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HP PSC 2355 all in one Have HP image Zone installed but the machine is telling me to install or run HP software for the scan feature - how do I get the software?

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The software surpose to come with the your hp device but if you have lost it then you can go to hp website find your device software compatible so you can download it and install below is the download url copy it and past to the address bar then select your product number.

Posted on Nov 17, 2008


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2 Answers

How does the scanner work?

Simply pull the lid on the top and place the paper on it . Then close the lid and press scan button on the scanner, which will start scanning your documents.

Aug 29, 2009 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

Printer will not scan. States "You need to install or run HP software for this feature". Laura

You can download the software at the HP website. Just click on the support link; lookup your specific model # and then select the operating system you are running. Download and install the software package and you should be all set. Hope this helps.

Aug 19, 2009 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

I have a HP PSC 2355 all-in-one printer/scanner. How do I install the HP Image Zone solfware. I don't have Image disc. Thank You - Joanne E-mail is:

You can find all drivers and software you need here:

Go to "Software & Driver downloads ", choose your Operating System, and download the full package, usually called something like "Full Feature Software and Drivers". And usually it is the largest download you'll find on that page.;-)
This should include everything you need.

Dec 20, 2008 | HP Office Equipment & Supplies

1 Answer

Will Not Scan


I have encountered the same problem and might have a solution:

This is from the HP site. I will be trying it tonight when I get home....if it does not work I will let you know with another post.



Nov 15, 2008 | HP PSC 2355 All-In-One InkJet Printer

3 Answers

HP PSC 2355 all-in-one printer not scanning

You need to start the HP software that's installed on your PC.

In Win XP, go to Start menu, look down the list of installed programs, and click on HP Director to start it up. Your scanner should work now, either from the scan buttons on the printer, or from the scan options within HP Director.

Nov 11, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Image Zone

This can probably be fixed by reinstall the software again. Sounds like something went a little strange the first time it was installed. Just insert the disk again, and pretend like it's the first time installing. It should fix your problem. If not, comment back and we'll try some other things.


Sep 04, 2008 | HP PSC 2355 All-In-One InkJet Printer

4 Answers

HP PSC 2355 error

Hi Brown3377;
when you install the HP Software, what selection did you choose? is it the recommended or custom settings? maybe you missed the scanner driver for your printer that is why it says you need to install it first. you can insert your HP cd and check it out, click custom install and double check to see if you have the scan driver selected, if not, select it then install... then try to remove the printer usb cable, reboot your printer and computer.

Jun 24, 2008 | HP PSC 2355 All-In-One InkJet Printer

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