Question about Computers & Internet

2 Answers

I have a virus and stmanteec antivirus notification keeps popping up on my screen: What can I do??? Help Scan type: Auto-Protect Scan Event: Threat Found! Threat: Trojan.Zlob File: C:\WINDOWS\system32\813686\813686.dll Location: C:\WINDOWS\system32\813686 Computer: LAURA User: Administrator Action taken: Clean failed : Quarantine failed : Access denied Date found: 17 November 2008 14:43:10

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 749 Answers

If you have a virus you can not delete or if your system will not boot up correctly and you suspect a virus is the problem, a recommended solution is to start your computer in safe mode and run a virus scan. By running your computer in safe mode, non-essential processes do not start and non-core components are disabled. In other words, only the minimum necessary programs will load. Tough to remove viruses, spyware and other malware usually have no chance to run and disrupt your system and can more easily be removed.
**To run a virus scan in safe mode, you must have active anti virus software installed on your computer.
To run a virus scan in safe mode, follow these steps:

  1. If your computer is on, shut it down
  2. Power on your computer
  3. Immediately after you power on your computer, repeatedly press the [F8] key (about once per second)
  4. In the Windows Advanced Options Menu screen, use the arrows to select Safe Mode and presss [Enter]
  5. Select your current operating system and press [Enter]
  6. Select the user you would like to login under (if applicable)
  7. When your system finishes booting, click the Start button on your task bar
  8. Move your cursor over All Programs and navigate to your anti virus program
  9. Click on your antiv virus program to run it and follow the anti virus program’s normal steps to run a virus scan
  10. After the virus scan is complete, Delete all detected viruses
  11. Close out of your anti virus software
  12. Restart your computer (it should start in normal mode)

Posted on Nov 17, 2008

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 63 Answers

First of all update your antivirus then scan your computer or try to scan your computer with malware byte,and if it does not work try scan your computer with superantispyware and last do scan with smithfraudfix to fix your issue but remember create restore point before scanning your computer and should be updated the software.

Posted on Apr 20, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to un protect my kingston datatrevelar


hello iam vishal,
i will tell you how to protect your pendrive
1)you should keep it in a dry area
2)you should scan it regularly whether the virus or malaware not been encountered
3)always scan and fix its errors by going in its properties
4)always scan a file or forder(with a antivirus )which you need to copy

Apr 01, 2011 | Computers & Internet

Tip

Features of McAfee Antivirus


<p>McAfee anti-virus features include anti-virus, anti-spyware tools, firewall software to protect your pc from all type of viruses and threats over the network. McAfee bundles a lot of features into its antivirus. Besides the classical protection features found in most antivirus products, McAfee also integrates a Silent Full Screen feature, which stops all antivirus notifications from being displayed while full screen applications are running, so it won't interfere with your work. The Secure File Shredder feature is another useful feature, which will allow you to permanently and totally delete confidential files, without leaving any traces of them and eliminating all recovery possibilities. It is also optimized for laptops, by integrating a battery-saving mode that will leave intensive scans that require more power and resources for later, when your laptop is plugged into an electricity source.<br /> <p> <br> <p>Some other features are "on access file scanner" - you can access the files while scanning them, "inbound and outbound firewall protection" - to monitor your incoming and outgoing traffic over the network, it can block any suspicious connection that can harm your computer, " spyware protection" - to detect and remove spywares in order to protect your pc and your personal data from hackers, " daily definition update "- this will help your protection software to have the most recent updated virus database, so that it can prevent newly added malicious codes spreading in your pc. Some other features are " McAfee X-Ray rootkit detection " this feature will detect rootkits and remove them, "McAfee Site Advisor " - displays a safety rating for websites based on tests for evidence of spam, malware and phishing, and " McAfee System Guards" - monitors a computer for activity that may be caused by virus infection or hacker activity.

on Mar 21, 2011 | Computers & Internet

Tip

Rogue Virus Alert


There is a string of "viruses" out right now that will completely take over your computer. These make it hard to even restore your computer, as they block just about everything that they can. There are ways to avoid these and most people don't know that they aren't safe which is the main reason for the wide spread rogue. They look just like a legitimate antivirus or scan tool, however they are a virus of sorts in themselves. They will pop up on your screen and tell you that your computer has viruses on it and you need to download and run their scan, and although it is not something you need to download to have your computer infected, DO NOT do this.. it will ask for your cc # and the hackers behind the rogue will now have access to your cc info. There are many different types but they are all basically the same, or similar looking. Even though you have an antivirus program already installed, such as Norton or Mcafee, this does mean that you are exempt from this hoax. Tips for keeping your computer in good health and your personal info safe... keep your antivirus definitions up to date, run a complete scan on a regular basis, do not open any suspisious emails, do not enter any financial info into any pop up window. In addition to the above, depending on what antivirus you are using, don't trust any other "removal tool" Norton and Mcafee will always have their logo on their popups and in rare instances that they do pop up, it will not be in an overwhelming manner. Go to www.download.com and search for antimalware malwarebytes. Download and install this, run the full system scan, do this on a regular basis and you should be ok. Just avoid anything that is suspicious. If by chance you run into this pop up removal tool, disconnect your internet connection leave the window up and run a system scan with both Norton and the antimalware that you downloaded. Between the 2 of these it should be caught before it is too deeply integrated into your system. Also, always make sure that you have your most important files backed up, just in case a restore is necessary. I hope this helped out and raised some awareness about these rogue viruses that are running rampant lately! Be careful!
Here's a few screen shots of what to look out for
www.computersolutionsbylori.net
lori@computersolutionsbylori.net

f6d12c7.jpgd173900.gif7b93288.jpg

on Oct 12, 2010 | Computers & Internet

2 Answers

How do I remove a trojen virus


Require to install an Antivirus application on your Computer (ex: McAfee, symantic, etc) and next update it from website for latest version.

Once it updated, Open antivirus console(Wizard) - Select On-Demand Scan option - select All Drives and files you required....

It will take few minutes.. (it lists virus detected - if it not critical file). In Action you can select apropriate action (Delete or protect it from infecting other files). Also you can select auto action for the same.

If you require more help let me know...

Mar 19, 2010 | Dell Inspiron 530 PC Desktop

1 Answer

System has a virus mbr invected by bloodhpund.mbr how do I delete this. I purchased Norton 2010 but it won't remopve the problem says it needs to be installed but can't get into system to install.


You're Acer probably has Rescue and Recovery™ installed. Rescue and Recovery is a suite of self-recovery tools to help you diagnose, get help, and recover your system.

When you set the Bloodhound heuristics in Norton AntiVirus to it's highest setting you probably ran a virus scan and saw a Norton AntiVirus alert that states that it's detected a potential threat, Bloodhound.MBR. But this is probably not a virus but the recovery software on your laptop.

Solution:

If you have IBM Rescue and Recovery and Norton AntiVirus Bloodhound heuristics are configured to the highest setting, Norton AntiVirus may alert you with a Bloodhound.MBR detection when you run a virus scan. To avoid this, configure your Bloodhound heuristics to the default setting.

To reset Bloodhound to the default setting
  1. Start Norton AntiVirus.
    If Norton AntiVirus was installed as part of Norton Internet Security or Norton SystemWorks, then start one of those programs.
  2. Click Options.
    If you see a submenu, then click Norton AntiVirus.
  3. Click Auto-Protect.
  4. Click Bloodhound.
  5. Click Default level of protection (recommended).
  6. Click OK
  7. Repeat steps 3-6 for Manual Scan.
    In step 3, substitute Manual Scan for Auto-Protect.
  8. Exit Norton AntiVirus.

Mar 11, 2010 | Acer Aspire 3610 Notebook

2 Answers

I CANNOT REMOVE WIN32/SALITY.V VIRUS CAN U HELP ME PLEASE


Hi, I presume yo do have an antivirus installed.
So to remove this type of Trojan/worm you need to:
  1. Disable System Restore (Windows Me/XP).
  2. Update the virus definitions.
  3. Run a full system scan.
If you can't get the antivirus to detect it, 1st start you PC in "Safe mode" and run the antivirus full-scan from there.
To start the PC in "safe mode", when teh PC is booting (before the windows loading screen, press F8 to gte the menu to select "safe mode")

If you don;t have antivirus, download AVG free antivirus or visit Microsoft's OneCare site for a freescan & celan.. Do not install an antivirus based on ANY pop-up message you see on teh web.
Cheers,
Ed

Oct 28, 2009 | Computers & Internet

2 Answers

I install symantec antivirus but its disable auto protect in tray show icon red round


You got a virus that designed to disable Norton. Do yourself a favour, uninstall Norton. Here a link to an excellent free piece of software for home users. Download it, install it, update it, schedule a boot-time scan, you wil be amazed by just how much it finds & it wont slow your system by being too labour intensive like symantec. http://www.avast.com/

Oct 02, 2009 | Symantec AntiVirus 10.0 with Groupware...

1 Answer

How i can protect my pc from virus.pls help me


To protect your computer system from viruses, you should install an updated anti virus. I recommend you to use full version of avast antivirus or AVG 8. Scan your computer and when viruses are detected, delete those infected files and viruses found from the virus vault. Also manually update it. Don't forget to install only one antivirus on your system. Installing more than one antivirus may clash down your system.

Jan 26, 2009 | Computers & Internet

1 Answer

How to enable auto Protect in Symantic anivirus 2006


want to turn on Auto-Protect permanently
1 Start Norton AntiVirus. If Norton AntiVirus is part of Norton SystemWorks or Norton Internet Security, then start that program. 2 Click Options. 3 In the left pane, click Auto-Protect. 4 In the right pane, check Enable Auto-Protect and Start Auto-Protect when Windows starts up (recommended). 5 Under "Select the duration," select Permanently from the drop-down menu. 6 Click OK. 7 Exit Norton AntiVirus. 8 Restart the computer.


Dec 30, 2008 | Symantec AntiVirus 10.0 with Groupware...

3 Answers

My computer is infected with viruses


actually the notification that you're seeing is a virus itself you'll need a fresh install of os

Dec 24, 2008 | Dell Dimension 3000 PC Desktop

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

168 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...