Question about Siemens Gigaset 2420 Cordless Phone

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Line cut off problem

When I answer the phone or try to make a call, the line seems to lock up then it disconnects. I have 3 phones in the house, when I disconnected the 2 line Siemens Gigaset phone, the problem went away. I tried plugging in just one of the lines at a time to the Gigaset, but still had the problem. Does this sound like a line or phone problem?

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  • 106 Answers

That is a common problem with this model, normally happens after a storm passes through. Unfortunately there is no easy fix for on site, it would need to be sent in for repair or replaced. You can google Siemens Cordless Repair to find service facilities.

Posted on Jan 14, 2008

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Posted on Jan 02, 2017

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1 Answer

All 3 handsets seem to be dead at same time. It seems odd that they would all go out at same time. Is it simply a battery issue? The answering machine part works fine.


Check the line using an old conventional plug in phone. You should always keep one for power cuts. Also, get someone to phone your number.

One a three handset system, the signal to all three are driven by the main unit, the bit with the answering system. Check that is plugged in to the mains wall socket and if it is, check for power at the socket. If that checks out, you need to check that little plug in power supply unit. Best way is with a test meter. If the lights are on on the unit and the answer machine works, then you know you have power at that unit, so you need to check the power supplies in the slave units.

My guess is that your line is dead to the house.

Dec 23, 2015 | Lands Phones

1 Answer

Why made phone early now cant just get busy signals?


Sounds like your phone or line is now short circuit and is holding the line so it appears busy to incoming callers. Try disconnecting the pnone and line right up to the incoming point of your house to find the problem.

Jul 30, 2014 | AT&T CRL82312 3 Handset Answering System...

1 Answer

Meridian M7310; just installed replacement phone (used); line 3 disconnects when answered. Lines 1 and 2 work fine. They are in the loop. Line 3 is dedicated fax incoming but can be used as outgoing phone.


Normal 0 Hello, Gary.

Disconnect power and cables from all phones and faxes on the line 3. Wait 15 minutes and reconnect the line again, one at a time. See if the Meridian works. If not, it could be faulty.

Hope this helps.

Feb 01, 2010 | NorStar M7310 Corded Phone

1 Answer

When a fax is coming through my machines says failed to connect, what is the problem?


hello sorry we got disconnected but please try this
Based on what I read in the Dell manual I would say the answering machine needs to pick up the line first so the number of rings to answer for the answering machine needs to be less than the rings for the printer (if you set the answer machine to pick on on the second ring set the printer for 3 rings).

Basically this looks like it works similar to other phone line sharing devices, if the manual is correct when the answer machine picks up the printer/fax is supposed to listen to the line, originating fax machines send what is called a CNG tone.

Looks like the machine listens for this tone, if it sees it then it is supposed to cut off the answer machine and complete its fax function, if the tone is not present the Dell should let the answer machine work normally.

From working with phone line sharing devices I have seen most problems occur in the home where people have a single line coming in and they tap off of that line and run jacks to all the rooms in the house.

This creates a problem, when you plug phones or answer machines orfax machines or modems or anything else these devices all have a Ringer Equivalency Number associated with them, the phone company also limites the number of bells (ringer equivalency) on the line.

If the phone company supports 3 bells for example and you connect 2 devices that have a ringer equivalnecy number of 3 that is 6 bells and something is not going to work correctly.

If you can make the answering machine work by itself and you can make the fax feature on the printer work by itself and the problem only shows up when they are connected together then I would think you have either exceeded the number of bells for your line, or Dell has an issue with their feature.

I would suggest as a test if you have in fact tapped off the telephone company line, unplug all of the other phones in the house and just conenct the printer and answer mchine as Dell suggests and see what happens, if it works then you have to decide what phone or phones you are willing to leave unplugged.

Dec 31, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

When I fisrst connected system to phone line thru rj31x jack everything seemed to work as it should. When I deliberately created an alarm the system seized the phone line, dialed my cell phone, and told me...


When you get the call on your cell are you supposed to do something to let the panel know the signal went through. It sounds like it still has the line siezed for some reason.

Jul 12, 2009 | GE Security Simon 3 Wireless Home Security...

1 Answer

Suspected short in RJ-11jacks.


Try temporarily disconnecting your security system. They occasion have intermittent problems communicating and this is what may be tying up your phone line. Most shorts do not happen with a timed rhythm that you are having.

mj

Apr 04, 2009 | Zyxel PEC-80 PHONELINE ENET CONVERTER...

1 Answer

Siemens gigaset 2420 two line phone drops calls


dump the memory by deleting your mailbox and your call log-

Feb 15, 2009 | Siemens Gigaset 2420 Cordless Phone

1 Answer

NO dial tone, can't call out


ok there could be a few things wrong there?
1 phone is buggured try your pone on next door neighbours house

2 the phone line has been eatin buy a animal inside the wires

3 the phone line has been disconnected

4 the actual phone line to the wall is buggured

5 the line from the handset to the phone is buggured

Jul 20, 2008 | Lands Phones

1 Answer

LIne In Use/Answer On Message


Just some Tips - Do you have any other phones or fax machine in the house? Check to make sure they are all hung up or press the off/ hang up button. If so, disconnect them until one brings back a dial tone when disconnected Also try cleaning the charger contacts with an eraser to the charger sends a signal that the phone is hung up.
Hope this helps!

Apr 27, 2008 | Uniden Cordless Phone

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