There was a paper jam in our office printer/copier and someone moved the fusing unit out to remove the paper. Now the fusing unit won't go back in. There is a small gray lever on the front side of the copier but the fusing unit won't push back inside far enough to relatch it in place.
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One possibility regarding paper jamming is the weight of the paper you're using. For example some printers have difficulty feeding 20 lb. paper. I suggest that you first try loading your printer with a lighter weight paper, starting with 12 lb. paper. If that works, then move up to 16 lb. paper. If that fails, then consider cleaning the rubber rollers that control the paper feed.
Sometimes you can vlear a fuser jam with a manilla folder. Open the copier let it coll a bit and slide a manilla folder through the fusing unit. If it is just pieces of stuck paper the folder can sometimes push them out of yhe wsy ad you gorce it through and pull it out the other side. The fuser has two rolls one heat and one pressure both of these rolls have small fingers which are supposed to kerp paper from sticking to them. Sometimes these fingers get bent or damaged and this causes the actual jam. There is also an exit sensor that detects jams in this area it can have a damaged part as well
If you can not remove it by flipping open the gate with all the teeth on it then you may have to remove the fusing unit. This is easily done by removing the 2 silver screws, one at each end of the fusing unit. Then the unit will just wiggle right out. This will give you better access to the top and bottom areas where the paper enters and exits. Then just re-install.
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Bad fusing unit. The fusing unit is the assembly that get hot and "fuses" the toner onto the paper just before the paper exits the machine. If you or someone you know is mechanically inclined you could replace the unit yourself. $150 to $180 for the fusing unit.
precisionroller.com has them. Part# R3200
Replacement consists of removing the back cover so you can unplus the wiring. The opening the right side door and removing 2 mounting screws.
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Cause The fusing JAM is not completely removed. (Jam paper remains.) Fusing unit installation failure Check and remedy: Check for jam paper in the fusing section. (paper winding, etc.) Check fusing unit installation. Check the jam sensors in the fuser.
Hello sir; I believe You have to detacth finisher unit then open the side door to reach the fusing unit see is there have jamming paper over there ,the paper under the fusing unit just open front door turn the knob clockwise on the fusing unit paper will coming out.
DON'T WORRY GENTLEMEN! FIRST U LOOK OUT THE PAPER IN FUSING UNIT & FEEDING UNIT ELSE CHECK FUSING- HOME POSITION SENSOR,REGISTRATION SENSOR,PICK UP SENSOR.I TELL CONFIDENTLY UR PROBLEM CLEAR..... BY......SELVA-SINGA.
inspect your fusing unit carefully, do not use any sharp things, you can damage the fusing roller. see that the sensor is moving fine, that the separator are OK, not broken. if thats not helping and you wont find anything, last thing is remove back and side covers, carefully remove TBU, unhook the connectors and remove two screws in fuser sides and remove fusing unit to inspect it a little closer.and find the problem.