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try rewinding the tape and play it from the beginning.if still the same,video heads may be dirty and needs to be clean.i recommend you use a dry head cleaning tape.after which reinsert tape and play it again.if issue persists use a diff tape with previous recordings.if still no go,use new tape and try recording on it,play it back and check.if still the same your unit will require service.thanks:) hope this help.
I'm not sure what the solution is, but I am having the same probelms, and I would appreciate any help with this since I am shooting a childrens camp and I am fairly isolated and don't have the time to swop cameras or send it to get fixed. I need to know if the recording is fine (video and audio) but the playback is not working correctly...or is it not recording correctly or playing back correctly. The sound cuts out from time to time in playback. Thank you.
You have a blue filter inside the lens assembly was decolored by heat and moisture it require a qualifier Tech from Samsung to replace that filter because it must dismantle the lens, in AUSTRALIA it would cost between $80 to $110 to replace it
I hope that give you some ideas
I'm not sure if this will work for you but, sometimes I try to play back some of my tapes and a blue or grey screen comes up instead, although this sounds odd, if I record something(for even one second) it will let me see my film. I know this can cause problems because you may end up taping over film but if it's the only way to see your film it's worth a try!