Ok I feel better! I just called them about my Go700 that I paid $800 for at Bestbuy four or five years ago. Needless to say their help was terrible! BUT they did wish me the best and said they'd take $100 of one of their other products . . . why would I buy something else that they won't stand behind. I think it's a battery issue but can't be sure. Please email me @ X i a n w a y 2002 at yahoo.com Much thanks!
TomTom's have definitely improved over the years. I'd say a lot has to do with the better mapping available. Tele Atlas is making great strides and TomTom supplements their data with Map Share and user corrections. I've seen a huge improvement from my ONE to my Go 930. I'd say take advantage of their offer and get something new with the new maps. Electronics only have so long of a shelf life, might as well capitalize while you can since a 5 year old product is well out of warranty
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A few steps here are required.
Step one: Power on the BlackBerry and wait until you get to the main screen.
Step two: Dial *#06#, this will give you the phone's IMEI, write it down.
Step three: Call 1-800-331-0500, this is AT&T's Customer Service number, it will ask for your phone number, type in whatever number you want and then proceed to customer service.
Step four: Inform the rep you are moving to Europe and would like to have your phone unlocked, from there the rep will walk you through the unlock process.
Step five: After unlocking the device, put in a new SIM card to test it out.
Hopefully all you need to do is a soft reset. To do this use a streightened paper clip and insert it into the small round hole marked reset on the bottom of your tt. Gently press the reset button in until you feel a click. Hold the reset button in for 20 seconds.
Hope this does the job.
i hope this is not true in your case. But I have had 4-5 customers a few years ago who this has happened to. Even us had a hard time flashing the phones fully to bring it back. My customers tried putting games and themes on the phone as well. You need to flash the phone. No easy solution. Sorry..
This is a common problem with the 910. Try putting an obstacle in the way of the wire to keep it on. Better still is to not use the home dock at all. Just plug the home charger in to the windscreen mount (device connected of course!) and charge it that way. You get a better charge and it will stay on.
The rubber bungs often come out but it doesnt usually effect the charging although the rubber bung is there to help reduce vibration when used with a mount in a car. I have had many 910's here in the past with the bungs missing but never had any problem with them latching into the mount. I would think your problem is either some other plastic part is worn or broken. However , if you feel that the problem is the bung then I would go with your instinct but you might have to find something else to fit in the hole as parts are not readly available for TomToms unless you buy a whole unit thats faulty to use as parts / spares. Im'e sure something could be made to fit possibly part of an eraser or similar rubber part. You might also be able to use a small rubber cable grommet or similar.
As far as I know , it isnt possible to get a virus on to the TomTom as such but it is possible to get corrupted data on the hard drive ( or SD card with other models ) especially if you download things such as voices etc. I have had TomToms here were owner has downloaded comic voices and the files have caused very strange things to happen with the TomTom. I even had one where a voice file was making it look like the screen was damaged , so , your'e correct in thinking that way. In your case though , I doubt if the dowloaded voices have effected the charging , its more likely the poorly fitting mount thats casuing your problems.
If you manage to get the green light on ( this only shows power is going to the TomTom , it does NOT confirm charging ) then leave it for a few hourse before attempting to turn the TomTom on as that will ensure a resonable amount of charge especially if you battery is very flat.
Hope this helps . ( please rate the above reply if you think its helpful in any way )
I have seen the green screen problem a few times before and this was caused by corrupted data / software or an error in booting up.
If you can't turn any TomTom off then perform a reset by inserting a paper clip into the rest hole and give 1 short press of the reset button ( it's a tactile switch so you should feel it click ) then try switching the TomTom on again the normal way. ( reset buttons are normally found through a small hole underneath the TomTom ).
If the TomTom does switch on but continues as before with the loading up problem , then it's best to format and reload all files from your backup copy.
A RED CROSS indicated a loading fault / corrupted files / incomplete files / corrupted or damaged media . ( media , meaning SD card or hard-drive )
here is the thing....not all phones are compaitlbe for the hands free calling nor the PLUS services...phones with tmobile and att&t are the only providers that are going to work...the PLUS services use a gprs wireless connection(which is needed), verizon, sprint, rogers, nextel, usea cdma wireless connection.