Panasonic Lumix DMC-FZ5 Digital Camera Logo

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Posted on Nov 18, 2008
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In any shooting mode I get a black screen

Something happened to my camera. When I turn it on in any shooting mode I get a black screen. I can take a picture but it comes out black also. I am able to view pictures on the memory card so I know the view finder works. Everything seems to work except in shooting mode.

Thanks for any help you can give.

Mel

  • 3 more comments 
  • meltricia Nov 19, 2008

    I took the battery out for an hour and it still has a black screen when in shooting mode. Even if I turn the LCD screen off and use the old fashioned eye view that shows a black screen also. I am still able to view pictures on the memory card in the camera.

  • meltricia Nov 19, 2008

    I an told by my kid that the camera fell off the table if that makes any difference.

  • meltricia Nov 19, 2008

    I click the shtr button and the camera takes a picture and then if I view the picture in the camera it shows as blacked out. But again I can see other pictures on the memory card.

  • meltricia Nov 20, 2008

    Ok, now I need to know how to replace the Lens. Can anyone help?

  • meltricia Nov 22, 2008

    The step where you suggested to tapp the camera on the desk was what worked. I tapped it in the palm of my hand quite a few times and took the battery out and put it back in and it worked.

    Thank you

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6 Answers

Marvin

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  • Panasonic Master 85,242 Answers
  • Posted on Nov 20, 2008
Marvin
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Ajkill is locked as the best solution, do you feel this solution is correct??

  • Marvin
    Marvin Nov 20, 2008

    I think his solution is incorrect, you have a circuit board/screen failure I don't suggest you even attempt to repair this yourself, the screws and parts are very small and if you don't remove thing correctly they are junk, I don't know how much the3 camera cost but in most cases the cost of repair exceeds the price of replacement

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  • Master 685 Answers
  • Posted on Nov 19, 2008
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Sounds like when it fell it messed up the lcd screen you might have broken it on the inside that would be why your not seeing anything.your gonna have to call them or look up the link that the other experts put on here.if it is still under warrenty i would do that.

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  • Expert 283 Answers
  • Posted on Nov 19, 2008
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Hi,

As i read the details you've stated, the lens of your camera might be damage. Try to replace its lens. Thank you..please dont rate me if unsatisfied..tnx again

Anand Kumar

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  • Master 2,035 Answers
  • Posted on Nov 19, 2008
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Simply hit the SHTR button on the camera and check if the screen is working ..


Good luck...

  • Anand Kumar
    Anand Kumar Nov 19, 2008

    There is the problem with on board sensor failure due the shock when it fell from the table , you need give to service center .....

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  • Master 10,515 Answers
  • Posted on Nov 18, 2008
Anonymous
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This sounds like it might be a defective CCD imager.


Its my HUMBLE request not to play with camera urself.

Give a call directly to panasonic.


The direct link to contact them wld be :-



http://www2.panasonic.com/consumer-electronics/support/Cameras-Camcorders/Digital-Cameras/Lumix-Digital-Cameras.list.75480

Thnx and Regards,
taran.

  • Anonymous Nov 20, 2008

    Here is a way to repalce lens :-








        If your camera is still under warranty, the best thing you can do is to take it to the nearest official repair shop and they should fix it for free.
          If your camera is out of warranty, or if the manufacturer refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try the following methods to repair it yourself.
            First, make sure your camera has fresh batteries and it is in recording mode.
              Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.
                Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.
                  Another method is to tap the padded USB cover part on a hard surface, for example, a desk. Sounds simple, but it works.
                    Try forcing the camera lens. Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended. Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.
                      If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.
                        Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.
                          If none of the methods work, you can dismantle the camera and try to clean the lens. A good guide on dismantling Canon digital cameras with pictures can be found here

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  • Master 461 Answers
  • Posted on Nov 18, 2008
Anonymous
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Hi,
try to reset you camera,
turn off
remove any power supply including batteries.
leave it for 10 minutes
turn it on again..

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