Question about Microsoft Windows XP Home Edition

2 Answers

Power save mode problem -- during the PC boot up

My OS is WindowsXP pro with SP3. My husband has installed a "Screen saver" couple days ago, and it was worked well; but today, after he didn't use the computer for 3~4 hours, the screen doesn't turn on any more. He told me he did some change of the application setting. I tried to clean COMS, but it didn't work for me. The MB is MSI 661FM(MS-6540G). Could you please give any advice, please?
Thank you in advance.

P.S. I am sure my power supply, memory board, CPU, HDD, and VGA are working functionally.

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  • yuenij Nov 17, 2008

    Hello Geekman,

    Thank you very much for the quick replying.
    It is my fail for the unclear case description of my problem.

    My situation was:
    When the front power switch is turned on > the power led is turned to green and the HDD led is turned to red (stay in red, no blinking at all), also I can hear the normal "monitor turn on sound" when I turned on the monitor; but the screen only shows a message box of "the display is in the power save mode" (the background is black and after about 5 seconds later, the monitor power led is turned yellow) and no any boot up message (such as bios data, memory check, hardware check etc.), even one letter is appeared on the screen.
    BTW, I have noticed that if the monitor power was turned on before the mid tower was turned on, the monitor led won't turn to green, it will stay on yellow and no any message appear.

    For the troubleshooting, I have done:
    First, make sure every hardware device is working functionally by installing movable device to another computer. And I installed another working graphic card instead using on board graphic card. After that, I have:

    Scenario 1: press and hold the 'Del' key right after I pressed front power switch --> black screen and no any letter appears on the screen, after about 10~15 seconds, the 'power save mode' message is appeared, then 5 seconds later, the monitor power led is turned to yellow.

    Scenario 2: press and hold the 'Insert' key right after I pressed front power switch
    --> black screen and no any letter shows up, after about 15 seconds,
    the 'power save mode' message shows off, 5 seconds later, the monitor power led is turned yellow.

    Scenario 3: press and hold the 'F8' key right after I pressed front power switch
    --> black screen and no any letter shows up, after about 15 seconds,
    the 'power save mode' message shows off, , 5 seconds later, the monitor power led is turned yellow.

    Scenario 4: Clear COMS
    Step 1: Disconnect the main AC power by pulling out the
    power cable.
    Step 2: Wait for 1 minute to be sure all the capacitors and coils have discharged.
    Step 3: Move
    the CMOS jumper to the clear position (moving JBAT1 from it's original 1-2 position to 2-3 position)
    Step 4: Wait for 5 minutes to be sure the CMOS has been cleared.
    Step 5: Return the CMOS jumper to it's original position.
    Step 6: Restore power to the system.

    Still get the same result as the scenario 1~3.

    Had online study, then:
    Scenario 5: Clear COMS

    Step 1: Disconnect the main AC power by pulling out the
    power cable.

    Step 2: Wait for 5 minutes to be sure all the capacitors and coils have discharged.

    Step 3: remove the battery on the motherboard
    Step 4: Move
    the CMOS jumper to the clear position (moving JBAT1 from it's original 1-2 position to 2-3 position)

    Step 5: Wait for 10 minutes to be sure the CMOS has been cleared.

    Step 6: Return the CMOS jumper to it's original position
    Step 7: Reinstall the battery on the motherboard .

    Step 8: Restore power to the system.


    Still got the black screen as the scenario 1~4.

    Scenario 6: Clear COMS


    Step 1: Disconnect the main AC power by pulling out the
    power cable.


    Step 2: Wait for 10 minute to be sure all the capacitors and coils have discharged.


    Step 3: remove the battery on the motherboard

    Step 4: Move
    the CMOS jumper to the clear position (moving JBAT1 from it's original 1-2 position to 2-3 position)
    Step 5: Turn on the main AC power (actually the power can't be turned on)


    Step 6: Wait for 10 minutes to be sure the CMOS has been cleared.


    Step 7: Return the CMOS jumper to it's original position

    Step 8: Reinstall the battery on the motherboard .


    Step 9: Restore power to the system.

    Still got the black screen as the scenario 1~5.

    After I did all 6 scenarios, I left all power cables as unplugged to the devices. I wrote this issue and had asleep. It was this morning after 5.

    Thanks,

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Hi Geekman,

Thank you very much for the quick follow up. I am very sorry that I couldn't update the issue on time as I was very busy on my work.

My problem was solved even I am not sure what was happened to me.
As I wrote down before, I left my computer disconnected to all power cable (power supply cable and monitor cable) on Nov. 18 at 5 am. This afternoon I connected monitor's power cable and main AC power cable, and turned on main AC power; then the bios check and memory check had appeared on the screen, and also asked for resetting the COMS. After I have reset all parameters, the computer is boot up as before and had the Windows Advance Options Menu (I didn't hit F8). I chose boot as "last knowing ...", after I had the desktop, then I went to Control Panel ... > to switch off the Screen Saver. Now everything is fine. I don't know if the length of the time of the disconnected power was the key point. Until now, I still do not know what is the correct scenario (the exact step by step) of clear COMS. I checked with websites, seems like there are so many different ways to do it (more than four ways). Does this mean every way is correct or can I say COMS can be cleared in any way?
Thank you again,

Posted on Nov 21, 2008

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  • 32,281 Answers

Try and reboot your computer and after Windows opens go to the Control Panel, then to Display then to Screen Saver and select (none).
If you have trouble with booting up Windows, then power off or remove the power chord reconnect it again, As you switch on press F8 several times until you get Windows Advance Options Menu.
Then select Safe Mode then go to Control Panel - Display etc to switch off the Screen Saver.

Posted on Nov 17, 2008

  • Chris Hingee
    Chris Hingee Nov 18, 2008

    You have been very methodical in your problem solving - full marks to you.

    It appears that the problem lies with the monitor, it may be faulty. Try connecting a different monitor to your computer.



    Some monitor functions are controlled by their internal CPU, and these can be access via the buttons on the monitor's front panel. There may be a setting for power saving mode, if you have a manual check it out and/or check their WEB site.





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