Question about Nikon Coolpix 5700 Digital Camera

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Nikon E5700 ''Lens Error''

Put in a new battery and compact flash card and still get Lens Error. Where can i send it to be repaired or is it worth it?

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This is a fairly common problem with Nikon E5700 cameras. Sometimes, the problem is nothing more than the lens tried to extend, but bound on something and errored out. Removing the battery for a few minutes usually clears the problem. If it doesn't, you might GENTLY push on the lens -- like pushing it back into the camera body -- with the power OFF.

If that doesn't clear it up, you'll have to decide whether or not repair is worth it. I've seen the E5700 selling for around $300 on several websites. I paid $1200 for mine when it first hit the market. So, depreciation has set in. Nikon does a good job in repair and turn-around -- and they are not outrageously expensive. I had my E5700 serviced and back in 7 calendar days a couple years ago. They cleaned EVERYTHING -- and it's worked like a charm since then. Best wishes with the fix!

I hope this helps!

[Please rate this solution, if it helps you.]

Posted on Nov 17, 2008

  • singh_b34 Jul 10, 2010

    as you suggested it does not help.can you suggest something else.if i go to go to nikon service centre,how much it may cost me to get it bserviced.any tell me.



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Posted on Jan 02, 2017


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1 Answer

I keep getting error 99 message

Error 99 is common error on Canon cameras. Make sure the battery is freshly charged. Take the battery out, the compact flash card out, and the attached lens off of the camera. Leave the camera set for a while for the capacitors to bleed off. Around a half hour would be good. Next re-insert the battery and push the shutter button as if you were taking a picture. If you get an Error 99 then, you can't fix the trouble and Canon will have to do it. If you do not get an error 99, power the camera off, insert the compact flash card, power the camera back on and press the shutter button again. If you get an Error 99, the trouble is in the compact flash card or its connector. Try a different card. If you do not get an Error 99, power the camera off, a lens on it, power the camera back up, then press the shutter button once again. If you do not see an Error 99, the problem is no longer in the camera. If you do see an Error 99, power the camera off and remove the lens. The problem is probably in the contacts on the camera or the lens. Clean the contacts by holding the camera carefully with the lens opening down so it will not allow dirt to get inside the camera. Take a cotton swab dipped in alcohol and clean the gold metal contacts well, Dry the contacts with a tissue. Next hold the lens with the contacts down and repeat the process on the contacts on the lens. Be very cautious not to allow lint, dust, or alcohol to get into the camera body or into the lens. Some people use a pencil eraser to clean the contacts but you have be very careful not to let particles enter the camera or lens. This should clear your trouble, if the camera passed the first step of troubleshooting.

Nov 02, 2013 | Canon EOS 40D Digital Camera


Canon D-SLR error 99!

Error 99 is a generic failiure that can be related to different parts of the camera. Memmory card, Shutter, Flash, Lens even humidity and temperature could be the reason. Dust and fingerprint on the contacts of the Lens, Memory card and the battery could caus the error too, so the first thing to do is wipe the contacts clean and try the camera, if that doesen't help then follow the procedure below;

To find the cause, in a place with normal/average humidity and temperature:
1. Turn off the camera!
2. Take out the battery.
3. Take out the memory card.
4. Remove the lens ( don't forget to cap the body and the lens ends! )
5. Put the camera in No Flash mode.

Now with a fully charged battery inserted, try to release the shutter(take a shot). If it is still showing the "err 99" message then the problem lays in the Body (Sutter(*), Mirror, Image Sensor, etc)(**). But if it works then:

1. wipe the contacts on the memory card and put it back in and try again if the error 99 occurs, then you have a faulty memory card or the contacts inside the memory slot are bent/crooked, look closer to make sure. if they look ok and the camera works then,
"With the memory card inserted";

2. Wipe the contacts on the lens and the camera, put the lens in manual focus mode then attatch the lens. Put the camera in Aperture priority(Av) mode. Set the aperture to the widest( the least number) and try. if it works then turn the aperture to the highest number and try again. if the error comes up, then your lens' aperture servo could be faulty (**). If you dont get the "err 99" then turn on the AF of the lens and try, if the error happens then the focus motor is the cause(**). To be sure you can test the camera with another lens. If the camera does work normally, then,
"With the lens on!";

3. In a dark place put the camera in "Auto" mode and try to release the shutter(shoot) if the flash does not pop up and it does not respond to you trying to pop up the flash manually, then your flash release mechanism is the problom(**).

These are some of the most occurring causes, there might be others. A photo store sales man told me it will cost me over $ 200 to repair my camera. My problem was the aperture servo of the lens. I hope this procedure helps you to find the problem and maybe put the money on something more necessary!

(*)Sometimes the shutter parts fall out of order. You could lift the mirror and have a look at it, if they are not parallel and even, then you may be able to push them back in order but I dont recommend it because they are very delicate and you can make them worse or even damage the image sensor behind it! So let a pro do the job!!

(**)You should let some one with expertise have a look at it but if you don't think it is worth it and you are a kind of handy man, so, have fun yourself!

Be Good!.

on Jun 16, 2010 | Cameras

2 Answers

Lens error - restart camera how to fix it?

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

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Step 1 Try to use a different CF card
Step 2. Remove the card and visually check the Compact Flash compartment on the camera.Use a flashlight and check the inside contacts (2 rows of thin golden pins). All the pins should be aligned & straight, and the Compact Flash compartment should be clean with no dirt or foreign objects inside.If you nottice some junk (stuff) in there you can try to remove it ( pull out the battery first) blowing some air (not canned air, only manual blower !) or pickup all the junk from inside with a toothpick or plastic tweezers.If you are NOT comfortable doing this, or have no experience in dealing with the very sensitive electronic parts, DO NOT TOUCH anything, just visually chect the inside and DO NOT try to remove the dirt (junk, stuff) mechanically, use just air.Use common sense and do it on your own risk ! You can damage your camera very easy ! If the pins are bended/broken/missing you have to send the camera out for service.
Step 3.Reset the system removing BOTH batteries !.You have to remove the small 3 volt memory backup cell to. It is a small round button cell battery located inside the
battery compartment.Leave the camera for 20-30 minutes with no battery, you can press the shutter button for few seconds to be sure all the power was consumed from the capacitors.Put back the battery , restart and see if it works.
If the error still occurs after following the steps above, your camera may need repair. Contact Canon’s technical support for further assistance.Due the fact is a 5 years+ camera you have to put in balance if is a good deal to send it out for repairs or to replace it.Good Luck.Let me know if worked.

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1 Answer

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It will cost more to fix it than to buy a new one. The parts are cheap but the labor is very high. You might send it to Nikon and see if they will send you a repair service unit for a low price. Always worth a try.

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1 Answer

Can you replace prongs is camera so memory card will read

Wouldn't recommend that you try to replace the reader yourself, as you may likely cause more damage to the camera. If you wish the reader replaced, recommend professional repair (call 1-800-OK-CANON for genuine Canon service).

However, if it's merely a bent pin problem, there is a good chance that you may be able to unbend it/them. Please see the following, as it's worth a try before sending off for service:

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Needs repair service.

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I have successfully fixed the same error on a Nikon 2100 by dissasembling the camera and removing grit from the gears that drive the lens. However, if the camera has been dropped, I suspect that something has got dented or bent. It may be worth taking the camera apart to see if a gear has got dislodged.

I would warn you to be very careful not to get a shock off the flash capacitor inside the camera though. Also, it took me quite a while to put it all back together. It's not the easiest device to work on, a result of the very compact body (for its time!)

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