Question about Canon LaserCLASS Fax 710 Printer

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Can not receive fax on Canon Laser Calass 710 Faxmile.

I can Fax, I can copy, I can see when fax is trying to go through (memory light is blinking) but it does not print actual fax. On the sending end it gives an error. So fax is not going through.
This fax machine in on VOIP line.

Any ideas?

Thanks.
Alex

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  • Anonymous Jan 06, 2009

    I have the same problem, does anyone know what to do, I know that we were do to change the toner?

  • sdainty Apr 14, 2009

    I have a Canon 710 and about 2 weeks ago it quit receiving faxes from certain pennsylvania numbers. The phone company has been looking into it but they cannot find a problem with the lines. Any suggestions???

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It sounds like you need to adjust down the connection speed, and turn off error correction.

I'm not sure if it's the same as on the MF4270 I own, but on my machine you enter service menu by hitting "additional functions" followed by the pound sign. From there you can click through the options to find the transmit and receive speed options, and error correction mode option. The only real trick is entering service mode.

Posted on Sep 24, 2009

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Line noise could cause trouble. I don't know if this unit supports VOIP phone lines. Many fax units require a genuine analog line or something that reproduces an analog phoneline.
Can you test the unit with a genuine analog line?

Posted on May 06, 2009

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Posted on Jan 02, 2017

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