Question about Sterling Plumbing 1500D-36S "VISTA PIVOT" SHOWER DOOR

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No water coming out of shower in master bath

Shower is stand alone from tub and when we turn the faucet on no water comes out

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I had a similar problem. Turned out to be simple to fix. Unscrew the shower head to see if water flows. Mine had a piece of solder stuck in it.

Posted on Jan 18, 2009

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Judy,
Depending on the the architect there may be shutoff valves located in a wall with an an access panel covering them as the past owner may not have used the appliance often. Assuming you have owned this unit for some time and it suddenly quit working you may have a defective stem on a single handle unit. Their are also some valves that have shutoff screws located beneath the cover plate which may also be the problem. If you can provide more info such as how long you have had the unit, when it stopped working, and type of valve and model I may be able to assist you better. Lok forward from hearing from you and thanks for using Fix Ya.
Jim

Posted on Nov 20, 2008

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There should be a dirverter on the tub spout. It will be either a knob to pull up or a ring to pull down on and hold untill the water comes out the shower head.

If there is no dirverter go buy a new tub spout with one.. The prior owners may have installed the wrong spout.

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The only thing that comes to my mind, go back where you bough them and
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You have more water trying to come out of the spout than the diverter gate will allow so by default it find another path of least resistance which is up the shower pipe to the head. I would suggest just getting a new tub spout. Remove it by unscrewing like you would a jar lid or it may have an allan set screw underneath and towards the rear.

Hope this helps and good luck.

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