Question about Dell Inspiron® 1501 (N11157) PC Notebook
When i turn on my laptop it starts up okay in the beginning up intil you choose a user profile then when its loading the profile a window comes out saying that a file cant be found and the option of clicking ok and when you press ok it continues opening the profile but only the wallpaper comes out. none of the programs show up on the desktop ..the start menu doesnt come out either even if i press the start menu button it doesnt come out . the only thing thats comes out is that window with what your running when u press ctrl alt delete. but thats it i just see a wallpaper...i think it may have a virus or somthing because it was working fine then my cousin turned off th firewalls for like a few seconds then turned thenm back on. so i think it may be that but i dont know what to do i think i may try n reset the whole thing but i dont know how does anyone know what may be wrong with it??
Ok well u may have a worm in your system !
the easyest way to solve your problems is to do a full re-install of the operating system
do you have a dell restore cd/dvd ?
put it in the optical drive and turn power on then press F12 key until you get a boot up menu select cd /dvd drive and press enter
this will start the install of the operating system
Posted on Dec 04, 2008
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