Question about Apple iMac G5 Desktop

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Incomplete importing in iTunes 8.0.1

Help! Iam not sure if my problem lies with my iMac G5 (OS 10.4.11) or iTunes. I importaudiobooks that I have checked out from the library. Granted these CDs areoften not in the best shape but it happens with Cds that aren’t very scratched.I can import some with no problem. What happens is I join the tracks on the CDand drag them to the Playlist I have created with the title of the audiobook.They import okay for a while (usually takes at least 10 minutes) and then seemto freeze up. The loading will stall at a spot and when I click the"X" to stop the failed import, iTunes fails to respond and I have toforce a quit. When I try it again it will often get stuck on a different spot.I have tried the following importing settings: AAC at 128 kbs, 256kbs, andspoken podcast quality, AIFF, MP3, and apple lossless encorder and the CDimport still stalls out. I have tried several different CDs from differedaudiobooks. If it does "finish importing," then the 1 hour and 15minute joined track will be only 19 minutes, or 8 minutes, etc. Some CDs willimport fully. I have had the problem with the import stalling for a while butnot this frequently and usually after multiple attempts I can get the whole CDimported. The issue where iTunes says that it has imported the CD but onlya portion of it has been imported is a relatively new issue. I have had to havethe CD/DVD-ROM drive replaced once by Apple since buying the computer in 6/05because it no longer ejected discs and I had one get stuck. I don’t know whereto start with this issue as I don’t know if it is a hardware or a softwareissue. Any help or suggestions you could give me would be greatly appreciated.Thanks! - CONTACT_Con-4148D5E61 c s l Karon Montgomery

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Thank you, Ragonamuffin, for the suggestions. Unfortunately I think I have a problem with my drive. I could not copy the contents of the CD to my hard drive so I think that means it is not an iTunes problem. I tried to repair the disk permissions but I didn't notice a difference in how it functioned. So, finally I bought a RCA Discwasher, a DVD/CD burner cleaner with 6 brushes, but it won't work either. My drive will not read the disc and just spits it out soon after I insert it. I assume this means that I need a new CD/DVD drive. Would you be inclined to agree?

Posted on Nov 25, 2008

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Try simply copying the media from the finder. Click the CD in your sidebar, and drag the data inside to the desktop or where ever inside your drive. If it works ok here, then itunes is your problem, otherwise its hardware I'm sorry to say. If it is hardware, try a CD cleaner. If it works in the finder fine, go to *your home folder*/Preferences/com.apple.itunes.plist and delete that file.

Posted on Nov 19, 2008

  • ragonamuffin Nov 19, 2008

    You may also want to repair disk permissions: go to Applications/Utilities/Disk Utility


    open that and click "repair disk permissions."

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