Office Equipment & Supplies Logo

Related Topics:

Posted on Nov 17, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Hp 3210 photosmart all-in-one printer - will not print black following multiple cartridge change. Have cleaned heads and tried new black cartridge - no change. Model no. MY5BH830WB.

2 Answers

kick153

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

  • Contributor 2 Answers
  • Posted on Mar 19, 2011
kick153
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Joined: Mar 19, 2011
Answers
2
Questions
0
Helped
685
Points
2

This same problem happened to me after several weeks of non-use of the printer (we had purchased a new one). If you know that your "hp" print cartridges are the correct ones for this particular printer, and you know they are full of ink, then the problem mostly likely is a clogged printhead. Since you can't replace or remove the printhead from this printer, my solution was to use canned air with the little plastic tube and spray several shots of air into the little nozzles that are on the printer where the ink goes through. Did this sseveral times and then cleaned the print heads approximately 3 times. Worked like a charm and I'm back in business.

Abdulmugeeb Murtala

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

  • Expert 59 Answers
  • Posted on Nov 17, 2008
Abdulmugeeb Murtala
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Joined: Nov 14, 2008
Answers
59
Questions
0
Helped
11796
Points
148

Check the catridge number size if is the same with the one that come with your printer if is not the same number then the one you buy is not conpactable with your printer so it can work unless you get the actual number of the one that come with the printer. but if the size is correct then check the fixing again and fixe it properly. or you check the printer software uninstall it then reinstall it back, also, your can check the container the ink store in when the printer finish printing inside the printer in some cases if their is alot of ink setle in that container the printer will not ready so what you do is that there is a fome in it that **** the ink bring it out and clean it very well then put it back.

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Changed black cartridge and now only colour printer will print in is blue/green

The black print head most likely is blocked with dried ink.
Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer than replace the print head.
0helpful
1answer

My HP Photosmart 3210 Printer does not Print Red.

WELL IT'S 5 DEC 2012, THIS HP 3210 QUIT MAGENTA'S.
WENT TO TOOLS TO CHECK LEVELS, NO YELLOW, GOT NEW CARTRIDGE, TEST SHOWED NO MAGENTA'S. REMOVED RIGHT SIDE COVER (GENTLY) AND REMOVED ALL TEN CABLES AND REINSERTED CAREFULLY. TESTED AGAIN, AND HAD LINES ONLY ON BOTH LIGHT AND DARK MAGENTA'S,
RAN CLEAN HEADS, SIX TIMES AND ALIGN PRINTER ONCE.
PICTURE GOT BETTER AND BETTER FINAL TEST DIAGNOSTIC PAGE PERFECT ALL SOLIDS. GOOD LUCK KEEP GOING
0helpful
1answer

My HP photosmart 3210 skips lines on the black ink only. The other colors print fine.

(The obvious) Replace the black cartridge. Even if ot says you have ink you could have a faulty cartridge, even if it has worked fine in the past. (The not so obvious) Clean your printheads/nozzles. Repeat the process a few times.
0helpful
1answer

1. Replaced Color and Black ink cartidges on my HP D5160: Color cartridge - NEW Black cartridge - REFILL SYMPTOMS> Red flashing exclaimation LED, black ink cartridge appears empty (0 dots in the...

Black printer ink in HP Printer may fail to be recognized by the printer. Most times an error message will be sent indicating that something is wrong with the black print cartridge. Sometimes the printer may accept to print with the black ink, but the printouts may have horizontal lines and very illegible letters. In such a case a manual cleaning of the print head should be carried out. In doing the manual cleaning, one should spray Windex heavily on paper towel and wipe off the surface of the print head.

http://en.kioskea.net/forum/affich-40171-printer-not-printing-black
0helpful
1answer

Color ink cartridges not working. I tried cleaning the printer heads many times and also followed pineworks' suggestions. Still doesn't work. I even put in some new ink cartridges. Only the black cartridge...

turn printer off. take all ink cartridges out. look at where the ink is dispensing to see if the tape is still on the cartridge of blocking the ink from coming out, if so remove. when touching the area where the ink comes out, be very careful.
look into the printer where the ink dispenses into the printer, look and see if anything is blocking the hole.
hope this works and good luck

0helpful
1answer

HP Photosmart 3210xi - some colors (magentas) will not print

Remove the magenta cartridge, and try cleaning the head with alcohol, maybe with a small paint brush or an acid brush. It sounds like ink has dried and plugged up that head.
0helpful
1answer

My HP Photosmart 3210 printer is not printing black color

must be dryed ink on ink cartdrige, or dirty print-head (ink cartdrige) conntector.
try these :
To clean the print head from the control panel
1. Load letter or A4 unused plain white paper into the main tray.
2. Press Setup.
3. Press 5, then press 2.
This displays the Tools menu and then selects Clean Printhead.
or
To clean the ink cartridge contacts
1. Unplug the power cord from the back of the HP All-in-One.
2. Lift the ink cartridge access door.
3. Squeeze the tab below an ink cartridge to release the latch inside the HP All-in-One, and then lift the latch.
4. Inspect the ink cartridge contacts for ink and debris buildup.
5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from it.
6. Clean only the copper-colored contacts.
7. Place the ink cartridge back into the empty slot and press down on the gray latch until it clicks into place.
8. Repeat if necessary for the other ink cartridges.
9. Gently close the ink cartridge access door and plug the power cord into the back of the HP All-in-One.

These steps is printer manual on pag 99 and 100
2helpful
4answers

HP 3210 not printing black ink

Look at the posts on "black ink problem" later on this site (mostly Dec).

This appears to be a very common issue with this model and results from a serious design error.

You may need to force the blockage out of the black ink feeder system, a messy process.

The 9 offers on "black ink problem" give various suggestions: try the top one.
Not finding what you are looking for?

103 views

Ask a Question

Usually answered in minutes!

Top Office Equipment & Supplies Experts

k24674

Level 3 Expert

8093 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you an Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...