Question about HP DeskJet 940c InkJet Printer

2 Answers

Paper eject problem

When I send multiple pages to be printed the first page does not go out all the way and then when the second page starts to print it prints on the bottom of the first page. How do I fix this problem?

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  • Yisrael Broder Dec 20, 2006

    I uninstalled the driver however in trying to install the driver once more I encounterd an error that the driver is 16 bit and the computer is 32 bit. When I tried installing the NT4 driver it didn't work. I did install through plug and play but I don't have any of the soecial features that came with the driver!!!

  • Yisrael Broder Dec 23, 2006

    I got help from HP installed the correct5 drivers and the printer still doesn't push the first sheet all the way out causing the second sheet to get stuck with the end of the first!



2 Answers

This printer has some plastic pushers below the front cover at point where the paper is ejected. If these get broken, the page does not ge pushed far enough to eject properly.

Posted on Apr 14, 2008

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Dissconnect printer from usb port. Go to add/remove programmes and uninstall the printer driver. Insert your printer driver cd rom and re-intall driver and connect printer when prompted. This should work

Posted on Dec 16, 2006

  • andrew pester
    andrew pester Dec 22, 2006

    Make sure you are not allowing the Windows generic driver to install, if you haven't got all the relevent menus in the printer properties, like clean and align heads, then it's the wrong driver.

    If your on NT4 then windows 2000 or maybe XP should work.

    Make sure correct drivers are installed; from here



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Posted on Jan 02, 2017

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Related Questions:

1 Answer

Reading no paper paper tray is full

  1. Check the display for an error message. If the display reads "Clearing paper from printer," the engine has detected a jam and is attempting to eject the jammed pages automatically. These pages will often be blank.
  2. Check the display for "Performing PRINT/STOP TEST" or "Performing SERVICE TEST." Either of these messages indicates that the printer is going through a test procedure that may eject blank pages.
  3. Reduce the amount of paper in the input tray if the printer is feeding multiple blank sheets at a time. The printer will pull extra pages through if the input tray is overfilled.
  4. Replace the paper in the input tray with the correct size if needed. If the 4600 printer detects the paper as an incorrect size for the print job, it may eject the paper without printing anything on it.
  5. Replace the ink cartridges if certain colors are blank on the page. Replace the black cartridge if printing a black text document that is coming out blank. The printer may attempt to print even if the ink level is low or empty, but will unable to print anything on the page, causing it to come out blank.
  6. Remove the sealing tape from newly installed cartridges. The tape covers the print heads and should be removed before installing the cartridges. If the tape is left on, it will prevent ink from getting on the pages as they print.
  7. Press the "Check mark" button on the control panel to enter the printer menu. Run a diagnostic so the printer can attempt to determine the cause of the blank pages printing. Press the up or down arrow to select "Diagnostics." Press the "Check mark" button. Press the "Down" arrow to highlight "PQ Troubleshooting." Press the "Check mark" button. The printer runs a diagnostic and returns to a ready state when done.

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Please adjust paper size in printer properties.

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Lexmark 5400 series printer won't grab paper for printing


Whenever the printer doesn't pulls the paper please pull the pack of papers, browse through the papers with your finger and put them back gently.If it doesn't work it means the wheels that pull the paper are worn and you need to replace them.

For the second problem, this is not a printer problem but a software problem, please specify which software do you use so we can help you, as each software has individual options to print multiple pages. It will also be more logical to post the problem in the specific software area.

Good luck,


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My Hp PRINTER just started printing 1 page on to multiple pages ?

check paper size settings on both your pc and printer manu.

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Printing Problems

What type of print job are you sending to the printer.
This sounds more like a data stream problem than a hardware failure.

What printer language are you sending to the printer.

Can you attach a print to file that fails on your compute for me to analyse?

What model printer are you using? What PC? What operating system.

Also, make sure the feeder rollers on the exit side of the printer are clean and round. As in not pitted or very slick.

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change the paper size in the printer properties for example to a4, or to lettersize.ehat the actual sizeis.or the problem is with paper feeder gears. try cleaning them.

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1 Answer

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dont use LF use FF to forward a form. if you use LF then set the topper form again.

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