Question about Creative Labs Zen Digital Media Player

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Horizontal Line Across the screen

I have had my Zen Portable Media Player for about 1 1/2 years. I had it in a box, and the unit was in the cae for about 8 months. (I moved) when I opened the box to use it, I turned it on and it has a dark (multicolored) horizontal line going across the screen that won't go away, even after reset. Nothing was packed in the box and it wasn't crushed in shipping.

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Your Zen got bashed. or at least the screen suffered some violent movement and shifted on its moorings. To make it simple... all around the perimeter of the LCD screen, there are electrical contacts for HORIZ and VERT signals which come thru tiny ribbon cable (looks like copper colored ribbon but actually is flat mylar with wire laminations inside) anyway, these are either socketed, soldered or have pressure contacts which make the connection and give you colors in the right places. The connector for an entire HORIZ row came loose, got bent or broke. The only fix is to locate it and either resolder it (difficult without a 'needlepoint soldering iron), reshape that single contact so the right part of the display (HORIZ connection cable) touches its pad again, or replace the display,, socket, or its cabling. I have one with bad HDD but everything else is OK (Display too) which I can sell you cheap. All you'd have to do is pull your HDD, install it in my old Zen, and go.
PM me if you are interested: somethingscrooked@uku.co.uk.

Posted on Dec 04, 2008

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