When I use my battery in the DS27B, XP recognises the camcorder and I can capture my videos, but when I try to switch to AC power - XP will not recognize it as any device.
However - when the AC adapter is connected, the camera is fully functional. I can record and playback without any problems, but XP will just not recognize the stupid thing while connected to the AC Adapter.
It runs on 7.9V DC in, and I'm going cross-eyed trying to research a solution - any one have any clue what could be going on? I just can't find anyone else with this problem.... (all drivers have been updated and BIOS checked...)
I use WINXP Pro and there is no problem. I can only offer the steps that I use for you to see if it makes any difference. Sometimes the sequence can be the answer.Try this twice, once with the battery in the adapter and once without the battery. 1. Power down PC. 2. Disconect camera from PC. 2. Power up PC. 2. Make sure the camera is off. 3. Remove battery from Camera. 4. Plug adapter into mains (with or without battery) 5. Plug camera into adapter. 6. Plug camera into PC with firewire. 7. Switch Camera on
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First, you need a Firewire connection (also called IEEE 1394). Most of
PC computers don't have it, including mine. I bought a cheap Firewire
card and installed it into an empty PCI slot, costed about $15. I hope you don't have the USB cable and the firewire cable plugged into
your computer at the same time. That can break things.
With the firewire cable plugged into the DV port of the camcorder and
the firewire port of the computer and the camcorder is in Play mode (and
plugged into the wall AC power with the power adapter), are you saying
that when you launch MovieMaker and "Capture", the video camera is not
There are only two conditions that can cause this:
1) The firewire400 port on the computer is not working properly (how do
you know it is working?). If you are using Vista Home Basic, chances are
good that the IEEE1394a firewire port drivers were never loaded... so,
that will be your first step. Get that port working and you'll be ready
2) The DV port on the camcorder is not working properly. This could be
for several reasons, but lets hope the DV port was not fried if you ever
had the USB and firewire connections to your computer at the same
time... Reset the camcorder to factory defaults by disconnecting all
cables, removing the rechargeable battery and removing the little
date/time button battery inside the camcorder. Wait for about 20
minutes. Put the button battery back in, then put the rechargeable
battery back on. Set the date and time. Connect the firewire cable to
the DV port, connect the AC power adapter to the wall, connect the other
side of the firewire cable to the firewire port on the computer, launch
MovieMaker - will it "Capture" from the video tape?
Anyone you know nearby with an AppleMacintosh and iMovieHD? You will need a
4-pin to 6-pin firewire cable and the AC power adapter. If it works with
the Mac, we know it is not the camcorder's DV port. If it does not
work, chances are good the camcorder's firewire port is bad. Hope this was helpful?
I'm sorry that the camcorder display the error: C32:21. Refer the URL to troubleshoot the issue: http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C79466&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=210108126&stateId=1%200%20210110314 The error C:32:xx indicates that the camcorder has detected an issue that may require a power reset. Follow the steps to perform power reset: Turn off the camcorder.Remove the battery or disconnect the AC power adapter for 60 seconds.Insert the battery or reconnect the AC adapter.
Try to play it by connecting camcorder through the ac adapter/charger which will further connect the battery, so this means you do not have to put the battery in the camcorder rather get it through the ac adapter/charger and format if it asks to. I recovered 1 disc by doing so!
I use Pinnacle Studio versions 9 and 10 without any problems. The software sees the camera MV700i and controlls the playback etc.
Have also used Ulead Movie Factory without any problems, but its a little harder when it comes to editing the output.