Question about Sharper Image Ionic Breeze 3.0 Air Purifier

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Unit does not work even tho blue light shows its on

We got 2 of the Ionic Breeze Professional series and one plain series from Sharper Image (tv infomercial) on 7-2-06.
One of the Professional units has quit working. Turn it on and lite show its on but isn't working at all.
Tried several times to call on how to get warranty honored as it has a 5 year warranty on all of the units but no one answers the phone. Rings about 20 times and goes to a dial tone.
We love these units as they really work well when not broken! Have COPD and they have made a big difference in my being able to breath well or not. But if can't get warranty honored or repaired not much good to me. They were not cheap either.
If anyone knows how to reach Sharpe Image I sure would appreciate knowing how to reach them also.
This is the last time I'll ever buy off tv ads. I've been ripped before but after
several months got my money back for the items I returned. (that's another story-lol)
Sincerely
Barb Duncan

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The bad news is that Sharper Image filed for bankruptcy this year closing all their stores. There unable to honor the warranties on the units and even recalled all Ionic Breeze units.

Here is a link as to what happened to the company:

http://www.aircleaners.com/sharperimage.phtml

http://www.aircleaners.com/sharperimage.phtml

You can still get parts for Ionic Breeze at this link:

http://www.airpurifierrepair.com/ProductDetails.aspx?ID=0&ProductId=473&gclid=CKfhotf9_JYCFRxNagodHR10Yg

It could just need some new plates for it.

Posted on Nov 17, 2008

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If you're referring to one of the ionizer wires (wire that has beads on it to clean the wires) then unfortunately, I'm afraid the unit can't be repaired. As Sharper Image has no authorized repair centers or replacement parts. If you're referring to wiring in the base of the machine, then a repair could be affected by either cleaning off the wire ends and reattaching them with a small piece of wire or soldering the broken wire back to the unit itself. Sadly, many of us (myself included) spent a lot of money on these units and the only place I've found parts is a website called http://breezerepair.com/parts.html (not an authorized repair center) but of the parts they have carry, they don't have the wire you referred to. Sorry to be the bearer of bad news.

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The product was proven not to clean the air by Consumer Reports as well as EPA studies. Sharper Image tried to sue but lost.

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The Consumer Products Safety Commission is going to making decision on all ionizers by the end of the year. It's quite possible that no one will be selling them anymore.

There is thread I left in the Ionic Breeze section about the EPA data on ionizers and the harmful effects of using them as well as a link about what happen to Sharper Image.

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Here is a link about the Chapter 11

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