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MY E-295C IS DEAD FOR A MONTH NOW, I DO HAVE EXTENDED WARRANTY ON IT. HOW DO I GO ABOUT HAVING IT SERVICE

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Hello, The first thing I would do is to call the Warranty Co. thay will direct you from there. If its a laptop and I think it is, Try pulling the battery and power and let it set for a while sometimes that will reset the motherboard. Let me know if this helps.

Posted on Nov 17, 2008

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If your computer's warranty is expired, you can go ahead and purchase extended warranty for your computer by contacting HP Support.

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The extended warranty will be updated within a month time.

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It looks like that is the case. Here is what I pulled from thier website. Extended Service Plan (ESP)There's no doubt that your purchase was designed to give you years of use, however, an unexpected breakdown can mean serious "parts and labor" or replacement costs. Protect your investment by purchasing one of our new and improved Extended Service Plans! Benefits include:
• 100% coverage on Parts and Labor - with no deductible or hidden fees.
• Power surge protection for notebooks.
Extended Service Plan options for Desktops:
2-Year Desktop ESP 3-Year Desktop ESP Upgrade to:
2 years warranty on parts and labor
2 years technical support*
On-site service

Only $99.00 Upgrade to:
3 years warranty on parts and labor
3 years technical support*
On-site service

Only $139.00

Extended Service Plan options for Notebooks:

2-Year Notebook ESP 3-Year Notebook ESP Upgrade to:
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2 years technical support*
2 years of screen repair or replacement

Only $109.00 Upgrade to:
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Only $189.00 Please note: Extended Service Plans may be purchased up to the end of the 12th month (364 days) from your desktop PC original purchase date. The extended warranty option is not available for all products/models. Refurbished units do not qualify. ESP coverage must not exceed a total of three (3) years from your date of purchase.
To Purchase an Extended Service Plan
You can purchase an Extended Service Plan by phone or online chat. You will be required to provide a credit card number and other requested information.

Live Chat Support—available 7 days a week, from 3 am to 12 midnight (PST)
Live Chat now features a new suite of tools that will allow our support agents to assist you more efficiently. With your permission, our representatives can now view and take control of your computer, check your system parameters and provide you with web pages to resolve your technical issues.

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Unless it was an extended warranty, you are not suppose to get anything back from the company, but you must keep the original bill of sale to prove when you purchased the unit in case you need service while it is still under the warranty.

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