Question about Logitech Webcam

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Update stalls computer

Downloaded an update for my QuickCam and it now generates a window at start up that say the following while stalling complete boot process....
"Program C:Program Filelogitechquickcamlulogitech update.exe
Application has requested Runtime to terminate in an unusual way. Please contact Application Support Team for more information."
Please advise
Harold Gittler

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  • darwin pamintuan Nov 26, 2008

    my pc, doesnt detect cam, or not working properly, inee dcd installation, where ccan i get on online pls help

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  • Logitech Master
  • 2,130 Answers

1st You download Webcam Driver.
Update stalls computer
After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

Posted on May 30, 2013

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  • Master
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UNPLUG THE CAM AND LOOK IN DEVICE MANAGER.FIND YOUR CAM AND UNINSTALL THE DRIVERS.REBOOT.DOWNLOAD NEW DRIVERS FROM WEBSITE FOR CAM.MAKING SURE ITS THE RIGHT MAKE AND MODEL AND ITS THE DRIVERS FOR YOUR OS.THEN REBOOT.PLUG CAMERA BACK IN.SYSTEM WILL DETECT IT AND LOAD THE DRIVERS.HOPE THIS HELPS.RICHARDM69PS I BELIEVE YOUR ORIGINAL DOWNLOAD BECAME CORRUPTED DURING INSTALL/DOWNLOAD UNINSTALL OLD REBOOT AND INSTALL NEW

Posted on Dec 01, 2008

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Posted on Jan 02, 2017

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Conecto mi quickcam y no enciende, que hago?


google translated
conecto my quickcam and will not start, I do?

I have a 5-pack Quickcam Communicate ... and when connected to the PC, just light a little light on and off. not to do. i need help

Click start control panel view devices and printers you should see your webcam from there if you are have trouble with your webcam Click start control panel administrative tools computer management device manager scroll down image devices you could see a yellow question mark? right click to reinstall drivers or update driver xp Click start right click on computer select properties device manager scroll to image devices expand right click to update driver in W7 http://download.cnet.com/2000-20_4.html on the home page you should see a search tab just type in what you are looking for IE: webcam name webcam driver you might have to try a few times to get it right software if you dont have the driver you will need to download one here rather doing a driver hunt which can take hours http://download.cnet.com/slimdrivers-free/3000-18513_4-75279940.html Windows XP/Vista/7/8 It might take some time being a freeware driver solution note: it will find all of your outdated drivers this is a free driver solutions This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point click no to both of these then continue updating each driver free then restart once all of the drivers have been updated Some webcams and programs require additional software, although that should be installed with the webcam if things are right. But is does not harm to check if your Java, Flash and Quicktime software are installed and up to date. But certainly check your DirectX software, since all video applications, including webcams, use DirectX for video processing. Try downloading the latest DirectX version and install it (Windows XP: DirectX 9.0c - Windows Vista: DirectX 10). http://windows.microsoft.com/en-US/windows7/Which-version-of-DirectX-is-on-your-computer Hope this helps.

Dec 22, 2012 | Logitech QuickCam Communicate

1 Answer

My cam not working


Hello!
I would like to hear more details, so please write again and describe your problem.

I also recommend you to try following:
1. Uninstall your camera:
  1. Start>Control Panel>Programs>Uninstall a program
  2. Scroll down and find your camera in the list of programs, click on it
  3. Click "Uninstall/Change
  4. Confirm uninstalling
  5. Restart your computer
2. Reinstall the camera:
  • Insert your camera CD and plug in/connect the camera to computer. If the program starts installing automatically, then just wait and confirm if prompted. After the installation is complete:
  • restart computer, plug in the camera-it should be automatically recognized and work fine.
A. In case the installation does not start automatically, follow these steps:
  • Insert your camera CD and plug in/connect the camera to computer.
  • Click on Computer (on your desktop OR start>computer)>double click on DVD RW Drive (OR when the CD inserted a pop-up window appears, so click on "Open folder to view files")>double click on icon marked as ".exe" which is executive file. The installation will start, and you only confirm/continue/allow if prompted.
  • After the installation is complete, restart your computer, plug in the camera-it should be automatically recognized and work fine.
3. I also recommend you to visit this link, because I suspect your camera driver is not compatible with your Operating System since there is a short list of Operating Systems compatible with your camera.
http://esupport.sony.com/US/perl/swu-list.pl?mdl=PCGAUVC10&LOC=3
  • select your Operating System (if not listed, then my suspicions are true and you can only contact support on the same site to possible link you to update downloads for your camera drive. If your Operating System is listed then follow the steps below:)
  • select the device (camera)
  • you will get a list of possible downloads and I recommend you to download the "utilities" one as I assume u do have the drive (if you don't have the camera drive at all and that is the reason for it not working, then download the drive from the same site and follow installation steps from 2.)
  • Run the downloaded drive-it should update your camera's drive.
4. In the end, check following:
  • Start>right click Computer>Properties>choose Device Manager in the left pane and see if there is any item marked with yellow triangle or something similar (just making it different than others)
  • Now you have two options: 1. right click on the item>Properties>Check for solutions, and then wait until you get the report from Microsoft;
2. right click on the item>Uninstall and close it. Then run Windows Update and install updates. Windows Update you can find when click on Start and in the search pane type Windows Update, click on it when appears, choose "Check for Updates" and wait until the program finds updates, install updates and restart computer.

Please, let me know how it worked with you, and feel comfortable to ask any questions if you have.

Regards!

Jun 22, 2011 | Sony PCGA-UVC10 Webcam

1 Answer

Problem with skype and web cam on windows 7


If you just downloaded the drivers, try restarting your computer so that the updates will register.

Apr 14, 2010 | Logitech Quickcam Chat Webcam

1 Answer

Problem with 9000 software


OK look for the main .exe file it may be named setup.exe or install.exe or the like, and double click on it, and it will "Run" simply follow instructions after that generally say "Yes" to all questions make sure you read each one. This will end and your software will be installed and a shortcut placed in START Menu.

Feb 15, 2010 | Logitech QuickCam Pro 9000 Web Cam

2 Answers

Quickcam will not start in Windows Vista


Running Windows Vista Ultimate, using QuickCam Orbit AFT, installed QuickCam v11.8, same problem, error window states "Quickcam.exe has stopped working" - I've uninstalled, reinstalled, uninstalled, reinstalled download from logitech, uninstalled, etc., etc., no same message. Seems like a lot have similar problem, must be an answer out there.

Feb 11, 2009 | Logitech QuickCam Communicate Personal Web...

1 Answer

QuickCam Zoom not working after upgrade to Vista


Just read the most wonder article on how toe fix your quickcam zoom for vista follow these steps

These is from 2007 post so you will have to google for the drivers mentioned. I did and it worked

I have a Logitech Quickcam Zoom and this is how I got it to work:
1. Install QuickCam 32-bit Version: 10.5.0 Build 1096b
It can be found here: http://www.logitech.com/index.cfm/downloads/software/CA/EN,CRID=1794,contentid=10234
2. When you get to the camera detection part where it asks you to plug in your camera, plug it into a new usb port (if you had it plugged in when you installed Vista) and just press skip.
3. Windows may try and find the driver for it, you can cancel that too.
4. Install the old QuickCam software (Version: 8.4.8 build 1034A)and overwrite anything it asks you to (it will fail to install completely because of the new version, but it will put the files you need into the Logitech program files directory.
The old software is here: http://www.logitech.com/index.cfm/downloads/software/CA/EN,CRID=1794,contentid=7649
5. Go to the windows orb (former start button), open control panel, go to system, then on the top left of the window click device manager.
6. Find the unknown usb device (hopefully you only have one... otherwise unplug anything else that doesn't work or you haven't updated the driver for yet)
7. Right click and select update driver, choose a location to find the driver, navigate your way to C:\Program Files\Logitech\QuickCamWebInstall\Drivers\WinNew\PRO2
8. Press OK or whatever, and let it install.
9. Enjoy!

Mine didn't even need to reboot and worked with the 10.5 QuickCapture software. Still need to test with Skype and Live Messenger though.

Jan 08, 2009 | Logitech Quickcam USB Zoom Webcam

1 Answer

Logitech camera


  1. Uninstall the camera
  2. Unplug it from the computer
  3. Download proper software for Vista from this address: http://www.logitech.com/index.cfm/435/352&cl=us,en
  4. Plug in the camera

Apr 21, 2008 | Logitech QuickCam Communicate STX Personal...

1 Answer

Trying to talk to another computer with quickcam


Hi,

Setup :

*NOTE: DO NOT connect the camera to your computer before installing the software.*

To install the software, insert the Logitech camera software CD into your computer's CD-ROM drive.

Or

You can download the latest vista drivers from here, this link will give you the instructions on how to download the drivers with the images.

http://tinyurl.com/6ruwav

Using the CD :

The Setup screen should appear. If it does not, please perform the following steps:

Click Start and then Run.

Type D:\Setup.exe and press the Enter key.

Follow the on-screen instructions.

Using the Downloaded file :

Double click on the setup file.

Follow the on-screen instructions.

After the computer reboots, the driver installation for the camera will start. Do not connect the camera until the setup prompts you to connect the camera cable to your computer.

While the driver installation progresses, remove the camera and camera base from the packaging and mount the camera on the camera base.

When prompted, plug the camera into the USB port. You should see the following diagram to let you know where to plug the camera in:

After the installation is complete, the camera should be ready to use.

We have done the drivers installation which are needed by the computer to ecognize the camera.

Setup instructions to work with the camera :

http://tinyurl.com/585der

Hope this helps.

Good Luck.

Live, Love,Laugh.

Apr 13, 2008 | Logitech QuickCam Chat Personal Web Camera

1 Answer

Quickcam


Error 2711
When receiving the 2711 error during Logitech QuickCam/Image Studio software installation, please perform the following steps:
  1. Use Add/Remove programs in the Control Panel to uninstall any current installation of QuickCam/ImageStudio software. For Microsoft Windows 95, 98, ME or NT
    1. Click Start, Settings, then Control Panel.
    2. Double click the icon labeled Add/Remove Programs.
    3. Highlight the desired program in the list provided (QuickCam or ImageStudio).
    4. Click Add/Remove Programs located in the bottom right of the list provided.
    For Microsoft Windows 2000 or XP
    1. Click Start. followed by Control Panel.
    2. Double click the icon labeled Add/Remove Programs.
    3. Highlight the desired program in the list provided (QuickCam or ImageStudio).
    4. Click the button labeled Remove located in the bottom right of the program selected.
  2. Navigate to C:\Program Files\Logitech.
    1. Double click the icon on the desktop labeled My Computer.
    2. Double click the icon labeled C:\(computer name).
    3. Double click the yellow folder labeled Program Files.
    4. Double click the yellow folder labeled Logitech.
  3. Delete any folders for QuickCam/ImageStudio.
    1. Select the yellow folder with the QuickCam or ImageStudio names.
    2. Click the menu options for File, followed by Delete.
    3. Repeat for any other QuickCam/ImageStudio folders.
  4. Delete all files located in the Windows temporary directory C:\Windows\Temp or C:\WinNT\Temp
    1. Double click the icon on the desktop labeled My Computer.
    2. Double click the icon labeled C:\(computer name).
    3. Double click the yellow folder labeled Windows or WinNT.
    4. Double click the yellow folder labeled Temp.
    5. On the menu across the top of the window, click Edit followed by Select All.
    6. On the menu across the top of the window, click File followed by Delete.
    7. Click OK.
  5. Reinstall QuickCam/ImageStudio
    1. Remove and reinsert the QuickCam/ImageStudio CD and follow the prompts OR
    2. Double click on the downloaded ImagStudio file.

Dec 27, 2007 | Logitech QuickCam Express Web Camera

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