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Whirlpool Side by Side, Inside meat drawer comes off track

Hello,
I have a 1 year old Whirlpool model #ED2FHEXTT02. I've had a service tech out once to fix the meat/cheese drawer that keeps coming off it's track. If I look at the metal track that the lip of the drawer rides on, the left side has an edge that forms a U shape, the right side is mor like an L shape which allows the drawer to slip off it. The tech sent a new shelf that contains the metal part the the drawer under rides on, but it's doing it again (4 months later) I have another service call tomorrow 11/18/08, and I'm 2 days from my warranty expiring - anyone have any suggestions of what I need to say to this guy to get it fixed properly? Has anyone heard of a design flaw on this model?

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 518 Answers

SOURCE: fridge parts broken

Try checking HERE.

Hope that gets ya fixed up...

Geno

Posted on Mar 24, 2008

  • 1073 Answers

SOURCE: broken rear stationmary support on mat/cheese drawer

yep, order part number 61005337 and part 67764-1 about 2 bucks each and it will fix ya

Posted on Apr 23, 2008

  • 1 Answer

SOURCE: water always inside refrigerator sometimes ice forms

Self-defrosting refrigerators usually dispose of the water generated during the defrost cycle via a tube or channel that directs the water to a pan at the bottom of the refrigerator. From the pan, the water normally evaporates. (See a more detailed explanation of this in the How Things Work section of our website).

If the tube or channel is clogged or obstructed, the water backs up and leaks into the inside of the refrigerator compartment. Then the water builds up at the bottom, inside of the refrigerator. When the water has built up for a time it may spill out of the front of the door opening. To fix this problem, clear the drain tube or channel and allow the defrost water to flow down to the drain pan.

In some refrigerators, the defrost water is intentionally directed down the back wall of the refrigerator, where it then flows to the bottom of the refrigerator compartment and out to a small drain--usually located beneath one of the drawers at the bottom of the refrigerator. If the drain becomes clogged or blocked, the water may back up. To fix this problem, clear the obstruction.

Another cause may be the following. The refrigerator may have doorframe heaters to evaporate any condensation on the cabinet frame. If your refrigerator is equipped with a switch inside that says “energy saver” or something similar, while running in that mode the door heaters are disabled. Turn the switch to the opposite setting and wait 24 hours. If the condensation disappears the problem is solved.


taken from: http://www.repairclinic.com/0088_4_1.asp#Level2_6

Posted on May 19, 2009

richroth
  • 9472 Answers

SOURCE: need under shelf meat drawer for whirlpool 16 cu ft fridge

What is the model number of your unit?

Posted on Nov 24, 2012

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Welcome

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