a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Sound like the LCD screen's inverter is causing an short/overload and the power adapter is shutting down (thermal cutout). Remove the LCD screen and connect an external monitor, power up the external monitor first and the boot up the laptop. The video should automatically on the external monitor. If the display on the external monitor is OK then the fault could be the inverter which is located at the bottom of the LCD screen between the hinges. LCD screens and Inverters for your laptop maybe available from this WEB site.www.lcdparts.net
try to test it on other computer or laptop... if the unit are still exist maybe your problem would be the external drive..there are no switch button on it, because most of the switches are located on the adapter, the only testing you could do is to test it to other unit..If the external drive are ok once after you test from other PC's, then might as well check your USB port by plugging-in to other port...or try to use other power supply on your computer, co'z sometimes the supply can no longer supplied any voltage coming from your external drive once it plug-in..
Does the drive have its own power supply or does it get power from the laptop? If it gets power from the laptop, does it have a plug for an external supply? If it does, try plugging in an external power supply. Sometime the laptops can not supply enough power.
If the drive is working at all, you should feel some vibration and hear the drive spin up. Can you tell if the drive is spinning up?
Have u tried replacing or trying a different power supply? Sometimes when a power supply is going bad will not put out the right voltage for the internal switch to kick up the brighter setting. Therefore it still thinks its on battery mode. Test the voltage from the supply and compare it to the recommended voltage gateway suggest for that laptop.
remove the battery and remove the power adaptor ... press and hold the power button in the ON position and count to 20.
attach the AC adaptor only and press the power button ...this should fix the issue ... then re connect the battery.
if this does not work then add a external monitor .. if it lights up then hit the
Fn + F5 keys
Fn + This hot key cycles through the power-on
display mode options.
The display mode options are:
Built-in display panel only, Built-in display panel and
external monitor simultaneously, External monitor only.
Fn + This hot key cycles through the power-on display options.
The display modes are:
❖ Built-in display panel only
❖ Built-in display panel and external
❖ External monitor only
❖ Built-in display panel and external
video device simultaneously
❖ External video device only
The adapter does not have a switch. When you plug in the adapter into the laptop a LED lights up to indicate that it is connected to the mains supply and is charging.
When you boot up the laptop with the adapter connected and check the power setting from the Control Panel and if it indicates it is on battery power, then either the adapter is faulty or the connector is not making proper electrical contact. Wriggle the connector plug to see if the charge light comes on, if it does then the loose connector needs repairing.
Replace the adapter if it is faulty.
The power circuits in the external hard drive enclosure may have burnt out or the fuse may have blown. Its unlikely your hard-disk is itself damaged. You may remove the actual hard-disk from the enclosure and put it in another and access the data. All the best!
Is the drive running when connecto to power ans PC? Try it on another PC. Check the power supply if it is operated from an external power supply. It it is self powered via the USB then this is a possible problem- the PC power supply cannot cope - Removing other USB devices may help here