Question about HP DeskJet 970cse InkJet Printer

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970Cxi - spring-loaded clip holding the black cartridge broke

Part number T-360733. HELP! Is it possible that a replacement part might just be available for me to get this machine going again?

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6 Suggested Answers

jonniewalker
  • 1029 Answers

SOURCE: 970cxi hp printer

the PCA is held to the carriage /cradle by usually one or more screws. sometimes these loosen over time, so while the contacts on the PCA and the ink cartridge look ok, they're not actually making good contact. try removing the pca from the cradle, and reattaching it, making sure you torque the screws down firmly (but don't crack the board). sometimes a small washer or shim helps to get the board closer to the carts.

many times if you look along the top of the cradle/PCA assembly, you will notice that the gap between the board and the cradle is not uniform. this is usually a dead giveaway, and snugging up the screws will usually fix it.

also if you closely examine the cartridges, you may notice that the indentations or scratches on the contacts aren't uniform which may also point to a skewed PCA.

Posted on May 17, 2008

Joed911
  • 4338 Answers

SOURCE: Broken clip for black ink cartridge

Unfortunately, this is not an easy fix. To replace the ink cartridge holder, you would have to dissasemble the whole Print head/Carriage assembly. The when you put it back together , there are timing factors to be set. With printers so inexpensive, I would opt for a new unit.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 11, 2008

Bappa170873
  • 505 Answers

SOURCE: Can I replace the PSC2210 print cartridge hold down lever?

The entire unit which holds the cartridge needs to be replaced. get it dont by some local tech shop.

Thanks

Posted on Nov 26, 2008

  • 137 Answers

SOURCE: HP 7410xi small plastic piece in print cartridge carrier broken

If the spring did not damage the carriage flex I would suggest just using some epoxy to hold the spring properly in place. If the spring did damage the flex (as shown in this picture) then you might contact HP and enquire about an extended warranty for this issue. In the US call HP at 1-800-HPINVENt.

Regards,
Bob Headrick, MS MVP Printing/Imaging

Posted on Mar 02, 2009

sfks
  • 14 Answers

SOURCE: CARTRIDGE JAM

Fiend your solution direct from hp. Here is your solution...
237c944.jpg

http://www.hp.com/printer/prob676ijt65/solution
341

Posted on Mar 19, 2009

  • 11 Answers

SOURCE: hpdeskjet 970cxi only prints blue and black

When refilling cartridges it doesn't always work. replace the ink for known good or new cartridges.

Posted on Apr 07, 2009

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1 Answer

The printer is only printing in Black and the color cartridges are full.


hello slimavocado,

. Replaced the cartridges twice
2. Aligned and cleaned the cartridge from the
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3. Soaked the cartridge head in hot water,
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4. Cleaned the cartridge contacts with an eraser
5. Cleaned the cartridge contacts on the printer
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When refilling cartridges it doesn't always work. replace the ink for known good or new cartridges.

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2 Answers

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If the spring did not damage the carriage flex I would suggest just using some epoxy to hold the spring properly in place. If the spring did damage the flex (as shown in this picture) then you might contact HP and enquire about an extended warranty for this issue. In the US call HP at 1-800-HPINVENt.

Regards,
Bob Headrick, MS MVP Printing/Imaging

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The entire unit which holds the cartridge needs to be replaced. get it dont by some local tech shop.

Thanks

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2 Answers

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You are right about the "extended paper clip".

Here's what I found when this happend on my two 7410's. Take a look at where the ink cartridge slides into it's holder. Shine a flashlight on the circuit board at the rear. You will no doubt find it has a puncture in it that breaks the little tracer wires on the board. The culpret is the tension spring arm. It likely has come off it's base support and when that happens, and you install a new cartridge, the cartridge will push the tip of the tension wire g right into the circuit board. After you fix the circuit board, apply some silicone glue to the spring base mount to hold it in place. I hope I can find the part and remove and replace it easily. That I haven't done yet.

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