Question about GE Profile Spectra JGBP79 Gas Kitchen Range

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Gas range does not light up (no clicking)

We purchased a new home last year, and it came w/ GE's Monogram series of stainless steel appliances. One of them, the built-in gas range top, no longer lights up. Normally, when you turn the dial, you hear clicking, the dial has a red indicator light that turns on as well (safety feature to show the gas is turned on), and then the fire starts. However, when the range stopped lighting, the clicking was gone, the red indicator light on the dial doesn't turn on, but the gas still flows because you can smell it. I checked the outlet that the range is plugged into, and it has power running to it. Can this be a do-it-yourself fix, or do I need to call for professional service? Thanks.

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  • maureen-gasp Nov 26, 2008

    I have a ge monogram gas range, and the gas turns on but there isn't any clicking or igiting of gas?

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There is a transformer in it that bumps the 120vac house voltage to 230 volts. I'm 98% positive the transformer is bad and it was more than likely caused by a power company surge. I suggest calling for service since it is Monogram. It is more complex to work on. That said, I would ONLY trust GE Factory Service 1-800-432-2737 or schedule online at www.geappliances.com to have it fixed.

Posted on Dec 18, 2008

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Posted on Jan 02, 2017

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Hello hulamaej ,
Welcome to fixya.
I'm Huuum and happy to assist you,

If you call ge and ask for consumer affairs.
tell them you are going to remodel your kitchen an you picked out all the ge monogram appliances and have the loan money set aside and ready!
Nut you will not make the purchase until they send you a set of ner stickers to remedy your new stoves old problem.
Be nice and sweet and calm. Get everyone to spell their names to you, even if you know them already!
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They do more than that for people who's warranty is over .
I've had them call me to swap out some ones fridge on many occasions.
I' pretty sure I can get you the stickers and have GE mail them to you!
Mean while if you do not succeed
Then send me the info.
The exact model # with all the letters and numbers completely
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And your name, address, tel # zip code and the date you bought it
And I will get you the parts for free!

I am a dealer!

late me know
Huuum
Please do not forget to leave a rating when you are finshed

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