My HP PSC 1610 ALL-in One Printer,Scanner,Copier does not scan any more. It says"no scan option.I reset, then tried to get serial nr. and service ID. got to Information Menu"RL2063" Nothing else worked. I am a senior, pleasehelp.

browse through your printer installation cd and go to setup folder, then to destinations folder, and then right-click on the destinations.msi (microsoft installer package) and then click on repair. hope that helps

or

have you tried uninstalling and reinstalling the software?

hope that helps. ciao.

Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English).



If you need more help come back.Post / thumbs / testimonial are welcome!

Yes, the scanner program is telling you the next step and that is to uninstall the software and the device and to reinstall it by using the installation CD.

open the scanner in preview and select all the picture you want to scan by stretching the frame around the picture then scan.

My HP Psc 1610 all in one can print & copy but can't scan. I already installed the driver for Windows 7

INSTALL HP CD 
PL CHECK MEM MIN 256 WIN XP RECOMMEDNDED

You are welcome.FIx Ya? 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=390315&

here u can find driver...

You should be able to find a white sticker on the bottom of the printer. The serial number will be there as well. If you have the PCS 1610 than follow the uninstall instructions given by Hp at this link:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00265838&cc=us&lc=en&dlc=en&product=390315&dlc=en&lang=en
Than go to the link below and download & install the 1610 software: HP Full Feature software/driver: No Network Support &
HP Image Zone/Photo and Imaging Unexpected Internal Error and Communications Failure Patch
That should fix your troubles. Look at the fixes while at Hp and if you feel you need other upgrades now would be a good time to download.

plaez contact where you perchase the printer must CD is along with printer