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Printer is not recognizing the new custom paper size

I created a custom paper size for a project in Print Shop 23 but the custom paper I created is not in the options for printing paper selection under my printer / HP PSC 1310 series

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  • bstippi Nov 17, 2008

    I created a custom paper size for card stock pre-cut paper, in the Print Shop 23. It was added to my choice of paper options in print shop but, my printer does not have the same or similar paper source options to print the project on my HP PSC 1310 printer. How can I print this project on my 5x7 card stock.

  • Romyd Jan 21, 2009

    I have added a new paper size in printers and faxes setting. But it is not showing the same paper size in page setup option. How will it show ?

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You also have to create a form the same size in "server properties".

Click on "printers and faxes"
Click on "file" top left of screen, choose "server properties"
Click on "create new form"
type in width and height of paper

(my HP printer will not recognize any paper less than 5' in height and less than 3" in width)

If your create a form less than 5" in height ' and/or less than 3" in width - chances are that's why your printer won't recognize new form. Height HAS to be at least 5" and width HAS to be at least 3"

type in name of new form
save form and close

It should now be in your printer paper options.

Posted on Mar 25, 2009

  • jlfkit Mar 25, 2009

    I should also say that you really have to create two forms. One using print shop pro using custom paper wizard and the other in the server properties - both being the same size. This ought to solve your problem

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Please teach me how to use my HPF4185 to print envelopes. Thanks.


Hi

Use the product software, also known as the printer driver, to change the print settings for your envelope size and type. Then, use the Envelopes and Labels tool in Microsoft Word to select your envelope size.

Step one: Adjust the print settings

-In Microsoft Word, click File , and then click Print .
-Make sure that your product is in the Name drop-down list box, and then click Properties .
-Click the Features tab, or the Paper/Quality tab.
-Select an envelope size from the Size drop-down list.
-If the required paper size is not in the drop-down list, follow these steps to create a custom paper size.
-Select Custom from the drop-down list.
-In the Custom Paper Size dialog box, type a name for the new custom size.
-In the Width and Height boxes, type the dimensions.
-Select the unit of measurement, and then click Save .
-Click OK to close the Custom Paper Size dialog box, and then click OK again to close the Properties dialog box.
NOTE: You must exit the Properties dialog box to apply your changes.
Open the Properties dialog box again, and select the new custom size from the Size drop-down list.
-Select the paper type.
-In the Paper Type or Type is drop down list, click More .
-Click the desired paper type, and then click OK .
-Select the paper source from the Paper Source drop-down list.
-Change any other settings, and then click OK to close the Properties dialog box.

Step two: Set the correct envelope size

-Set the correct envelope size in the Envelopes and Labels dialog box before printing envelopes.
-In Microsoft Word, click Tools , click Letters and Mailings , and then click Envelopes and Labels .
-In the Envelopes and Labels dialog box, click the Envelopes tab.
-Click Options .
-From the Envelope size drop-down list, select the required paper size. If you created a custom paper size, select the new custom paper size from the drop-down list.
-Click OK , and then click Close to close the Envelopes and Labels dialog box.
-Click File , and then click Print to print the envelope.
NOTE: When you finish printing the envelopes, return the paper size and the paper type settings to the defaults.

Regards
Riztech

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1 Answer

HOW I CAN INCREASE CUSTOM SIZE GREATER THAN 14.1


Go to Printer Properties
select Printer Preferences, at the bottom part show custom paper size. select this field then a new window will apper, create a name and adjust the paper width and height below it to the size you desire then click ok. You will find the created paper size in the paper size and output size box each time you are going to print.

Jun 29, 2010 | Canon LASER SHOT LBP-2900 Printer

1 Answer

Hello, I have an invitation that is 4in wide x 9 inches in height. I want to print something on it, but not sure how to get my printer to recognize that I am using custom size paper. It keeps printing on...


In addition to the wide variety of standard paper sizes available for this printer, you can use custom size paper in the Tray 1 (MPT).
The size range for custom size media is as follows:
    Minimum allowable page size:
    89 x 140 mm (3.5 x 5.5 in.)
    Maximum allowable page size:
    216 x 356 mm (8.5 x 14 in.)
  1. Open Tray 1 (MPT).
  2. Insert the custom size paper and adjust the guides to match the size of the paper. Place the side to be printed facedown with the top of the page entering the printer first.
  3. When the front panel prompts you to confirm the type and size of paper:
    1. Scroll to Change by pressing the Down Arrow key and press the OK key.
    2. Scroll to the correct paper type and press the OK key to save your selection.
    3. For the paper size, scroll to Custom and press the OK key.
    4. Select Set Custom Width (W) by pressing the OK key.
    5. Press the Down Arrow or Up Arrow key to scroll to the desired value for X and then press the OK key.
    6. Scroll to Set Custom Height (H) and press the OK key.
    7. Press the Down Arrow or Up Arrow key to scroll to the desired value for Y and then press the OK key.
  4. Select the custom size in the printer driver.
  5. Windows 95 / Windows 98 / Windows Me PostScript driver: On the Setup tab:
    • After you select the Multi-Purpose Tray and the tray displays Custom to indicate that it has custom size paper, enter the dimensions of the custom size paper in the Width and Height boxes.
    • If you select Automatic for the paper source and select Custom Size for the paper size, enter the width and height values of the desired custom size paper in the Width and Height boxes. The values for width and height are initially 0. If you previously entered information in the boxes, the values are automatically entered.
    Windows NT / Windows 2000 / Windows XP PostScript driver: On the Paper/Quality tab:
    • If you select Choose Specific Tray, select the Multi-Purpose Tray.
    • If you select Automatic, you can select your custom size from the Paper Size drop-down list.
    • Click My Custom Sizes and highlight the custom size in the Current Selection list. The Name, Width, and Height boxes display the details about the highlighted custom size and the sample image changes to represent a scaled version of the custom size.
    • To create a new custom size:
      1. Click New.
      2. Enter the new name in the Name box.
      3. Enter the dimensions in the Width and Height boxes. The sample image changes to represent a scaled version of the new custom size.
      4. Click Save to add the new size to the list. Click Cancel to exit without saving the new custom size.
      5. To exit, click Close.
    • The My Custom Sizes box lists existing custom sizes that are supported by the current printer. Since these custom sizes are saved in your computer's operating system, they are available for you to select in your applications.
    • If you create a custom size in certain applications, the driver lists the custom size automatically.
    MacOS 8 / MacOS 9 driver:
    • In the Page Setup dialog box, click on Page Attributes, and select Custom Page Sizes. Then press New to enter a new custom page size. A dialog box appears where you can enter the width and height, margins, and name of the custom page size.

Jan 19, 2010 | Xerox Phaser 6250 Laser Printer

1 Answer

Officejet 7210 puts odd sized print jobs on hold


check to see if there is a custom size option on the page setup on the print job. that might work.

Jul 31, 2009 | HP LaserJet 2840 Printer

1 Answer

Mismatch paper size error


Click on Print, then Properties, then features.
About half way down there is a drop down box under sizing options.
Click on custom
Create a name, and put your width and height in.
Click Save and then OK
Completely X out of the print options.
Then Click
File, print
on the bottom of that screen there should be a scale to paper size drop down box. Scroll to the bottom and your saved name and dimensions should be there.

You will have to setup each individual sized template ones and then just scale to fit each time. Hope this helps

Mar 26, 2009 | HP Photosmart C4480 All-In-One InkJet...

1 Answer

How to print on custom paper


Worked it out in the end -

1. In XP classic view, Right-click on Start, Settings, Printers & Faxes
2. In the Printers & Faxes window, click on File, Server Properties
3. With the Forms tab selected, check the Create a New Form box
4. Enter a name for the new form in the Form name: field
5. Enter values for the paper size and margins
6. Click the Save Form button

That's it - the new custom paper size should now appear in your print dialogs. hth.

Sep 23, 2008 | HP LaserJet 2550L Printer

1 Answer

I have a Stylus photo printer R1900


There are two different ways to create a custom page size within the Epson printer driver on Windows 2000 or XP. The method you need to use will vary depending on what type of driver is installed.
CREATING A CUSTOM PAPER SIZE IN SERVER PROPERTIES
This method will create a new page size accessible by all printer drivers installed in Windows.
1. Open the PRINTERS (2000) or PRINTERS and FAXES (XP) window.
2. Click on FILE, then select SERVER PROPERTIES.
3. On the FORMS tab, place a check beside CREATE A NEW FORM.
4. Input a new name for the paper size. Enter the desired height and width, following the existing format (#.##in).
5. Click SAVE or SAVE FORM to add the new form size to the list, then close SERVER PROPERTIES.
6. Right click on the printer name and left click PRINTING PREFERENCES.
7. Look for PAPER SIZE. (Depending on the driver in use, this will be found on the MAIN tab, the PAPER tab, or under the ADVANCED button). Select your custom paper size from the list.
8. Click APPLY to save this setting, or OK in Windows XP.
NOTE: If your new custom size is not available on the list of preset paper sizes, it indicates that the new size is either too large or too small for the driver in use.
CREATING A CUSTOM PAPER SIZE WITHIN THE EPSON DRIVER
This method will create a custom size within the Epson printer driver only.
1. Open the PRINTERS (2000) or PRINTERS AND FAXES (XP) window.
2. Right click your Epson printer name and left click PRINTING PREFERENCES.
3. On the MAIN or PAPER tab, select USER DEFINED from the PAPER SIZE drop down box.
4. Enter the new custom size and give it a name. Click SAVE to save the new size and OK to return to MAIN.
5. Click APPLY to save the changes (OK in Windows XP).
NOTE: this method is not available when using printer drivers resident within Windows itself. If your printer driver name ends in "ESC/P2" you will need to use the first method to add the new size in SERVER PROPERTIES.

Aug 05, 2008 | Epson Stylus Photo 2100 InkJet Printer

1 Answer

How to change paper size on axerox phaser 8500


From a Windows Operating System:
  1. From the computer, open the document to be printed within an application program.
  2. Click on [File] on the toolbar, and then click [Print]. The Print window will be displayed.
  3. Click on the [Properties] button, or the [Printing Preferences] button. The Properties or Printing Preferences window will be displayed.
  4. Click on the [Paper / Quality] tab.

    NOTE: Most applications will automatically provide the page size information to the driver. If not, steps 8 - 10 describe how to create a custom page size.

  5. Select the required paper size from the Document Size pull down menu, if available.
  6. If the required custom paper size is not available click on the [My Customer Sizes…] button.
  7. To create a new custom paper size setting click on the [New] button.
  8. In the Name field enter the name to be given to the custom paper size. For example 127 mm x 394 mm (5 in. x 10 in.)
  9. In the Width field enter the width of the custom paper size.

    NOTE: The width should always be the short edge of the paper. For example, if the custom size is 127 mm by 394 mm (5 inches by 10 inches), the width must be set to 127 mm (5 inches) regardless of the orientation of the document or the feed method on the printer.

  10. In the Height field enter the height of the custom paper size.

    NOTE: The height should always be the long edge of the paper. For example, if the custom size is 127 mm by 394 mm (5 inches by 10 inches), the height must be set to 394 mm (10 inches) regardless of the orientation of the document or the feed method on the printer.

  11. Click on [Save]
  12. Click on [Close].
  13. Select the required paper size from the Document Size pull down menu.
  14. Click on [OK] twice to print
From a Mac OSx:
  1. Click on [File] on the application toolbar, and then click on [Page Setup]. The Page Setup window will be displayed.
  2. From the Printer Description pull-down menu, select the correct PPD file for your printer.
  3. Select the custom paper size for your document from the Paper Size pull-down menu.
  4. If the required custom paper size is not available click on the [Manage Custom Sizes…]. The Custom Page Sizes window will be displayed
  5. To create a new custom paper size setting click on the [+] button.
  6. Double click on [Untitled] and enter the name to be given to the custom paper size.
  7. At the Page Size field enter the width and height of the custom paper size.
  8. Click on [OK] twice.
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Apr 22, 2008 | Printers & Copiers

1 Answer

Printing on 4x8 cards


There are two different ways to create a custom page size within the Epson printer driver on Windows 2000 or XP. The method you need to use will vary depending on what type of driver is installed.
CREATING A CUSTOM PAPER SIZE IN SERVER PROPERTIES
This method will create a new page size accessible by all printer drivers installed in Windows.
1. Open the PRINTERS (2000) or PRINTERS and FAXES (XP) window.
2. Click on FILE, then select SERVER PROPERTIES.
3. On the FORMS tab, place a check beside CREATE A NEW FORM.
4. Input a new name for the paper size. Enter the desired height and width, following the existing format (#.##in).
5. Click SAVE or SAVE FORM to add the new form size to the list, then close SERVER PROPERTIES.
6. Right click on the printer name and left click PRINTING PREFERENCES.
7. Look for PAPER SIZE. (Depending on the driver in use, this will be found on the MAIN tab, the PAPER tab, or under the ADVANCED button). Select your custom paper size from the list.
8. Click APPLY to save this setting, or OK in Windows XP.
NOTE: If your new custom size is not available on the list of preset paper sizes, it indicates that the new size is either too large or too small for the driver in use.
CREATING A CUSTOM PAPER SIZE WITHIN THE EPSON DRIVER
This method will create a custom size within the Epson printer driver only.
1. Open the PRINTERS (2000) or PRINTERS AND FAXES (XP) window.
2. Right click your Epson printer name and left click PRINTING PREFERENCES.
3. On the MAIN or PAPER tab, select USER DEFINED from the PAPER SIZE drop down box.
4. Enter the new custom size and give it a name. Click SAVE to save the new size and OK to return to MAIN.
5. Click APPLY to save the changes (OK in Windows XP).

Oct 12, 2007 | Epson Stylus RX580 InkJet Photo Printer

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