Question about SanDisk Sansa e260 MP3 Player

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WON'T TURN ON

I dropped the e260 only a few inches and now the screen won't turn on. When charging, the screen turns on just fine and the wheel works. But when unplugged, only black lines run across the screen when I press the power button. HELP!

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I just got an e260 today and had the same problem. When I originally turned it on the Hold was in the 'locked' position. From there on out the screen has been black. When it was plugged in nothing happened either. The Solution? Hold the power button for about 20 or so seconds. The manual doesn't tell you about it, but that's how you completely shut the sansa down altogether. Yes, the manual says it's also a reset button but it isn't mentioned how you actually use it. Once you hold that button down long enough it should completely shut down and restart.

Posted on Dec 25, 2006

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Posted on Jan 02, 2017

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