Question about Canon PIXMA iP1700 InkJet Photo Printer

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False paper jam

I checked my printer for a paper jam but theres no jam and i cant print because of this false paper jam

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  • 143 Answers

Check front and rear paper sensors. Maybe they damaged. Clean optical sensors.

Posted on Nov 17, 2008

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Why do i have a false jam reading?


I understand that you're receiving what you believe to be a 'false' paper jam on your HP Photosmart C6280 All-in-One Printer. I would like to work with you today with resolving this issue. Paper jams can be real or false. The product might report a paper jam even when there is no jammed paper. A false paper jam may also be the result of having a bad paper jam at a point in time and that bad jam causing a hardware issue to the paper sensor or rollers. I am going to provide you with some additional troubleshooting steps that apply to both real and false paper jams. You did state that you already checked the paper pathway inside the printer and failed to find any evidence of paper being stuck, but please run the step-by-step troubleshooting below, even if you have already run some of the steps.

Here are the steps for clearing the path:

Photosmart c6280 False Paper Jam Messages


Try this blog for alternate clearing ideas for this printer. HP Photosmart C6280 error message Carriage Jam

Jul 02, 2014 | HP Photosmart C6280 Printer

1 Answer

I have a HP LaserJet 1312nfi that is giving me a FALSE paper jam message. I repeat - FALSE PAPER JAM IN BACK DOOR. False false false. I have uninstalled it on my computer and nothing. I have opened it...


Hello Chris! Welcome to FixYa!

If you are facing False Paper Jam error in your HP Laser Jet 1312nfi but If you cant see any obvious paper jams, try to look closely into the rollers or the inside. There could be some tiny paper shreds stuck within those rollers. Or there could be a tiny piece of paper blocking the printer's sensor and thus giving you a false paper jam error.
The rollers should be cleaned if the paper fails to feed smoothly into the unit. All document and media rollers should be cleaned using a lint-free cloth lightly moistened with water.

1. Turn Off the printer and unplugged power before cleaning the rollers. This will allow the rollers to be turned by hand in most cases.
2. Remove the rear access door to access the rollers. Clean any dust and debris from the rollers.
3. Open the back of the printer and check metal paper rollers (not the rubber rollers) in the interior of the printer. They should be clean and move freely. If these are not bright and shinny or have buildup on them, they should be cleaned. Also clean any dust and debris off of the rubber rollers.
4. Close the back cover and reattach the rear access door.
5. Plug the power cord back in and power the unit up. It should reinitialize for about 20 seconds.
6. Print another extended self-test page.
After following these steps carefully, False Error message will be disappeared.
I hope this solution helps you
Let me know if you have any confusion in your mind.


Sir, Your Rating as FIVE Stars for this solution and words of appreciation will be esteemed

Thank You for taking my service


Concerned: Muhammad Uzair

Jan 10, 2012 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Says Paper Jam but ther is no paper jam


It appear from here that the exit sensor may be dirty and you can use canned air and blow it out.

You may also be missing the paper out sensor that is located at the bottom of the printer oposite of the paper tray when you pull it out. When the flag arm has fallin out, it will give a false paper jam error when the last sheet has printed from the tray, not knowing or detecting that the tray is now empty.

Jul 02, 2009 | HP LaserJet 4 plus Printer

2 Answers

Paper Jam problem Printek 4300


Are you getting false paper jams?

Please contact me back.

708-597-4222

rcardenas@mrp.to

Apr 07, 2009 | Printek FormsPro 4300 Printer

1 Answer

False paper jam


Try cleaning the feed rollers with some alcohol on a lint free cloth. You may have some debris on the rollers.

Jan 31, 2009 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

Paper Jam but not really???


If it's a brand new printer, try removing and reinstalling the printhead. An incorrectly installed printhead will give you a false paper jam error.

Jul 05, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Error 13-jam paper HP Laser 4+


HP LaserJet 4, 4m, 4 Plus and 4m Plus Series Printers - False Error Message 13 PAPER JAM ISSUE: After clearing all jammed paper from the HP LaserJet 4, 4m, 4 Plus, or 4m Plus series printer, the display still reads 13 Paper Jam . Even after cycling the power off and then back on, the error remains. SOLUTION: Open the rear door of the printer. There is a paper sensor near the upper right hand corner of the fusing assembly (just below the right edge of the long yellow warning sticker on the fuser) that can cause paper jam error messages even when there is no jammed paper in the printer. Toggle the thin black plastic lever up and down to make sure it is not stuck or sticky. The lever should be in the down position before closing the back of the printer. If the lever is stuck or missing, the printer will generate a false paper jam message. Hope it will help you !

Apr 02, 2008 | HP LaserJet 4 plus Printer

1 Answer

I860 False Paper Jam Message


Check the back of the printer. There should be door at the bottom. Your paper jam could be there.


If this helps you, please rate me. Thanks, Patty

Nov 06, 2007 | Canon i860 InkJet Photo Printer

4 Answers

HP Laserjet 1020: False paper jam


Hp false paper jam error message is displayed by the printer when paper is jammed in one or more locations. In such a case, users are recommended to remove the jammed paper from the specified location. The entire paper path must be checked for any pieces of paper. To stop the message, open and close the top most cover of the printer. Lastly, verify the flags and the sensors. If the problem persists, the cause of the error message could be a broken sensor or sensor lever.


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Oct 25, 2007 | Office Equipment & Supplies

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