Question about Microsoft Windows Vista Ultimate Edition

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NERO 8 STARTSMART

Hi i'm having problem with my nero 8 startsmart, i'm using window vista.
When i going to use vision icon, it say nero vision stopworking.
Please help

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Greetings my name is mark and I will be glad to assist you. if you are using version 6.0 or earlier it will not work with Vista you must upgrade to the newer version.
Be mucho blessed,
mark

Posted on Nov 17, 2008

  • Mark Doyle
    Mark Doyle Nov 17, 2008

    sorry I did not realize you said you had version 8. i ran into this with several of my customers. first uninstall the software then when you insert the disk do not let it auto run close every thing down to your main screen and go to start then computers then the drive the disk is in. right click on the drive and run the program as administrator this will solve the problem.

    be mucho blessed,

    Mark

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