Question about HP Office Equipment & Supplies
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Posted on Jan 02, 2017
Your unit is actually manufactured by Samsung. Most probably you have a bad paper sensor. As a technician, you will find these sensors on the power supply board (SMPS)or main board. If your are receiving tech support from Dell, please illustrate those guys on how to do their job.
Posted on Oct 02, 2007
SOURCE: Installing Fuser kit
are you a service eng. or a User isf you are a user you have be more care when you diassemble it . It can cause malfuntion I can get you a service manule for this . or check google for that
Posted on Feb 22, 2008
SOURCE: hp psc 1315 paper jam
. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.
2. Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.
3. Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.
4. Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.
5. Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.
6. Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.
7. Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.
Posted on Jun 18, 2008
I had the same problem and couldn't figure it out until I found this on the web - I changed the DEP setting and now I can print just fine. Hope this helps you too!!
· From: Shawn D <ShawnD@xxxxxxxxxxxxxxxxxxxxxxxxx>
· Date: Sat, 10 Jun 2006 07:40:01 −0700
I just figured out my issue. It had to do with DEP − Data Execution
Prevention. I had remembered that I was fooling around with this a couple
weeks ago and had changed it to "Turn on DEP for all programs and services
except those I select" in which I had Windows Explorer checked. I just got
done selecting the original which states "Turn on DEP for essential Windows
programs and services only", rebooted, and now I can print again to my hp
The DEP can be found under control panel−>system−>Advanced Tab−>Performance
Settings−>Data Execution Prevention Tab
Hope this helps.
Posted on Mar 06, 2009
SOURCE: Need to reset the counter
First, you enter the config menu by powering off the printer. Hold the middle and right arrow buttons and turn the printer back one. Continue to hold until you see Performing self test. Then release. You will then see config menu. Scroll down to reset maintenance count and press select. It will reset and bring you back. Then restart the printer.
Posted on Jul 24, 2009
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