I have af 2035/45 ricoh i am facing paper jamming at exit unit. i have done replaced sensors and bicu board and check all related wiring, but couldn,t find solution.

1) The user will face paper jam issue with the Ricoh MP C4000 printer when the paper gets stuck inside the roller. The device will also display a paper jam error even when there is no real paper jam inside.

2) Taking our troubleshooting steps into consideration, it wouldn't take much time to solve this problem. Detach the printer's power cable and any other cables. Open the tray lid and the paper feed roller and check for any bits carefully.

3) Get a bright flashlight to check inside the device. A small scrap of paper can cause problem.

4) Use a cloth or brush to clear out any dust or debris stuck inside the roller. If you have done all the steps above and still didn't get it resolved, then try performing a factory reset.

5) A factory reset resets all your printer settings back to default. A factory reset may require you to reconfigure the device if you have changed any of the default settings.

6) If there is nothing stuck inside the device, check if there is any physical damage to the printer. Damages can include bent metal, lose or broken wire, damaged input tray, etc,.

7) You can refer the user manual that is provided along with the printer package to learn how to feed the paper and what to do when you face one.
For more printer related support just visit our website https://goo.gl/NyDCTc.

there's no error code like that
http://www.unitedtechsonline.citymax.com/page/page/4653767.htm

101: EXPOSURE LAMP PROBLEM

120:SCANNER HOME PROBLEM

121:SCANNER HOME

124:SCANNER MOTOR PROBLEM

125:SCANNER MOTOR PROBLEM

126:SCANNER MOTOR PROBLEM

127:SCANNER MOTOR PROBLEM

129:SCANNER MOTOR PROBLEM

130:SICU / SBU PROBLEMS

300:CHARGE CORONA PROBLEMS

301:CHARGE CORONA PROBLEM

303:CHARGE GRID PROBLEM

304:CHARGE GRID PROBLEM

305:CHARGER UNIT WIRE CLEANER PROBLEM

306:CHARGER UNIT WIRE CLEANER PROBLEM

310-316:DRUM POTENTIAL SENSOR ERROR ISSUES

321:LASER UNIT WRITE PROBLEM

322:LASER UNIT 1 SYNCH. PROBLEM

323:LASER UNIT DRIVE PROBLEM

335-338:POLYGON MOTOR PROBLEMS

340-342:TONER DENSITY SENSOR ERROR ISSUES

345:DEVELOPER BIAS PROBLEM

350-355:IMAGE DENSITY SENSOR PROBLEMS

360:HARD DISK 1 PROBLEM

361:HARD DISK 2 PROBLEM

362:HARD DISK 1 PROBLEM

363:HARD DISK 2 PROBLEM

364:HARD DISK 1 PROBLEM

365:HARD DISK 2 PROBLEM

366:HARD DISK 1 PROBLEM

367:HARD DISK 2 PROBLEM

370-375:IMAGE COMPRESSION ERROR

376-377: SICU,IMAGE COMPRESSION ERROR

380-383:IMAGE DATA TRANSFER PROBLEM(SICU, SBU,PRINT CONTROLLER)

384-385:IMAGE DATA TRANSFER PROBLEM WHEN TANDEM IS USED(SBU,INTERFACE

BOARD,SICU,PRINT CONTROLLER)

390:TANDEM IMAGE DATA TRANSFER ERROR(NOISE,SICU,INTERFACE BOARD)

391-392:IMAGE STORAGE ADDRESS ERROR(SICU391-01)

395:CD-R/RW ERROR, INTERFACE BOARD ISSUES

397:CD ACCESS ERROR

398:CD-R/RW DATA ERROR

400:TRANSFER BIAS ROLLER ISSUES

401:TRANSFER ROLLER

430:QUENCHING LAMP ERROR

440:DRUM MOTOR LOCKED

441:DEVELOPER MOTOT LOCKED

491:LASER COOLING FAN LOCKED

495:TONER BOTTLE PROBLEM

496:TONER COLLECTOR BOTTLE PROBLEM

501:LIFT PROBLEMS FOR TRAY 1

502:LIFT PROBLEMS FOR TRAY 2

503:LIFT PROBLEMS FOR TRAY 3

504:LCT 1ST TRAY PICKUP OR LIFT PROBLEM

505:LCT 2ND TRAY PICKUP OR LIFT PROBLEM

506:LCT 3RD TRAY PICKUP OR LIFT PROBLEM

510:PAPER FEED MOTOR PROBLEMS

511:LCT MOTOR PROBLEM

515:TANDEM REAR FENCE MOTOR PROBLEM

520-521:DUPLEX JUGGER MOTOR PROBLEMS

531:FUSING DUPLEX MOTOR LOCKED

532:RELAY MOTOR LOCK

541:OPEN FUSER THERMISTOR

542:LOW FUSER TEMPERATURE

543:HIGH FUSER TEMPERATURE

544:HIGH FUSER TEMPERATURE

545:HIGH FUSER TEMPERATURE

546:LOW FUSER TEMPERATURE

547:ZERO CROSS PROBLEM

550:WEB EXPIRED

591:TONER SUPPLY MOTOR PROBLEMS

592:TONER BANK MOTOR PROBLEMS

601:SBICU TO SBU COMMUNICATION PROBLEMS

602:SBICU TO HARD DISK DRIVE BOARD COMMUNICATION PROBLEMS

620-622:SBICU TO ADF COMMUNICATION PROBLEMS

625-626:BCU TO FINISHER COMMUNICATION PROBLEMS

630:LINE ADOPTER TO CSS CENTER COMMUNICATION PROBLEMS

640-645:BCH TO SICU COMMUNICATION PROBLEMS

646:SICU PROBLEM

650-653:COUNTER ERROR JAPAN

701:ADF P/U ROLLER PROBLEMS

702:ADF FEED MOTOR PROBLEM

703:ADF TRANSPORT BELT MOTOR PROBLEM

704:ADF EXIT MOTOR PROBLEM

705:ADF ORIGINAL TABLE LIFT ISSUES

720:FINISHER LOWER TRANSPORT MOTOR ISSUES

722:FINISHER JOGGER MOTOR ISSUES

724:FINISHER STAPLER HAMMER PROBLEMS

725:FINISHER STACK EXIT MOTOR PROBLEMS

726:FINISHER SHIFT MOTOR PROBLEMS

727:FINISHER STAPLER ROTATION PROBLEMS

729:FINISHER PUNCH MOTOR PROBLEMS

730:FINISHER STAPLER MOTOR PROBLEMS

735:FINISHER PAPER STACK PLATE MOTOR PROBLEMS

736:FINISHER EXIT GUIDE MOTOR PROBLEMS

737:FINISHER FULL STAPLER HOPPER

738:FINISHER SHIFT TRAY LIFT MOTOR PROBLEMS

739:FINISHER FOLDER PLATE MOTOR ERROR

740:FINISHER FRONT SADDLE STITCH STAPLER MOTOR PROBLEMS

741:FINISHER REAR SADDLE STITCH STAPLER MOTOR PROBLEMS

742:FINISHER JOGGER SIDE FENCE MOTOR

750:COVER INTERPOSER BOTTOM PLATE MOTOR PROBLEMS

800:VIDEO OUT TRANSFER,CONTROLLER BOARD

804:VIDEO OUT TRANSFER,CONTROLLER BOARD

818:OPTIONAL BOARD,CONTROLLER BOARD, SYSTEM PROGRAM

819:BAD SOFTWARE

820:CONTROLLER BOARD OR SOFTWARE

821:CONTROLLER BOARD

822:HDD PROBLEM

823:NIB, CONTROLLER BOARD

824:CONTROLLER BOARD, NVRAM

825:NVRAM ERROR

826:NVRAM

827:CONTROLLER BOARD, RAM

828:SOFTWARE,ROM,CONTROLLER

829:RAM, CONTROLLER

835:CONTROLLER,CENTRONIC LOOPBACK CONNECTOR

836-837:FONT DEVICE

838:CONTROLLER BOARD

850:IP ADDRESS,CONTROLLER BOARD,NIB

851:1394 I/F CONNECTIONB,I/F INTERFACE,CONTROLLER BOARD

860-861:HDD

862:HDD BAD SECTORS

863:HDD

864:DATA TRANSFER ISSUES

865:HDD

900:NVRAM PROBLEM.ELECTRICAL COPY COUNTER

901:MECHANICAL COUNTER ISSUES

921:IMB, BICU FAILING

922:IMB, BICU FAILING

924:DRAM,BICU,IMB FAILING

925:BICU, IMB FAILING

926:BICU, IMB FAILING

951:F-GATE SIGNAL ERROR PROBLEMS

953:SCANNER IMAGE SETTING ERROR ISSUES

954:PRINTER IMAGE SETTING ERROR ISSUES

955:MEMORY SETTING ERROR ISSUES

964:PRINTER READY ERROR ISSUES

966:POLYGON MOTOR PROBLEM

970:SCANNER READY ERROR

980:HDD ACCESS ERROR

981:BICU, NVRAM

982:HDD CONSTRUCTION ERROR

984-987:HDD DATA TRANSFER ERROR

990:SOFTWARE PERFORMANCE ERROR

991:REBOOT SOFTWARE ERROR

997-998:DIMM, RAM ERROR

999:PROGRAM DOWNLOAD ERRORS

hello
dear you have to verify all the exit sensor related
1. do u have look on fuser unit drive gears.
2. is the exit rollers are good some time exit roller got damaged they don't hold hold paper to run out from machine.
3. do u have clean the exit sensor.
4. do you have verify that the exit sensor actuator is free to operate the sensor.
5. some time exit sensor actuator broken.

he following error messages will appear on Gestetner, Lanier, Ricoh and Savin products control panel. There are no codes listed in service for operator/user problems. SC-101 Exposure lamp, lamp stabilizer board, dirty white plate, dirty optics, SBU board, CCD SC-103 Power problem SC-104 Exposure lamp problem, main relay optics board, electrical noises or communication error SC-105 Zero cross, main relay, optics board, FUSE 804 on DCPS or AC drive board on FT series SC-120-123 Scan home problem, sensor, scan motor, (EX-IPU board or fuse FU103 Aficio 400, 401, 500) SC-121 Scan home or fuse FU4 Scan home or fuse FU106 Aficio 550/650 SC-124 Scan motor encoder or scan motor SC-125 Scanning to slow speed SC-126 Scanning too fast speed SC-127 Scan motor or optics board SC-128 Scan start speed wrong; motor, board, drive section SC-129 Scan speed problem; motor or PSU SC-130 SBU error SC-140 / 141 Lens vertical home sensor SC-142 / 143 Lens horizontal home sensor SC-144 /145 3rd scan home sensor problem SC-190 EX-IPU board Aficio 400, 401, 500 Optics thermistor FT 7950, 7960, 7970 series SC-192 Automatic SBU adjust error, SBU, BICU, exposure lamp regulator, exposure lamp, dirty white plate SC-193 APS sensor FT 7950, 7960, 7970 series SC-194 IPU white level detect (too low) same as 192 SC-300-303 Charge corona SC-302 Laser (polygon) motor problem SC-302 Charge roller, HVT, or fuse FU5 (AFICIO 340, 350 series, 355, 450 series, and 455) SC-302-01, 02, 03, 04 Charge corona assembly Aficio 550/650 SC-303 Charge corona wire cleaner, disconnected or time out for printer SC-304 Charge roller problem, ID sensor problem SC-305 Time out error for memory or EX-IPU board or fuse FU103 on Aficio 400, 401, 500 SC-310-314 Potential sensor SC-320 Laser motor problem SC-321 Laser write problem, BCU board, EX-IPU board SC-322 Laser 1 synch. Problem SC-323 Laser drive problem SC-324 Laser drive excess current draw problem SC-326 Laser 2 synchronization error SC-327 Laser 1 home position error SC-328 Laser 2 home position error SC-329 Laser beam pitch error SC-330 Laser diode no initial setting SC-331 Laser diode home error SC-332 Laser diode present position error SC-335-338 Laser motor polygon problem SC-340 TD sensor output error SC-341 Developer motor lockup TD sensor adjust error Aficio 551, 551P, 700, 700P SC-342 TD sensor adjust error SC-345 Toner collect motor lockup Developer bias loss Aficio 551, 551P, 700, 700P SC-346 Toner recycle motor disconnected SC-350-1: thru 5 ID sensor error SC-351 Vsg problem, bad drum, ID sensor SC-352 TD (toner density) sensor problem or bad toner mix SC-353 Vsp problem; image density sensor, drum, HVT, developer bias, needs cleaning SC-354 Vsp problem; image density sensor, drum, HVT, developer bias, needs cleaning SC-355 Toner density sensor or under toned SC-356 Toner density sensor or over toned SC-358 Image density sensor, drum, toner spray SC-360 Hard disk drive error 1 SC-361 Hard disk drive error 2 Incomplete drum potential calibration, check imaging formation assembly FT 7950, 7960, 7970 SC-362 Image compression error Hard disk drive error Aficio 551, 551P, 700, 700P SC-363 Data transmission error SC-364 Data transmission time out error Vd out of specs, drum, drum potential sensor, charge corona FT 7950, 7960, 7970 Hard disk drive error Aficio 551, 551P, 700, 700P SC-365 Image storage error VI out of specs, drum, drum potential sensor, charge corona, dirty optics FT 7950, 7960, 7970 SC-366 CRC error Aficio 550/650Vr out of specs, drum, drum ground FT 7950, 7960, 7970 Hard disk bad sector maximum Aficio 551, 551P, 700, 700P SC-367 Hard disk bad sector maximum Aficio 551, 551P, 700, 700P SC-370-01 thru 07 Drum potential sensor error Aficio 550/650 SC-370-374 IMAC error Aficio 551, 551P, 700, 700P SC-376, 380, 382, 384, 386, 388 Data transmission problem Aficio 551, 551P, 700, 700P SC-390 CRC error Aficio 551, 551P, 700, 700P SC-390-1 Toner density sensor error SC-390-2 Toner density sensor error SC-391 Developer bias problem or FU103 on Aficio 550/650 Image storage address error Aficio 551, 551P, 700, 700P SC-392 Toner density sensor SC-395 Developer bias problem SC-400, 401 Transfer roller error Aficio 551, 551P, 700, 700P SC-401 Transfer roller positive error problem SC-401-1 Transfer roller/belt short SC-401-2 Transfer roller/belt open or fuses FU104, FU115, FU116 Aficio 550/650 SC-402 Transfer roller negative error problem or open SC-403 Transfer belt position error, electromagnetic clutch release or fuse FU5 SC-405 Transfer belt position error, electromagnetic clutch release or fuse FU5 SC-405 Scanner problem; BCU, EX-IPU board or SCU on Aficio 400, 401, 500 SC-411 Separator bias SC-430 Quenching lamp error SC-440 Main motor locked or drum motor locked SC-441 Developer motor locked SC-490 Exhaust fan problem or ozone fan problem SC-491 Laser cooling fan locked SC-492 Cooling fan problem SC-493 Bridge fan problem Exhaust fan locked Aficio 551, 551P, 700, 700P SC-494 Fuser fan locked SC-495 Toner recycling unit problem SC-496 Toner collector bottle problem SC-497 Toner recycling motor problem SC-500 Main motor locked Bypass motor locked FT 7950, 7960, 7970 SC-501-1 & 2 1st Tray lift problem SC-502-1 & 2 2nd tray lift motor problem SC-503-1 & 2 3rd tray lift motor problem SC-504-1 & 2 4th tray lift problem SC-505 LCT tray SC-506 Optional tray motor locked SC-507 LCT motor locked SC-508 Tandem rear fence motor SC-509 Tandem side fence motor SC-510-1 & 2 LCT lift problem Paper feed motor problem Aficio 551, 551P, 700, 700P SC-511 Tandem side fence motor error LCT motor error Aficio 551, 551P, 700, 700P SC-515 Tandem rear fence motor Aficio 551, 551P, 700, 700P SC-516 Tandem side fence motor Aficio 551, 551P, 700, 700P SC-520 Duplex or fuser drive problem FT 7950, 7960, 7970 SC-521 Duplex side fence drive problem SC-522 & 523 Duplex jogger home position FT 7950, 7960, 7970 SC-524 Duplex end fence drive problem SC-530 Bypass motor locked or fuse FU106 on Aficio 551, 551P, 700, 700P SC-531 Fusing duplex motor locked SC-541 Fuser thermistor open SC-542 Fuser temperature too low or fuse FU107 on Aficio 551, 551P, 700, 700P SC-543 Fuser temperature to high SC-544 Fuser temperature too low SC-545 Fuser temperature to high SC-546 Fuser ready temperature unstable SC-547 Zero cross problem Fuser lamp stays on, AC drive board, optics board FT 7950, 7960, 7970 SC-548 Fuser unit not installed SC-590 Toner collector motor problem Cooling fan Aficio 220/270 series SC-591 1 bin tray motor SC-600 Communication problem between SCU and operation SC-601 Communication problem between BICU and scanner Communication problem between BCU and EX-IPU board Aficio 400, 401, 500 Communication problem between SBU and SBICU Aficio 550/650 Communication problem between MCU and BICU Aficio 551, 551P, 700, 700P SC-602 Communication problem between BICU hard disk drive board Communication problem between BCU and fuser control unit on Aficio 400, 401, 500 Communication problem between Hard disk drive board and SBICU Aficio 550/650 Communication problem between BICU and hard disk drive board Aficio 551, 551P, 700, 700P SC-602-2, 2, -3 Communication problem between BICU and ADF SC-604 Communication problem between BCU and high voltage board SC-605 Communication problem between SCU and BCU SC-610 Communication problem between IOB and duplex unit SC-610, 611, 612 Communication problem between BICU and ADF SC-620 Communication problem between BICU and ADF SC-621 Communication problem between BICU and finisher SC-623 Communication problem between BICU and paper tray unit SC-624 Communication problem between BICU and LCT SC-625/626 GA5 data transfer error; EX-IPU or software Communication problem between BICU and finisher Aficio 551, 551P, 700, 700P Communication problem between BICU and LCT Aficio 1035, 1045 SC-627 Communication problem between BICU and LCT Aficio 1035, 1045 SC-630 Communication problem between line adapter and CSS center (Japan) SC-635-636 Communication problem between BICU and paper feed board Aficio 551, 551P, 700, 700P SC-640 BICU data transfer sum check error SC-641 BICU control data transfer problem SC-650, 653 Key card (Japan) SC-670Engine or BICU error SC-672 Op panel to controller problem SC-690 BICU problem (12C) SC-691 Communication problem between BICU and fax controller BICU problem (12C) Aficio 1035, 1045 SC-692 Communication problem between BICU and print controller board BICU problem (12C) Aficio 1035, 1045 SC-694 Communication problem between BICU and scanner board SC-696 Communication problem between IOB and finisher SC-700 ADF P/U problem SC-701 ADF P/U problem SC-702 ADF feed in motor SC-703 ADF transfer motor SC-704 ADF feed out motor SC-705 ADF bottom plate motor SC-720 Finisher transport drive motor problem SC-721 Finisher tray shift or shift motor problem SC-722 Finisher jogger motor SC-723 Finisher stack feed motor problem SC-724 Finisher stapler hammer motor SC-725 Finisher stack feed out motor SC-726 Finisher shift/lift motor SC-727 Finisher stapler rotation motor SC-729 Finisher punch motor SC-730 Finisher stapler position motor SC-731 Finisher exit guide motor Finisher exit open/close motor problem Aficio 1035, 1045 SC-732 Finisher up tray shift motor problem SC-733 Finisher stack feed out motor Finisher lower tray shift motor problem Aficio 1035, 1045 SC-734 Finisher lift motor Finisher lower tray shift motor problem Aficio 1035, 1045 SC-735 Finisher exit guide motor Finisher pre-stack motor Aficio 551, 551P, 700, 700P SC-736 Finisher exit guide plate motor SC-737 Finisher waste stapler full SC-738 Finisher shift tray lift motor SC-740 1000 sheet finisher error 01: Shutter error 02: Exit error 03: Upper exit plate error 04: Jogger motor 05: Stapler motor 06: Stapler hammer motor 07: Tray lift motor 08: Shift tray height sensor 09: Back up RAM 0A: Communication error SC-741 1000 sheet finisher error in saddle stitch area o 01: Position plate motor o 02: Folder roller motor o 03: Shutter guide motor o 04: Booklet jogger motor o 05: Stapler motor o 06: Folder plate motor o 07: Connector o 08: Switch SC-750 Interchange connection problem SC-751 Bridge connection SC-752 Finisher connection SC-760 ADF gate problem SC-770 Shift tray motor SC-800 Control board bad SC-804 Control board bad SC-819 Software application error SC-820 Control board or software SC-821 Control board SC-822 Bad HD SC-823 Bad control board or NIC SC-824 NVRAM or battery bad SC-826 NVRAM bad SC-827 Memory problem SC-828 Bad control board or firmware SC-829 RAM DIMM or control board bad SC-835 Control board or connector SC-836, 837 Font ROM bad SC-838 Clock generator problem SC-850 NIB or control board bad SC-851 IEEE 1384 interface board or control board bad SC-860, 861 Hard drive problem, connection or cable SC-862, 863 Returned, Bad sector in hard drive SC-864 Abnormal HD data transfer SC-865 Hard drive error SC-900 Electrical copy counter problem reached 10 million or NVRAM problem SC-900-01 Mechanical counter SC-901 Mechanical counter or fuse FU4 SC-921 MSU hardware error Copier feature expander hardware error Aficio 220/270 SC-940 Main switch problem or main board SC-951 Gate signal error SC-953 Scanner image setting error (Software) SC-954 Printer image setting error SC-955 Memory setting error SC-956 Scanner parameter error SC-957, 958 Scan error SC-959 Printer setting ID error SC-960 Printer return ID error SC-961 Printer ready ID error SC-962 Memory setting ID error SC-963 Memory finishing error SC-964 Printer ready error SC-970 Scan error SC-980 Program loading error or hard drive access error SC-981 Hard drive response error SC-982 Hard drive construction error SC-984 Hard drive response error Control board, BICU or connection bad Aficio 1035, 1045 SC-985 Control board, BICU or connection bad Aficio 1035, 1045 SC-986 Software problem SC-990 Communication problem between BICU and input output board or software performance error SC-991 Software problem SC-996 FCU board or firmware problem SC-997, 998 Software or missing RAM or missing DIMM SC-999 Program version error or fuser FU6 Program download problem, BICU, IC, NVRAM bad, power loss, board installed wrong Aficio 1035, 1045 Printer Controller Error Codes 2001 Power on error 2002 FGATE error 0201 On board SDRAM error 0301 SDRAM error 0Fxx Controller -BICU error 1101 Data transmission error 1102 Data loop back 11xx Centronics cable error 1401 Controller NVRAM error 1402 NVRAM check sum error 1403 NVRAM white error 1404 NVRAM read error 1501 RTC error 1601 Font ROM error 1602 Data in font ROM is damage 1Bxx Options bus A error RICOH 3813 Copier U1 Right side open U2 No key counter U4 Sorter not latched or closed U6 Developer unit not in place E11 Exposure lamp problem E12 Exposure lamp problem E13 Zero cross, main board or power supply E-14 Zero cross, main board or power supply E-21 Scan home problem E-22 Scan home problem E-28

Paper jams in Ricoh Adfs ( or others), generally have origin in dirty rubber rollers. Oh yes, they can look clean but try to wash them with Benzine and check the cloth! You have to have full traction between the rubber and the paper , otherwise they skew and jam or are not picked up even. Other problem is in the exit (lower ADF side) , a misalignement between adf and the machine body. This can be solved with the mounting screws in the Adf back. Dont forget to have the paper format sensors (top right of ADF) clean and last, you may want to check the horse shoe sensors INSIDE (rear cover ADF). In my lifetime as a Ricoh tech, it only happens this once, and because the machine suffered ADF damage due to Portuguese bumpy roads, Ahahah. I am excluding the obvious, such a paper clip, a stapple, a coin , etc.. This happens very often...

This problem is related to two things one is your exit sensor defective or your tray settings is not correct first you have to correct the tray settigs even thow problem exist you have to change the exit sensor or BICU

thanks

try to clean the paper feed rollers, if this return call the technician to check the paper feed clutches. i think the secondary feed clutch is loosing the grip to transfer the paper up to the fixing unit.

format the hard disk if available check wheather there is not any paper in duplex or in the machine if not then check paper settings if not then execute memory clear if not then replace the registration sensor and exit sensor if not then replace thermistors if not then replace nvram

1. With the machine turned off. Go to the back of the machine and disconnect the cable that goes to the paper deck.
2. Turn on machine.
3. Turn off machine.
4. Reconnect the cable.
5. Turn on machine.
6. If problem continues you need the BICU

Sorry dude, not my thing, great with epson, canon, hp, lexmark, brother but not ricoh