Question about GE GSS25JFM Side by Side Refrigerator

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No water at door

I have done the trouble shooting to a frozen line in the door near the outlet. Not sure where the heater is, or how to replace it. If I could find a electrical drawing I could determine if the heater was open. Thanks, Art

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  • Art Grabb Dec 03, 2006

    Many thanks, I will check into the law suite issue.

  • Art Grabb Dec 03, 2006

    Just checked on law suite, looks like I am a few month late. I guess I will just have to live with it.

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Art, did you check to see if your model was in this class action suite against GE regarding this problem? I know there has been many calls out there where GE sent new retro-fitted doors to correct this very problem. To answer the question about the dispenser heater; this heater is designed only removes moisture from the recess in high humidity conditions. You can get at it by removing the door liner. There is about 40 mounting screws and the cornes have double sided tape. After removing the liner, remove the styrofoam dispenser cover. There's the heater. I don't believe that this is your problem, I think the suite had to do with poor insulation in the freezer door..Catriver..post back.

Posted on Dec 03, 2006

  • Ron Marek
    Ron Marek Dec 03, 2006

    Art, call GE service and inquire about it. If you put up enough fuss, they may just cover it...hope it works out..Catriver

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