, the problem went away. I tried plugging in just one of the lines at a time to the Gigaset, but still had the problem. Does this sound like a line or phone problem?
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Re: line cut off problem
That is a common problem with this model, normally happens after a storm passes through. Unfortunately there is no easy fix for on site, it would need to be sent in for repair or replaced. You can google Siemens Cordless Repair to find service facilities.
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Check the line using an old conventional plug in phone. You should always keep one for power cuts. Also, get someone to phone your number.
One a three handset system, the signal to all three are driven by the main unit, the bit with the answering system. Check that is plugged in to the mains wall socket and if it is, check for power at the socket. If that checks out, you need to check that little plug in power supply unit. Best way is with a test meter. If the lights are on on the unit and the answer machine works, then you know you have power at that unit, so you need to check the power supplies in the slave units.
Sounds like your phone or line is now short circuit and is holding the line so it appears busy to incoming callers. Try disconnecting the pnone and line right up to the incoming point of your house to find the problem.
I have the same sort of problem...kinda..lol. My Vtech sorta 'cuts out' when there is noise at my hosue. The person I'm talking to can still hear me but I can't hear them. If my son starts crying or there's any other loudish type noises on my end, it's like the phone is trying to cutout my background noise, but all it's cutting out is the person talking to me. It's not that the noises in my house are loud and I jsut can't hear the person I"m talking to, b/c if i cover the mouth peice then no matter how loud the sound in my house is i can still hear the person i'm talking to but I HAVE to keep the mouth peice covered. It's really annoying!
Sounds more like a phone line problem than trouble with your phone. I suspect you have water in the line or some other problem that is causing trouble when the high ring voltage appears. Try disconnecting all phones and connect a plain old basic phone to one of your jacks. Better yet, if your house has a network interface jack on the outside, connect the phone there. Call your number and see if you still have the same trouble on the line. If so, call your phone company as the problem is in their wiring. If not, reconnect each phone in your house to see when the problem returns. Then you'll know which one is responsible.
It's possible that the last caller, never gave the system the "Disconnect" it needs from the phone company. Try rebooting the phone system. Just pull power on it, let it sit for 10 seconds, then reapply power.
With choppy audio and one-way audio, either party on the call hears the audio breaking up, or no audio at all. Dropped audio is when a call is in session and both parties are unable to hear each other.
From your Vonage account, there is a feature called the bandwidth saver. This feature controls the amount of bandwidth used for a phone call. Try adjusting the bandwidth saver to either medium or normal. After you adjust your settings, test and see if there is a difference in the audio quality. Please note that when you change bandwidth saver it could take a few minutes for the device to reboot and take the changes. From your Vonage account, there is a feature called the bandwidth saver. This feature controls the amount of bandwidth used for a phone call. Try adjusting the bandwidth saver to either medium or normal. After you adjust your settings, test and see if there is a difference in the audio quality. Please note that when you change bandwidth saver it could take a few minutes for the device to reboot and take the changes.
Ensure that your Vonage device is at least four feet away from any other device.
Ensure your Vonage device is in a well ventilated area to keep from overheating.
Ensure no file sharing, P2P applications, or large downloads are running while you are using the phone. These activities can use up most of your bandwidth, leaving little left for your calls.
Connect your Vonage device directly to your cable / DSL modem, if it is not already. If this helps the audio quality, then the problem is occurring between the Vonage device and modem.
If your Vonage device connects to another router and not directly to your cable / DSL modem, try disabling any firewalls or SPI (Stateful Packet Inspection) on that router. Click here to learn about firewalls and SPI.
If you wish not to disable your firewall, then you can port forward the Vonage traffic to the adapter. Click here to learn about port forwarding.
Wireless Routers and Cordless phones — If you have a wireless router and a cordless phone:
Ensure all wireless devices and cordless phone bases are at least four feet away from each other.
Ensure the land line has been disconnected in the Demarc box. Ensure the land line has been disconnected in the Demarc box.
Ensure there are no more than five phones connected through the house wiring. The signal fades as more phones are connected to house wiring.
Test with one phone directly connected to your Vonage device. If this fixes the issue, there may be a problem with your house wiring.
If you have made it through this checklist and you are still experiencing an audio problem, our first class customer service is available to assist you. Please have handy your account ID, phone number, name of your internet service provider (ISP), and model numbers for your Vonage device and any other devices in your network.
Just some Tips - Do you have any other phones or fax machine in the house? Check to make sure they are all hung up or press the off/ hang up button. If so, disconnect them until one brings back a dial tone when disconnected Also try cleaning the charger contacts with an eraser to the charger sends a signal that the phone is hung up.
Hope this helps!