Question about Dell Latitude D600 Notebook

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Disk drive not detected

Frequently (not always) when I power up my external HD or plug in a usb memory stick, windows explorer fails to detect it. If I restart the computer with the HD already turned on or USB stick plugged in, then explorer will see it. On occasions when it does detect the drive without a reboot it still takes a long time - 30 seconds or more. I am using XP with SP3. I have two external HD's and two USB memory sticks all of different brands and it happens with all of them.

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  • Anonymous Nov 18, 2008

    The disk does not show up in the disk management area of the administrative tools.

  • Anonymous Nov 18, 2008

    I tried your suggestion but the disk does not show up in the list in the disk management pane.

  • rlc001 Nov 21, 2008

    The problem is very intermittent - that is, everthing is ok for a few days then it starts again. Right now it is working OK. I did check for a BIOS update but there dosen't seem to be a newer version than the one I have. Not sure how to "scan for virus in safe mode". One other related issue is that when I plug in a drive i (almost?) always get a message saying that the device would run faster on a high speed usb 2.0 port.

  • shopzy Feb 13, 2009

    i am have problems with the 3d Rage Pro Agp, and the Video Controller it siad with VGA compatibility....and also the PCMCIA controller please help me out from this promblems......when ever i put a flash drive it recognises it but i would not see it in the my Computer...Please help

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Posted on Jul 23, 2010

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When the drive is not recognized, try going to start->control panel->administrative tools->computer management->disk management and see if the drive is recognized by it, if so try assigning a drive letter then exploring it

Posted on Nov 17, 2008

  • mcraze123 Nov 18, 2008

    You might have motherboard problems. Check if wiggling the cables fixes the problem, and change the ports your plugging it into. Try updating the bios from support.dell.com. Try scanning for viruses in safemode. If none of that works, your usb controller might be going bad.

  • mcraze123 Nov 21, 2008

    you should try getting a usb 2.0 card, they're cheap, you could get one off ebay for next to nothing. get a pci card if your using a desktop, or a pcmcia usb card for a laptop. this will bypass your usb controller as well so it should solve the problem.

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The device is simply plugged into a USB port on your computer as you would connect a flash drive.


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If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.


Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).

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Ensure that the data cable is working properly.


Try another USB cable if you have one available.

Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


Plug the USB cable into another USB port and check to see if the device is detected.

If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.


Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."


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The external hard drive may have been detected but the device is not working properly.

If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.


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