Question about HP LaserJet 3015 All-In-One Printer

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Got a new part. don't know how to install it

I recieved a part labeled RC1-2031-3 for my fax machiene. It will hopefully fix a problem I have. When I put more than one pieces of paper in the machiene it will grab two or more at a time so I got a new feeder part to help fix this problem but there were no directions on how to install the part included. Can anyone help??

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ET JAMBS AND I SEE PIECES OF PLASTIC INSIDE

Posted on Jun 19, 2011

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I assume you either have recieved the separation pad or the paperpick roller. Here are instructions on how to replace both.

  1. Use the power switch to turn the product off and then unplug the power cord. Figure 1: Unplugging the power cord Got a new part. don't know how to install it - c00062340.gif
  2. Open the print-cartridge door, and remove the print cartridge. CAUTION: To prevent damage, do not expose the print cartridge to light. Cover the print cartridge or place it in a black plastic bag, if necessary. Also, do not touch the black-sponge transfer roller inside the product. Touching the transfer roller can damage the product.
  3. Locate the pickup roller. Figure 2: Removing the print cartridge, and locating roller c00062341.gif
  4. Gently release the small, white tabs on each side of the pickup roller by pushing them away from the roller, and then rotate the pickup roller toward the front. CAUTION: Use gentle pressure to release the small white tabs to avoid breaking them. FigGot a new part. don't know how to install it - c00062342.gifing the tabs c00062342.gif
  5. Gently Got a new part. don't know how to install it - c00062343.gifup roller up and out. Figure 4: Removing pickup roller c00062343.gif
  6. Perform one of the two following options:
    • Cleaning the pickup roller:
      1. Dampen a lint-free cloth with isopropyl alcohol, and scrub the roller.
      2. Figure 5: Wiping the pickup roller c00062344.gif
    • Removing the new pickup roller from its packaging.
  7. Position the cleaned or replacement pickup roller in the slots on the pickup roller frame. Got a new part. don't know how to install it - c00062345.gif>NOTE: Circular and rectangular pegs on each side prevent incorrectly positioning the pickup roller. Figure 6: Positioning pickup roller c00062345.gif
  8. Rotate the top of the pickup roller intGot a new part. don't know how to install it - c00062346.giftil the white tabs on each side of the roller snap into place. NOTE: Touching the transfer roller can damage the product. Figure 7: Reinstalling the pickup roller cGot a new part. don't know how to install it - c00062347.gif class=
  9. Reinstall the print cartridge and close the print-cartridge door.
  10. Plug the product in, and then use the power switch to turn on the product. FiguGot a new part. don't know how to install it - c00062407.gifg the power cord in c00062347.gif
  11. Use the power switch to turn the product off and unpGot a new part. don't know how to install it - c00062408.gif cord. Figure 1: Turning off power and remove power cord c00062407.gif
  12. At the back of the product, unscrew the two screws that fasten the separation pad and frame to the product. Figure 2: Unscrewing the separation pad c00062408.gif
  13. Remove the separation pad and frame. Figure 3: Removing the separation pad c00062409.gif
  14. Perform one of the following two options:
  15. To clean the separation pad: Dampen a lint-free cloth with isopropyl alcohol, and scrub the separation pad.
  16. To replace the sepGot a new part. don't know how to install it - c00062411.gif/b> Remove the new separation pad from its packaging
  17. Insert either the cleaned or replacement separation pad and frame and fasten it to the product with the two screws. Figure 4: Fastening the separation pad c00062410.gif
  18. Plug the product in, and then use the power switch to turn on the product. Figure 5: Turning the product on c00062411.gif

Posted on Jan 23, 2009

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