Question about Gateway 504GR PC Desktop

1 Answer

Locks up at destuctive restore

I have a gateway 504 GR. which has the extra hard drive for factory restore. Well I reset the system press F11 then when the restore screen pops up my key board and mouse will not work to select anything. there are some viruses on this system. I use windows live one care. Yet they are here. please all I want is to be able to hit the magic button and make my system better. the second drive is still locked. so there should be no problem with it. Thank you for your time.

Posted by on

  • son_of_tron Nov 18, 2008

    I checked in my bios and it seems that all usb is enable. I still have the problem. My keyboard and mouse work fine all the time so I would think they are already enabled. but everytime I go to the F11 screen and the rstore starts it gets to the point where it asked non destuctive or destuctive restore. Right there is when keyboard and mouse stop working.

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Gateway Master
  • 4,806 Answers

You need to enable the USB controllers in the bios, (this F1 or F2 on boot up), before you can complete the restore, there are no viruses there because you are not booted into windows so a virus won't affect it

good luck and keep us informed with your progress

regards

Posted on Nov 17, 2008

  • Lee Hodgson
    Lee Hodgson Nov 18, 2008

    after the machine is getting past the boot screen it sounds like it is loosing the usb controllers, if you are able get hold of a generic keyboard and mouse (not USB) try them

    please keep me informed

    hope this helps

    kind regards


×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

RESET TO FACTORY SETTINGS


What type of Laptop ? and operating system on it ?

Restoring your laptop to factory settings can take up to an hour to perform, depending upon the type of laptop and operating system on your machine. Prior to performing a system recovery, you should remove any external peripherals, such as ExpressCards, PC Cards, and USB-connected printers and hard drives. Turn on the laptop. Press the "F8" key until the "Advanced Boot Options" screen appears. Select "Repair Your Computer" using the arrow keys. Press the "Enter" key. Choose your "Language," then "Next." Login with an administrator-level username and password. Click "OK. Select "Dell Factory Image Restore," then "Next." Tick the check box next to "Yes, reformat hard drive and restore system software to factory condition." Click "Next." Click on "Finish" after the computer has concluded the factory restoration. b> Restore on an HP b> Insert the HP recovery disk. Restart the computer, and press the "F11" key. Press the "F" key to "reinstall factory settings." If your computer's operating system is damaged, you may only see "perform a full system recovery" as an option. In this case, press "R." Insert any disks if prompted by the restoration program. Otherwise, permit the computer to restart as needed. b> Restore Via Disks (Generic) b> Insert the "Recovery Disk" or "System Recovery Disk." If you have more than one disk, make sure you insert "Disk 1" or "Part 1." Press any key to boot from CD if prompted to do so. Choose a "Full System Restore," "Restore Factory Settings," or another option worded similarly. Confirm that you want to perform the restoration. Press "Next," "Yes," or "OK," as needed. Press "Finish" or "Restart" when prompted by the computer. Hope this helps.

Dec 23, 2012 | Computers & Internet

1 Answer

How do I restore my laptop to factory settings?


Press the F11 key at startup. This should bring up the Gateway System Recovery option. That will allow you to restore your computer to it's originally installed state.

May 28, 2012 | Gateway Computers & Internet

1 Answer

I need to reset my Laptop to factory settings.


  • Turn on your computer. If it is on, restart the laptop.

  • Press the "F11" key during the initial boot screen. This works for almost all manufacturers, but the bottom of the screen will tell you what button is needed for System Recovery, so follow the prompt if "F11" does not work.

    Select "Restore my hard drive to factory settings" and click "Start."

    Let the restore finish, and the laptop will boot into Windows when it is finished.

    Mar 16, 2011 | Computers & Internet

    1 Answer

    My windows netbook boots but immediately goes to a black screen with a blinking cursor. It will allow me to press F2 at boot to go into a setup menu but will not boot into windows. How can I fix this?


    Hello.

    Either you have a memory issue or operating system problem.

    First, disconnect all cables. Be certain to dispel static electricity by touching metal. Remove the memory cover. Try reseating (removing and reinserting) your memory (try one module at a time to test).

    If still a problem, boot your system to Safe Mode (press F8 repeatedly). Go to System Restore and choose a date when your system worked OK. Note: with System Restore, everything, including your documents and other files you saved on the hard drive, will roll back to that date.

    If still a problem, the last choices are Factory Restore and reinstall. Accessing Factory Restore (restores to the factory settings and will wipe out anything that you have installed or saved on your PC), is dependent on your hardware manufacturer. Boot your system and press F10, F11, Alt+F10, or Ctrl+F11 to access Factory Restore. Follow the prompts.

    If still not resolved, you'll probably need to reinstall your operating system.

    Hope this resolves your problem.

    Nov 30, 2010 | Gateway LT2001u Netbook

    1 Answer

    How can i reset my Gateway Netbook?


    Hold down ALT Gr or Alt Car and tap the F10 when the system turns on , you will get recovery console , select restore system to factory defaults ,
    if system is booting into windows go to Start Menu - All Programs- Gateway - Recovery manager - restore - restore system to factory defaults ,
    this will wipe all the documents , pictures everything in the system

    Jul 07, 2010 | Gateway LT2030u Netbook

    2 Answers

    My gateway laptop 4540gz cant find opp system


    Operating system is the main program of the computer. It can b easily detected by your computer in boot up. So if the computer doesn't detect it, this are the steps you can try :

    1. First try to run system restore if you have one.
    2. If you don't have system restore disk, or back up disk, you can remove your hardisk from your laptop and try to connect it to other computer as an external hard drive. in that, you can copy important files and back up it in other computer if it is not also deleted.
    3. Then if you have back up your file or not, you must format your hard disk. return your hard disk to your laptop and format it.
    If you don't know how to format just ask again here.

    Feb 28, 2010 | Gateway 4540GZ Notebook

    1 Answer

    I have a Gateway 504 GR and my brother got a few viruses on it. I tried to delete them in Safemode but failed. I then got our Windows Disk and reinstalled the OS. In doing so we lost all of our Drivers....


    I assume you have copied the downloaded files to the Gateway computer.
    When you click on the various downloaded files it unzips and creates a folder for each unzipped file and then the expanded the files are placed into this folder.
    To install the various drivers, open each folder (one at a time) and run the SETUP file or INSTALL file that is in this folder.

    Dec 21, 2009 | Gateway 504GR PC Desktop

    1 Answer

    Can i restore my ibm x30 back to factory settings


    Yes.

    One way: take the "System Restore" set of CD-ROMs that were originally shipped with the computer, and boot from the first CD.

    If you have lost those CDs, there may be a "recovery partition" on the disk-drive -- when you turn the computer on, look for a "Press F11 to enter Product Recovery" prompt. Press F11.

    Contact IBM. For about $60, they will ship a replacement set of those "System Restore" CD-ROMs to you.

    Nov 14, 2009 | IBM HARD DRIVE 30GB 2 5" 4200 RPM Thinkpad...

    4 Answers

    Dell laptop inspiron 1000


    Put recovery disk in the CD drive. On reboot, hold down F12 key. You should get a choice of drives to boot from. Make sure the first two are in the correct order:

    1. CD-ROM (optical drive)
    2. HDD (hard drive)

    then press F10 to save and exit.

    Now the laptop should boot correctly from the recovery disk.

    Jan 06, 2009 | Dell Inspiron 1000 Notebook

    6 Answers

    I want to restore my DELL LAPTOP to the factory settings?


    Okay, do as follows.

    (a) Boot the computer. When you see a blue bar with www.dell.com on the screen, hit Ctrl + F11.
    (b) On the next screen, click "Restore".
    (c) Next, click "Confirm".
    (d) Let the restore process run. It will probably take 10-ish minutes. Don't touch it while it's doing it's thing.
    (e) When prompted, click "Finish" to reboot the computer.
    (f) When prompted, click "Yes".
    (g) When prompted, click "Next".
    (h) After the computer restarts, click "OK".

    Dec 29, 2008 | Dell INSPIRON 6000 CENTRINO...

    Not finding what you are looking for?
    Gateway 504GR PC Desktop Logo

    Related Topics:

    109 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Gateway Computers & Internet Experts

    Brian Sullivan
    Brian Sullivan

    Level 3 Expert

    27725 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18333 Answers

    Prashant M
    Prashant M

    Level 3 Expert

    2259 Answers

    Are you a Gateway Computer and Internet Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...