Question about Computers & Internet
The laptop screen flickered a few times and went grey. It then shutdown. When it was rebooted, it worked for a short time then went grey again. Subsequent reboots failed to bring the screen back to life, even though the lights on the keyboard started up.
I've found a recall notice for the laptop, but I'm outside the 24 month warranty by 121 days. The same notice suggested that if you haven't experienced a problem yet, then they have a bios update that adjusts the fan algorythm.
HP technical suggested that it's possibly a video card problem and since it's part of the motherboard, the entire board will require replacement.
I was hoping that a repair could be completed, but don't know where to turn. Is HP the best option, or should I try a local repair shop? I recall an HP PC problem that I had previously, and HP wanted me to scrub the hard-drive before sending the unit to them.
Either way, do you think that the video card be repaired? Do you have any idea what a repair would cost (replacement or repair)?
Thanks in advance!
The video chip is on the motherboard, would not be cost effective to replace, and the motherboard replacement would not be cheap. Get a quote first, they could charge for a quote and then offset it against the repair cost should you go ahead.
I suggest that you put the money towards a new laptop, it would be better, faster, than your old one.
You can use your old laptop for parts.
Remove the hard drive and place it into an external USB hard drive case, to use as an external data or backup drive. Use the RAM to increase the memory capacity of your new laptop.
Posted on Nov 17, 2008
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 09, 2010 | Microsoft Windows Vista Home Premium with...
May 02, 2010 | Acer Aspire 5535-5050 Notebook
Apr 27, 2010 | Lenovo ThinkPad T400 PC Notebook
Feb 18, 2010 | Acer Aspire 6930-6455 Notebook PC
Mar 15, 2009 | Toshiba Satellite A105 Notebook
Dec 05, 2008 | HP Pavilion dv6000z Notebook
Nov 21, 2007 | Acer Aspire 3680 Laptop
Apr 19, 2007 | Evesham Voyager 5800 Notebook
333 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: