Question about HP LaserJet 3050 All-In-One Printer

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Scanner not set up

When I moved, I seem to have lost the scanner capabilities. How do I go in to fix it? Says "Scan To" is "Not setup on PC" and "scan" button activation just shows "waiting for PC." Thx.

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  • blackcrow Dec 03, 2008

    saying scanner not set up

  • ephdunn Dec 12, 2008

    Thank you. Unfortunately, I can't find my software and HP is not helpful once the warranty expires.

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  • 47 Answers

Have to uninstall and reinstall full software solution. First uninstall using the hp program, then use add/remove program uninstall Image zone, extended capabillities and HP update, restart pc and search for scrubber in Hp software it's in utility folder, ccc, doubleclick it to work. then you are ready to reinstall the fully software.

Posted on Dec 08, 2008

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1 Answer

Need to scan docs from scanner to pc


You have to install scanner and printer software came along with the HP 3030 model.Once setup complete it will try to do self diagnose the scanner connectivity.Then when you press the button on the scanner ,scanner will send the data to pc to activate the scanner software automatically.

Nov 26, 2012 | HP LaserJet 3030 All-In-One Printer

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I have hp laserjet 3330 all in one , can not use for scan- say wait for PC what can I do?


The link between the scanner and the PC has been lost. You need to run the scan setup from the toolbox on the PC again and this will fix the problem.

Apr 05, 2011 | HP LaserJet 3330 All-In-One Printer

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Our computer maintenance company was able to set up our scanner about three months ago. Over the weekend we have lost that capability. We are receiving an error message: Setting how do I fix scanning...


Click this LINKfor the Scan to SMB setup guide which will walk you through the settings. If it had been working then stopped most likely just one setting has changed; the two things I would look at first is the password for the folder you are scanning to and and IP/Host Name of the computer you are scanning to.

Does your Domain require you to change your password on a regular bases? If so then the password set in the copier to access the folder on the computer may have changed and the new password needs to be set in the copier.

Also the person that setup the scanning originally may have set it to scan to the IP address of the computer you are scanning to but if the computer is setup for a dynamic IP address the IP will change from time to time and then the copier will not be able to find the computer you are scanning to. Change the IP that the copier is set to scan to, to the Host Name of the computer you are scanning to and that will no longer be an issue.

The Scan to SMB setup guide goes over these settings.

You can also call Kyocera's free help desk Monday - Friday 9 am - 6 pm EST at: 1-800-255-6482.

Dec 20, 2010 | Kyocera Km-3060 Mfp Copier Copy Machine...

1 Answer

Machine suddenly stopped scanning


Open My Computer and see if there is a scanner device at the end of the list. If there is, try to scan using Windows scanner and camera wizard. (right click on it, Get picture using Scanner wizard)

Remove the drivers from Control Panel, Add remove programs. Disconnect the printer. Restart the computer. Reinstall the drivers from the original CD that came with the printer. When the installation program ask you to connect the printer, do so. If you have lost your CD, try to download the "Full installation package" from the site of the manufacturer.

Aug 01, 2010 | HP OfficeJet J4580 All-In-One Laser...

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How can i hook up the scanner?


Hook the network cable to your scanner nec card on the machines, note that this machine has two nec cards, one for printer and one for scanner.
after that Go to the setting and under setting/Scanner Default create and ip address for the scanner. after you done from that go to the computer browser, type in the ip address, you can choose scan to smb or pc.
Scan to smb needs shard folder but scan to pc needs to run software on your computer on your pc.
Setup the sender list which you need to fill only the ip address of the machine as sender.
Go to destination setup the ip address of the computer you scanning to, the path is the shared folder name, and the user name and password of your computer and you good to go.

To make it easy for you, Provide me your email and i will attach the scanning manual to help you setup it correctly and you can always get back to me in any question.

Best Regards
Kyocer/copystar Expert

Jul 13, 2010 | Kyocera Copystar 221 Black and White...

1 Answer

I receive a cannot connect to pc when I press the button to scan. What is causing this error?


Hi


Sounds like your scanner is not longer connected to your PC- have you checked that the scanner is plugged into the PC. They can move an get dislogged

also check that the PC is still registering the scanner by

  1. Close all applications.
  2. Open the all-in-one product Toolbox, an icon on the desktop, or in the program group for the product.
  3. Select the Services tab.
  4. Select Test Product Communication.
  5. When complete, and the test passes, open the application you want to scan into, and select the Scan option to verify the fix. For a list of the applications that support this feature, see the document "HP ScanPicture Utility Overview and List of Supported Applications."
  6. If this does not work, uninstall and reinstall the software. Consult the User's Guide for assistance.
When communication is lost to the product (for example, the power was turned off and on), some features are lost. Running the communication test re-establishes communication between the computer and the product. Regards Liz
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Feb 22, 2010 | HP OfficeJet r80 InkJet Printer

1 Answer

SCANNING ISSUE


You need to install the complete software from HP Website or use the link belows:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=1140783&prodNameId=1140778&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=ma-38114-4

After downloading and installing the complete software you need to set-up scanner.
Using steps and i m sure your issue will be resolved.

To program the Scan To button:
Select Start/Programs or All Programs (Windows XP)/HP/HP Laserjet 3050, 3052, 3055, 3390, 3392/Scan
Click the Setup to open the Scan To Setup Wizard.
Select the Change the destinations that show up on the all-in-one control panel when I press the <Scan To> button and then click Next .
Check the Allow me to scan by pressing the Scan To button on the all-in-one check box.
Choose the destination by moving them from the PC window (the left window) to the All-in-one window (the right window).
NOTE: The All-in-one window might contain items set up by other computers that are connected to the all-in-one. You cannot make changes to these items.
Click Update .
To Create a destinations:
Follow steps 1-2 from the above steps.
Select Create a new destination with settings that I will specify and then select Next .
Select the Save it to my computer and then press Next .
Select the scan preferences and then select Next .
Select the scan destination folder and file format type and then select Next .
NOTE: If you wish to use a custom folder for your scan destination, you will need to create the folder prior to this setup wizard in order to browse to it.
Select the quality level you would like the file to be saved as.
Name the new destination on the computer, check the Send this new destination to the all-in-one check box, and enter a name for the display on the all-in-one. Then select Next .
Confirmation allows you to verify your settings. Select Save .
Once the new destination has been saved, the new destination will be configured as one of the Scan To destinations on the printer.

Jun 28, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

My Visioneer 8650 flatbed scanner with auto document feed gives a message when I try to scan a document, telling me to move the switch on the bottom from the "locked" to "unlocked" position. The lock is...


Actually a very common problem. Try the following:
1. Power down then re-power up the scanner.
2. Try slightly moving scanner. Sometimes a small change works to fix.
3. Change one of your scan setting to flatbed scan (not adf). Do a test scan under this setting. This will usually kick start scanner unit to unlock.
4. Last resort, by does also work...give it a medium slap on the side, sometimes unjams the scanner light.
5. Super last resort, power down over night, it almost always works the next day. (could be that lock up is heat related to scan lamp, dont know but just a guess).
Excellent scanner, so worth the effort to try these fixes.

May 22, 2009 | Printers & Copiers

1 Answer

Scanner


to be able to scan to pc you have to have the scan file utility set up on the pc

the scan file utility is on the CD that came with the copier.
you can Google the file if need be

when you have loaded the file you will need to go to 
start, all programs,kyocera (scanner file utility and open it

once in configuration you will need to do the following

select setup
on the top you will see a box, type in 001
file destination, you should hit the box next to this and select kyocera/scan file

press ok and you are done

Next
get the ip address of the scanner, you will find this in scanner default when you have pressed thecounter/system menu button

get back into normal copy mode 

on your web browser type the scanner ip into the address bar and you will get into the scanner command center

press the start icon bottom left of your desktop, go to run and type in cmd

once in dos mode type in ipconfig, this will give tou the destination address for your scans

now back to the command center, select sender info (left side menu) and type in kyocera after selecting 001 (blue numbers) and submit

then go to destination setup (scan to pc) and under 001 (blue) enter the relavent info, the address will be your pc's ip address.

say no to all password requests

and submit

very important now is to close the browser as you cannot scan when the command center is open

please take the time to rate this fix

Mar 27, 2009 | Kyocera Printers & Copiers

1 Answer

Scanner


is your scanner, by chance plugged into a power strip?


Aug 13, 2008 | HP Photosmart 3310 Printer

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