Question about Epson Stylus CX6400 All-In-One InkJet Printer

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Won't print changed the ink and now it won't print.  comes out blank or paper doesn't feed at all.  would like to know how to open the ink casing again to make sure it is in correctly but do not know how to get to it when ink does not need to be replaced.  when you open the top the grey casing is all the way to the right and cannot be opened.  need help a.s.a.p

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Try to power off the printer, and your computer completely.

Power up only the printer.

On the front console of the printer select test print...

If the print out has blanks between colors perfom a cleaning cycle.

Note: ALSO VERY important to check that you removed the yellow tape fom the cartridges when you chnged them....

Posted on Nov 29, 2008

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First off, the simplest solution is to try to clean the rollers of dust. If you can access the rollers, especially while they are spinning, this would be best. Get a damp cloth either with water or rubbing alcohol and wipe the rubber down, and retest your machine. Most of the time this is cause by the paper pickup rollers, which are made out of plastic or rubber, getting too dirty/slick to properly pick up the paper. Remove all the paper and the paper tray if you can. Using a long qtip, clean the rollers with alcohol. If that doesn't work, or can't be done with your printer, take all the paper out but one sheet. Spritz some alcohol on the bottom of that sheet and smear it out so it covers the entire width of the paper up about 2 inches. Then try to print a document that is a blank page. After either of these methods wait at least 4-5 minutes for all the alcohol to dry before trying to print again.

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If paper is feeding from the tray but jamming in the printer, examine where the jam is occurring and then inspect the printer carefully to see if you can find what is causing the problem. A piece of paper, for instance, might be blocking the paper path. 
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