Question about Canon FAXPHONE B640 Plain Paper Bubblejet

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Black marks only when faxing

When I fax, the recipient tells me that the fax has black lines down the page and it is illegible. I do not have a problem receiving faxes.

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  • lgblock Nov 20, 2008

    I don't know where the scan glass is.

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1 Answer

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  • Canon Master
  • 1,362 Answers

Check the Scan glass where you put the original to fax, there should be a door to open and see a small strip of glass, clean it.

Posted on Nov 17, 2008

  • CheckitRight
    CheckitRight Nov 20, 2008

    look under the touch key pad, it should be able to lift up and you will see a thin strip of glass.

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How to fax?


This section describes dialing and sending faxes directly using the Numeric buttons.

note:
  • A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your machine is connected through a PBX or other telephone switching systems, you have to dial the outside line access number first, and then the number of the party you are calling.
Sending a Fax with the Numeric Buttons .

Click here for other useful sending methods.


1. Preparing for sending a fax.(1) Make sure that the power is turned on.

(2) Load a document on the Platen Glass or in the ADF.

important:
  • When sending a double-sided document, set the document on the Platen Glass. You cannot scan double-sided documents from the ADF.







(3) Press the FAX button.
The fax standby screen will appear.
g0043276.png
(4) Adjust the density (scan contrast) or image quality (fax resolution) as necessary.
See "Adjusting the Sending Quality"

2. Sending the fax.
  • When the document was loaded on the Platen Glass:
(1) Use the Numeric buttons to dial the recipient's number.
g0043278.png
(2) Press the Color button for color sending, or the Black button for black & white sending.
important:
  • Color sending requires that the recipient's fax machine supports color faxing.
(3) Press the OK button.
The machine starts sending the fax.
note: When loading two or more documents

  • Load the next page, and press the same button as you pressed in (2) of step 2. Repeat the same procedure to scan all pages of the document, and press the OK button.
  • When you have sent the first page with the Black button, the following pages will be sent in black and white.

When the document was loaded in the ADF:

(1) Use the Numeric buttons to dial the recipient's number.
(2) Press the Color button for color sending, or the Black button for black & white sending.
The machine scans the document automatically and starts sending the fax.
important:
  • Color sending requires that the recipient's fax machine supports color faxing.
note:
  • To cancel sending a fax, press the Stop button, and follow the instructions on the LCD.

  • If documents remain in the ADF after pressing the Stop button during scanning, "Close the feeder cover [OK]Eject the document" will appear on the LCD. Press the OK button so that the remaining document is automatically fed out.

Automatic redialing
  • When sending a fax and the recipient's line is busy, the machine will redial the number after a specified interval. Auto redial is enabled by default. Auto redial can be enabled or disabled by selecting ON or OFF. Select ON to specify the number of redialing in Redial times and redialing interval in Redial interval.

Redialing the Number Dialed with the Numeric Buttons

1.Prepare for sending a fax.
(1) Make sure that the power is turned on.
(2) Load a document on the Platen Glass or in the ADF.
(3) Press the FAX button.
The fax standby screen will appear.
(4) Adjust the image density (scan contrast) or quality (fax resolution) as necessary.
See "Adjusting the Sending Quality"
2. Select the telephone number recently dialed.
(1) Press the Redial/Pause button.
Most recently dialed fax number using the Numeric buttons will appear.
(2) Use the g0016984.png (-) or g0008875.png (+) button to select the number to redial.
g0043279.png
(3) Press the OK button.
The selected number will appear in the fax standby screen.
3. Send the fax.
Press the Color button for color sending, or the Black button for black & white sending.
important:
  • Color sending requires that the recipient's fax machine supports color faxing.


Jun 03, 2011 | Canon PIXMA MX340 Wireless Office...

1 Answer

Black line down center of faxed document


Where u put in the faxes there is a glass with LED's on it that needs to be cleaned!

Apr 29, 2010 | Office Equipment & Supplies

1 Answer

Thick black line down recipeints faxes


Your scanner glass is caked with ink or lint. Open front cover and clean with windex or rubbing alcohol.

Apr 23, 2010 | Brother IntelliFAX 2800 Laser Fax

2 Answers

Heavy black line on sent faxes


You have a defective Scanner Block. EXPENSIVE

Apr 20, 2010 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Black line going down the middle of the page


lift the auto feeder and clean the scanner glass that your pages scan across -it is dirty. You can make a copy afterward and this will tell you if you have solved the problem.

Mar 05, 2009 | Brother IntelliFAX 775 Plain Paper Thermal...

1 Answer

Faxing black pages only!


Make a copy and see what it looks like. If it's black, you may have a bad SCANNER UNIT.

Did you mean BLANK or BLACK?

Jan 23, 2009 | HP LaserJet 2840 All-In-One Printer

1 Answer

1 inch black stripe down edge of page


can you try to post a copy of what you see wrong . and try to do an internal printout " function-6-4-start- under the fax button. "

Nov 21, 2008 | Panasonic DP-150FX Laser Printer

1 Answer

Recipient's say there is a black line down the middle of each page


Open the document feeder and look for wite-out on the small glass.

Sep 24, 2008 | Sharp FO 2950M Plain Paper Laser Fax

1 Answer

Hello, I have a little used 18 mth old Sharp FO P610 fax machine. It receives fine but when sending the recipient receives 'black all over' pages. I have tried disconnecting the unit for an hour and...


Try just making a copy and see if you have the black lines on your copy (most fax machines have a basic copy function if it is you have dirty scan glass and on these small machines it is a real hassle to get too and clean Try Canned Air. If no black line on your copy it may be the recipients machine.

Aug 12, 2008 | Sharp Office Equipment & Supplies

1 Answer

Recipient receives a black page


What happens when you make a copy on your machine?

Dec 11, 2007 | Sharp UX 300 Plain Paper Thermal transfer...

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