Question about Logitech Webcam

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Update stalls computer

Downloaded an update for my QuickCam and it now generates a window at start up that say the following while stalling complete boot process....
"Program C:Program Filelogitechquickcamlulogitech update.exe
Application has requested Runtime to terminate in an unusual way. Please contact Application Support Team for more information."
Please advise
Harold Gittler

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  • darwin pamintuan Nov 26, 2008

    my pc, doesnt detect cam, or not working properly, inee dcd installation, where ccan i get on online pls help

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  • Logitech Master
  • 2,130 Answers

1st You download Webcam Driver.
Update stalls computer
After this install the Webcam driver in the system.
Installation of Webcam Driver
Go to the control panel
Click on the System Icon
Click on the Hardware Tab
Click on the Device Manager s
Select the Unknown Device or printer device where yellow Question Marks sign on it.
Right click on it and uninstall it.
After this go to the top of the device manager and click on scan for hardware changes.
Driver installation Wizard start.
Brows Your Driver from the Hard Disk and click on next.
Driver will be install.

Posted on May 30, 2013

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  • Master
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UNPLUG THE CAM AND LOOK IN DEVICE MANAGER.FIND YOUR CAM AND UNINSTALL THE DRIVERS.REBOOT.DOWNLOAD NEW DRIVERS FROM WEBSITE FOR CAM.MAKING SURE ITS THE RIGHT MAKE AND MODEL AND ITS THE DRIVERS FOR YOUR OS.THEN REBOOT.PLUG CAMERA BACK IN.SYSTEM WILL DETECT IT AND LOAD THE DRIVERS.HOPE THIS HELPS.RICHARDM69PS I BELIEVE YOUR ORIGINAL DOWNLOAD BECAME CORRUPTED DURING INSTALL/DOWNLOAD UNINSTALL OLD REBOOT AND INSTALL NEW

Posted on Dec 01, 2008

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Posted on Jan 02, 2017

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Every time I start my laptop, the page stalls on configuring at 0% and takes approximately 5 minutes before it will say "failure to configure updates, reverting changes." I haven't been able...


A failure in updating could happen when you suddenly get disconnected or downloaded corrupted data which happens a lot. And it seems that there is no local check to ensure that the file is actually complete. It just attempts to install the downloaded material even if its not complete. The stupid thing is that even though you try to update again, it just checks the cache, see that its there and won't bother redownloading the files.

Therefore when you face such a scenario, you could take these steps to solve your problems:
  1. Open Command Prompt by Start -> Run and type "cmd"
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  3. Still on the Command Prompt, type "cd /d %windir%" or "cd\windows"
  4. Type "rd /s SoftwareDistribution"
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Follow this procedure to resolve the error:

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3. Unplug the power cord from the wall outlet.

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5. Reconnect the Computer to the power supply and then turn it back on.

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For more information about this error, refer to the Microsoft KB Article ID 949358.


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Quickcam


Error 2711
When receiving the 2711 error during Logitech QuickCam/Image Studio software installation, please perform the following steps:
  1. Use Add/Remove programs in the Control Panel to uninstall any current installation of QuickCam/ImageStudio software. For Microsoft Windows 95, 98, ME or NT
    1. Click Start, Settings, then Control Panel.
    2. Double click the icon labeled Add/Remove Programs.
    3. Highlight the desired program in the list provided (QuickCam or ImageStudio).
    4. Click Add/Remove Programs located in the bottom right of the list provided.
    For Microsoft Windows 2000 or XP
    1. Click Start. followed by Control Panel.
    2. Double click the icon labeled Add/Remove Programs.
    3. Highlight the desired program in the list provided (QuickCam or ImageStudio).
    4. Click the button labeled Remove located in the bottom right of the program selected.
  2. Navigate to C:\Program Files\Logitech.
    1. Double click the icon on the desktop labeled My Computer.
    2. Double click the icon labeled C:\(computer name).
    3. Double click the yellow folder labeled Program Files.
    4. Double click the yellow folder labeled Logitech.
  3. Delete any folders for QuickCam/ImageStudio.
    1. Select the yellow folder with the QuickCam or ImageStudio names.
    2. Click the menu options for File, followed by Delete.
    3. Repeat for any other QuickCam/ImageStudio folders.
  4. Delete all files located in the Windows temporary directory C:\Windows\Temp or C:\WinNT\Temp
    1. Double click the icon on the desktop labeled My Computer.
    2. Double click the icon labeled C:\(computer name).
    3. Double click the yellow folder labeled Windows or WinNT.
    4. Double click the yellow folder labeled Temp.
    5. On the menu across the top of the window, click Edit followed by Select All.
    6. On the menu across the top of the window, click File followed by Delete.
    7. Click OK.
  5. Reinstall QuickCam/ImageStudio
    1. Remove and reinsert the QuickCam/ImageStudio CD and follow the prompts OR
    2. Double click on the downloaded ImagStudio file.

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