Question about PC Laptops

8 Answers

My acer aspire 5535 screen keeps going blank

While surfing web screen just goes blank for no apparent reason

Posted by on

  • 21 more comments 
  • JAYKAY52 Dec 06, 2008

    Hi all, I have exactly the same prob on my brand new 5535 (3days old).

    Did the above solve your problem ?

    Cheers

    Jaykay52

  • JAYKAY52 Dec 06, 2008

    PS to the above .... Once screen goes blank the only way it seems I can restart is by disconnecting from mains and removing battery !!!

    Surely that can't be right ? any ideas .

    Thnx.

  • Kat41 Dec 14, 2008

    I have the exact same problem. While surfing or typing emails the screen just goes blank without any warning and for no reason. The only way to get it going again is to switch it off completely and the turn it back on and then choosing the safemode. but that really can't be that healthy for the notebook....

  • Anonymous Dec 16, 2008

    I have the same problem also,this is very wrong!!What are they selling?I am
    in contact with Acer almost two weeks and nothing happenings.Is like i bought
    a used one.



  • Anonymous Dec 27, 2008

    Can somebody tell how upgrade Bios after downloading fom Acer site?In the zip file there are many files...it have to start from Dos or Windows?

  • Anonymous Dec 27, 2008

    this is so annoying
    i got this laptop for christmas and its bleeding doing my head in


  • ALPE121075 Dec 28, 2008

    Hi,



    I have read on different sites that the bios update can fix the problem. I'm afraid I don't have any clue how can I update the bios. Please can someone send me a short tutorial.



    thanks

  • lawrencedonn Dec 29, 2008

    I have this problem too, so annoying, i just want it fixed, i have the bios update just no idea how to install it

  • Anonymous Jan 11, 2009

    Hi,

    I bought the Acer 5535 last week and have been getting a black screen all week and brought it back for a replacement yesterday and now the same thing is happening with that.

    Is it worth trying to update the BIOS, etc as some people seem to have done or should I just bring it back and go for a different brand??

    John






  • pro4die Jan 13, 2009

    i have the same problem but on the acer site there are only bios updates for vista what about XP PRO x86 ? can i install the bios update for vista on the laptop?

  • pro4die Jan 13, 2009

    I have the same problem i would like to try if the bios update will work for me but on the ACER website there are only BIOS updates for windows VISTA. I have Windows XP Pro x86. What to do? Should i try to upgrade anyway with the vista update?

  • bigbabs596 Jan 13, 2009

    didnt work on my acer laptop so still seeking the solution, ITS OUT THEIR SOMEWHERE.

  • Gillianp Jan 17, 2009

    I got an Acer 5535 for xmas. The screen kept going blank and I had to restart in safe mode. We took it back and got a replacement and now the same thing is happening. My husband took it back to PC World to be told that our problem is unique and no one else has brought their PC back. It's useful to see that other people are experiencing this problem- I'm going to print off other peoples' comments from this site for when we return to PC world for the 4th time tomorrow .

  • Anonymous Jan 18, 2009

    I have a similar problem on an Acer 5535 - screen goes black and computer locks. Only option is to hold the power button to reset. The laptop can sometimes run for hours without it occuring. other times it happens within minutes of start up.

    I did find this. Somebody has isolated it to the WLAN card. A further search to this reveals something called a NMI/Parity crash. Symptoms sound uncannily similar.

    Try updating the driver to the card via your devices menu, this "may" clear it.


  • buner Jan 20, 2009

    I'm sorry I didn't spot this website before buying my Acer aspire 5535. Having spent 2 days transferring files and upgrading to Office 2007 etc. I now find that I am having to set my auto save time on Word to 3 minutes to avoid losing work. It goes blank after 1 to 2 hours, no warning, and only way back is to power off. I will have a look at these drivers that are mentioned, but not optimistic.

  • pro4die Jan 21, 2009

    "I have a similar problem on an Acer 5535 - screen goes black and
    computer locks. Only option is to hold the power button to reset. The
    laptop can sometimes run for hours without it occuring. other times it
    happens within minutes of start up.

    I did find this. Somebody
    has isolated it to the WLAN card. A further search to this reveals
    something called a NMI/Parity crash. Symptoms sound uncannily similar.

    Try updating the driver to the card via your devices menu, this "may" clear it."



    I think this fixed it for me. I haven't got problems for 2 days now. A
    ll of you should try it!

  • Anonymous Jan 22, 2009

    same problem. the screen just goes black and then....no response

  • Anonymous Jan 23, 2009

    Hi,



    Just thought I'd let you know that the solution below from

    davepotter89 has fixed the problem for me. System is humming now. Many thanks. Would someone tell PCWorld and save a lot of people a lot of trouble.

    Thanks again.

  • olivier217 Jan 24, 2009

    Hello,

    I've just bought an Acer 5535 and got the same trouble...
    I don't know what's the best solution :

    Update the Bios version or send it back to ACER ?

  • olivier217 Jan 24, 2009

    Hello,

    Just to let you know that the pb has been solve by updating the bios, just as said below.
    Many thanks,
    Olivier


  • bartled79 Apr 06, 2009

    Acer Aspire 5535 bought from pc world in 1st 24hrs screen went black 4 times , thought it may be a problem with the install of vista and drivers so re-installed no sucsess still does it.

    From advice on this site I intend on upgrading bios to v1.04 and updating any drivers that have updates avalible.

    Lets hope it works or back to the novices at pc world that know nothing about pcs lol


  • lawrencedonn May 11, 2010

    okay but, i have downloaded the update and don't know how to install it, please help,



    thanks

  • Anonymous Mar 31, 2014

    My acer aspire V5-572P is showing blank screen when I on it

×

8 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had this problem. Laptop has been running for 24 hours and not a problem :-)

>Visit http://support.acer-euro.com/drivers/downloads.html
>Once on the website, select the Aspire 5535
>Then use the drop down and select "Bios Update for Vista" and select v1.04
>Once download is complete, extract to a temporary folder (eg create a folder in program files and extract there).
>Once this is down, go to the folder and open:
>ATI folder
>x86 folder

Ensure all other applications are closed.

>then run the CP2A_104 application.

Let this complete, the system then should reboot.

Once your back on, you should be good to go. This is a reminder, this may not work on all systems but it did on mine. You do this at your own risk and I accept no responsibility for any problems occured. If in doubt, refer to the Acer support line.

I wish you all the best as I know how much of a pain in the arse this problem is.

Posted on Dec 29, 2008

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

The complete solution to this fault (Acer 5535 keeps crashing under vista) is to use Windows XP

instead of Vista. Set up a Dual Boot so you can CHOOSE to load XP or Vista each time you turn on

the laptop. I've put XP on my 5535 and it's SO much faster and seems perfectly stable now - no

crashing at all.

A full video showing how to do this is here: http://www.youtube.com/watch?v=rdfU9TXIAd4


Once you've done this you won't have any problems with the laptop anymore.
This is a perfect solution to the crashing problem!

Posted on Jun 25, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 55 Answers

Nice one Dave, spent days trying to find a solution. This has sorted it!!!

Posted on Jan 30, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

I have upgraded all drivers and bios at version 1.04 and now i haven't black screen..

Posted on Dec 25, 2008

  • Sharad Sep 30, 2011

    I installed the update from the recommended Acer site. The system reboot started, it could not reboot and asked for repair. I chose the repair.
    Now, I check the BIOS version in systeminfo, it shows
    BIOS Version/Date Phoenix Technologies LTD V1.04, 04/11/2008

    Has the BIOS been updated.

    Many Thanks in advance
    Sharad

×

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I hibernated my acer 5535 and before i turned it on i pkug an external monitor to my laptop and the screen went black.i shine a torch light and u there is nothing on the screen.i removed the battery and ac power and held the power button 30sec and still nothing.also opened the laptop,remove the memory and sloted it stil the same black screen but i found out that there is a metal connecting the motherboard to the screen has some dark color near the fun.pls any help?

Posted on Sep 13, 2011

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I sent my laptop back to acer (not really nessacary) and they reseated the harddrive, it works fine now,
lawrencedon

Posted on Jan 21, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Honesty ... by just upgrading Bios to v 1.04 solved this problem on my Acer 5535. Although I did my machine back to the vendor (to be on the safe side) who installed the update for me for free.

TO : Gillianp : I don't want to be nasty, but your guy at PC-World doesn't know what he's talking about... this is certainly not a one off problem... Acer recognises this and just look at the comments on this page. May I suggest you check which Bios version you have installed .... if not v1.04 then I'm pretty sure that's the answer. If you DO have v1.04 then of course it's caused by something else and I'm just one of the lucky ones who's problem is solved by this bios update. Sorry I can't help any further.

Posted on Jan 21, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 458 Answers

Go To The ACER Website and Download the BIOS Update.. Install it and let it reboot

Also Check to see that you're not overheating the laptop,,,, make sure fan ducts are blowing out air, whether hot or cold air make sure it's blowing out and not clogged..

if bios and a fan check don't fix it..... next thing to check is your RAM... try reseating it and switching slots on it

Posted on Nov 17, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Will an ACER 5535 15.6" Screen Work in an Acer 5735


Check the part number on the rear of the screen. If not identical it might not work.

Apr 07, 2014 | Acer Aspire PC Laptops

1 Answer

Screen goes blank on notebook


u have a problem with your display connections... opening and closing the notepad too many times does that... take it to a techie or surf u tube on how to videos...to change display for acer d150

Jan 13, 2014 | Acer Aspire One PC Notebook

1 Answer

Power but screen is blank shop said mother/b or processor ?


The 5535 is a decent computer and if it is doing right by you and you are comfortable with it, then go ahead and repair it. I would suspect that the motherboard may have failed but I doubt the processor did, unless you overheated it so bad that it over rode its thermal shut down protection and melted like Chernobyl. The motherboard can be bought on EBay for a decent price, most likely between $100 to $185 bucks. I'll give you a link below that goes to the service manual for that model. With the manual, you can rebuild the laptop with nothing more than a phillips screwdriver and patience. When you are ready and have the parts, get back to us and we can help further.
When the link comes up, it is around 8 mb in size, make sure you have a pdf file reader like adobe reader. The manual will come up sirt of small, just hold down the Ctrl key and tap the + key to enlarge the view.

http://tim.id.au/laptops/acer/aspire%205535%205235.pdf

Jul 22, 2010 | Acer Aspire 5535-5050 Notebook

2 Answers

Acer aspire 5535 hibernation blank screen stuck


it might be your harddisk you should check it first it may not be loading your o/s or unbootable partition

Sep 08, 2009 | Acer Aspire 5535-5050 Notebook

1 Answer

Acer Aspire 5535-6608 crashing


This problem is due to a failing hard drive I believe. When the virus scan is working you get a clicking sound then it crashes. Clicking sounds from your laptop while running scans on the hard drive are bad. The first thing to do is to get your irreplaceable files backed up then contact a service professional to get the drive replaced. If it is a reputable service person they should be able to clone the drive over to a new drive with no major issues. Be sure to insist on your old drive back. Even though it may have issues, my guess is that you still have personal information you would not want someone else to get hold of.

Aug 07, 2009 | Acer Aspire 5535-5050 Notebook

2 Answers

Hello I have an acer aspire 5535 and it keeps


The complete solution to this fault (Acer 5535 keeps crashing under vista) is to use Windows XP instead of Vista. Set up a Dual Boot so you can CHOOSE to load XP or Vista each time you turn on the laptop. I've put XP on my 5535 and it's SO much faster and seems perfectly stable now - no crashing at all.

A full video showing how to do this is here: http://www.youtube.com/watch?v=rdfU9TXIAd4




Once you've done this you won't have any problems with the laptop anymore.
This is a perfect solution to the crashing problem!

Jun 05, 2009 | PC Laptops

1 Answer

Brand New laptop, won't start


Try taking the battery out before you turn it on. Have seen completely a dead dead battery keeping a laptop from starting up. Does the hard drive activity light flickering? If it is you can try holding down the Function button (FN) and there should be another button to hit to switch between LCD\CRT.

Mar 01, 2009 | Acer Aspire 5520-5908 Notebook

Not finding what you are looking for?
PC Laptops Logo

Related Topics:

10,602 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Laptops Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...