Question about Lexmark X75 All-In-One InkJet Printer

1 Answer

It wont print

My printer does not print any documents sent from the pc, either on word as a document or anything that i send to print from the net. this error message comes up:

Communication not available - the printer cannot communicate with the computer. try these solutions:
-disconnect and reconnect the USB cable
-disconnect and reconnect the printer's power cable
-restart your computer

all of which have been tried. the thing is that when i scan something it does come up on my computer, the auto feed button works and takes in paper, anything i try to copy directly from the printer does work (for example if i want to make a copy of something in the scanner.)

please could you help

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You see what it imply is that it a software problem so what you will do is find the printer driver that come with your printer and install it. if it new you buy it software most come with it but if you have done it befor. it means you have not install the driver properly. i will like if you can uninstall the driver then reinstall is back. those devicese take deferent way of installing their drivers some what you do is befor connecting the cable to you pc install the driver on the pc first while other you will connect the device to your pc then the installation wizerd will promt and ask if you will do the intalation manually or authomatically you will just follow the questionair.

Posted on Nov 17, 2008

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Whats the brand and make of the printer and are there any error lights being displayed ?

also try this solution it may solve your problem:

Click start > click run

in the Run window type cmd

hit enter

now a black DOS window will appear

now type

net stop spooler

wait 10 seconds

now type

net start spooler

it should look like this :

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\NCR>net spool stop
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NET [ ACCOUNTS | COMPUTER | CONFIG | CONTINUE | FILE | GROUP | HELP |
HELPMSG | LOCALGROUP | NAME | PAUSE | PRINT | SEND | SESSION |
SHARE | START | STATISTICS | STOP | TIME | USE | USER | VIEW ]


C:\Documents and Settings\NCR>print spool stop
Can't find file spool
Can't find file stop

C:\Documents and Settings\NCR>net print spool stop
The syntax of this command is:


NET PRINT
\\computername\sharename
[\\computername] job# [/HOLD | /RELEASE | /DELETE]



C:\Documents and Settings\NCR>net stop spooler

The Print Spooler service was stopped successfully.


C:\Documents and Settings\NCR>net start spooler
The Print Spooler service is starting.
The Print Spooler service was started successfully.


Anymore information would be great

Thanks

Aug 18, 2008 | Printers & Copiers

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