Question about Acer Aspire 3050-1733 Notebook

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My CD/DVD isn't recognized anylonger on my Acer 3050 notebook

I removed Norton and installed AVG and now my CD/DVD isn't recognized ... it used to be E drive and nowit is just not there ...Andy

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  • avavavava1 Nov 17, 2008

    Can't understand the video and the lingo is over my head ...My CD/DVD -rom is no longer recognized by my acer 3050 aspire notebook

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Hi,
Give this a try
http://www.fixya.com/support/r548399-fix_non_working_cd_dvd_shows_in_device


If it doesn't work come back and report.

Posted on Nov 17, 2008

  • Ekse Nov 17, 2008

    Try to follow the instructions step by step, slowly at your own speed.

    Click the Start button, press run and type regedit. 



    1. In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.

    2. In the HKEY_LOCAL_MACHINE folder, double-click the System folder.

    3. In the System folder, double-click the CurrentControlSet folder.

    4. In the CurrentControlSet folder, double-click the Control folder.

    5. In the Control folder, double-click the Class folder.

    6. In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.

    7. In the right pane, click to select the UpperFilters registry value.

    8. Press Del / Delete to remove the registery entry.

    9. In the Confirm Value Delete dialog box, click the Yes button.

    10. In the right pane, click to select the LowerFilters registry value.

    11. Press Del / Delete to remove the registery entry.

    12. In the Confirm Value Delete dialog box, click the Yes button.

    13. close the regedit window.

    14. Restart the computer.



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Download and run Guided Help.
After you have restarted your computer, double-click My Computer on the desktop, and then try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved.

If not, uninstall AVG and run the Microsoft Guided help program again. Once the CD ROM is detected, reinstall AVG using a clean install method. Procedure as follows:
For XP (Replace the word 'camera' with 'AVG software' in the article. Procedure is the same)
For Vista

Hope that helps!
ID

Posted on Nov 17, 2008

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Click the [Start] button.
Then click on [Run].
Then a small box shows up, type "Regedit" without the quotes and hit the OK button.

The Registry Editor opens.

Scroll down and locate:

The Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
(It's the same as browsing My Computer with several folders)

Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318}
(this shows under / after clicking the Class folder)

Value Data: [Delete All Value Data from UpperFilters and LowerFilters]
(double-click on UpperFilters and LowerFilters to edit the value)

Note: Do not delete the Key or the Multi-String Values. Delete only the data values.
Exit Registry and Reboot

Posted on Nov 17, 2008

  • monk3ybidzness
    monk3ybidzness Nov 17, 2008

    refer to this sample image


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If you could see the drive in Windows Explorer but not access it, then you could fix it in the registry, but if you can't see the drive's letter and it's not in Device Manager then it could be a loose connection. Is the drive recognised in BIOS?

Posted on Nov 17, 2008

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When you uninstall the norten antivirus there are sum driver deleted by norten may be because virus on it or because it sharing to norten.
so you need to reinstall your cd/dvd drive driver that will fix your problem

 

Posted on Nov 17, 2008

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Posted on Jan 02, 2017

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Hi there,

Try downloading the most current Chipset drivers from Acer:
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If you bought Norton antivirus software for download, go to this Norton site & click support:
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Good luck mollducks!
Feel free to ask if there is still an issue with norton after running the above sugestions.

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