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Check if there is a reset, or clear message function. or you may try this one:
1. With the printer turned on, if there is a door for the cartridge, open it. 2. Then, if there is a "Go" button, "Print", "Copy" button, press and hold it for 10 sec. 3. Close the cartridge door or cover. Turn it off then turn it on again.
I have this printed and if you read (carefully) through the manual it tells you it doesn't like single sheets of paper. If ever my paper feeder tray runs below say 3 sheets then this error will crop up so keep it topped up with paper.
The same goes for photo paper too.
Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..
Unplug the power cord and while doing that make sure printer is powered on i mean do not turn off the printer using the power button. When you unplug the power cord than press and hold the power button for 30 seconds. Than release the power button and connect the power cord and then try to print.
It appear from here that the exit sensor may be dirty and you can use canned air and blow it out.
You may also be missing the paper out sensor that is located at the bottom of the printer oposite of the paper tray when you pull it out. When the flag arm has fallin out, it will give a false paper jam error when the last sheet has printed from the tray, not knowing or detecting that the tray is now empty.
Hi there have you tried the door at the back of the machine as there maybe a piece stuck in the fuser unit. If not open the back door and check that there is a small black lever in the middle of the two rollers sticking up as this is the sensor arm that determines that there is a paper jam or not. If this is still there then the paper will be stuck just after the paper cassette within the paper path.
Try to find thge combination of buttons that reset the printer. there are many possiblities due to the modles - but try pressing any 2 and whilst holding them down switch off and then on again.
Also this utility could proce use full.
When it is loaded -right click the task bar icon.