My PSS110 can not find the tracks that have been loaded on to it.
I have used two other PSS110 for a few years and bought a third for a friend. I loaded two songs on it through my PC (XP, media player 10). If I look through Explorer I see the songs on the system, but when I go to play them through the PSS110 it shows no tracks on the system.
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Have you checked the reset button at the back - I have had to reset my unit more than once. Battery is probably OK. You can send unit back to Philips to have new battery installed - but I would bet your battery is OK.
Tracks must be transferred using the Musicmatch Jukebox software supplied with the player. You cannot drag & drop from Windows, even though the player shows up as a removable drive. Musicmatch transfers the tracks, and alkso updates the file list on the player. If the tracks aren't on the file list, the player will ignore them.
Also, you need to have Windows XP and Windows Media Player 10, as Musicmatch uses drivers from version 10.
If you have Windows Media Player 11 installed, you will need to uninstall it to roll back to version 10.
If Musicmatch still doesn't transfer correctly, click on options / tools, and make sure that the device is recognised as "GoGear" , and not "Removable drive"
hello, i found the original cd that came with the mp3 player, uninstalled musicmatch and pss device manager, disconnected from the internet and reinstalled everything on the disc. i then reformatted the device and had to go into settings on the portable device option in musicmatch and selected pss 110 rather than flash. the device works now although i had to select the 'add' from portable device rather than sending to it from musicmatch jukebox. hopen it works for you. you may have to keep selecting the pss option as it seemed to re-set itself as a flash device a few times. john
Please refer to this quick start guide...
...or if you need extensive details download this userguide
Also, for more details on this device, refer to the support page mentioned below
Those are pretty easy to follow instructions. Just do the right steps.