Question about Gateway 504GR PC Desktop
I have a gateway 504 GR. which has the extra hard drive for factory restore. Well I reset the system press F11 then when the restore screen pops up my key board and mouse will not work to select anything. there are some viruses on this system. I use windows live one care. Yet they are here. please all I want is to be able to hit the magic button and make my system better. the second drive is still locked. so there should be no problem with it. Thank you for your time.
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Posted on Jan 02, 2017
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Dec 23, 2012 | Computers & Internet
May 28, 2012 | Gateway Computers & Internet
Turn on your computer. If it is on, restart the laptop.
Press the "F11" key during the initial boot screen. This works for almost all manufacturers, but the bottom of the screen will tell you what button is needed for System Recovery, so follow the prompt if "F11" does not work.
Select "Restore my hard drive to factory settings" and click "Start."
Let the restore finish, and the laptop will boot into Windows when it is finished.
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