Question about Western Digital Passport WDXML800UE (WDXML800UETE) 80 GB Hard Drive

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Recovering Files How can I get all of my documents off of my wd passport if my computer does not recognize it?

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  • DTLeroyB Dec 01, 2008

    I have been using a WD Passport for a while now and, all of the sudden, my computer does not recognize it anymore either. I have a second, newer, Passport that my computer still sees though. It shows the old one as a drive (E:) on My Computer but not as the Passport and therefore I can't access any of my stored data.

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Does your hard drive make any clicking/nocking sound like these? If yes - then the drive has bad heads and you need help from professional data recovery specialist. If not - try remove the internal drive from the enclosure, connect it directly into PC and scan it with some data recovery software like R-Studio for example.

Posted on Dec 19, 2008

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1 Answer

Wd passport not recognised after transferring files to another hard drive


I think the hard drive has failed to initialize for mac os .The best suggestion is connect the drive with some other Mac PC and start recovering the drive with the help of a good recovery tool .To recover failed hard drive mac i used this tool.It is so quick than the other and recovered almost all of my drive completely.It also recovers data from a partitioned mac hard drive completely.first try the demo if good results reached go for the full version as i did ..

Jan 16, 2013 | Western Digital Passport WDXML800UE...

Tip

Western Digitial Passport Sync Software


WARNING: Do not think that theyourWD Passport, using the WD Sync software, is a backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a computer to the drive (WD Passport) and SHOULD NOT be used as backup software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the WD Sync software, reformatting, and using the WC Passport as a true backup drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".

on Jan 18, 2009 | Western Digital Passport WDXML800UE...

1 Answer

My computer has 2 drives (C and D). My WD Passport will recognize and backup the C drive, but it won't backup the D drive. It doesn't split the files into pictures/video/etc like it does with the C, and...


Well, you don't have to use WD's software...you can better backup software like Acronis..you can back any files you want, or, the whole computer with installed programs, operating system and all. Are you using WD software, or windows? You can just select the files you want to copy from the drive in Windows, and just copy them to the drive, you don't have to use WD software.

If this post has helped, please vote.

Jun 15, 2010 | Western Digital My Passport Essential...

1 Answer

Wd passport can't see the writing on the icons in setup


Try hitting enter, Windows should automatically recognize it as an external drive and install driver.
click on "my computer" and the new drive should be there.

Jun 19, 2009 | Western Digital WD Passport 250GB Portable...

2 Answers

I don't know how to check the files on my WD passport. I'm looking just for pictures and itunes. Can you tell me how this is done?


you plug the drive into a usb port.... if it doesn't automatically pop up to allow you to access the drive... go to my computer (or computer on vista) and go in there... it should appear as another drive. double click and you are in the drive.

Robert

Jan 16, 2009 | Western Digital Passport WDXML800UE...

1 Answer

My passport "removes" my files!


WARNING: Do not think that theyourWD Passport, using the WD Sync software, is a backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a
computer to the drive (WD Passport) and SHOULD NOT be used as backup
software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as
this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the
WD Sync software, reformatting, and using the WC Passport as a true backup
drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".

Jan 16, 2009 | Western Digital Passport WDXML800UE...

1 Answer

Can I use my passport essential 2.0 to backup my work computer as well as my home computer?


You can use your WD Passport to sychronize data on multiple computers, you just need to set up the other computer name (e.g. "Work computer")using the software.

WARNING: Do not think that theyourWD Passport, using the WD Sync software, is a
backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a
computer to the drive (WD Passport) and SHOULD NOT be used as backup
software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as
this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the
WD Sync software, reformatting, and using the WC Passport as a true backup
drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".

Aug 03, 2008 | Western Digital Passport WDXML800UE...

5 Answers

WD Passport not recognized anymore


Change your USB cable, I had same problem...changing the USB cable woked for me.

Jul 30, 2008 | Western Digital Passport WDXML800UE...

1 Answer

My PC is not recognizing my WD Passport 120GB USB external drive. I used just few days ago and connected the usb cable to my computer and the WD Passport drive and not recognized on my 2 laptop and 2 other...


Does you drive make any sounds like these? If yes you have a mechanical problem and you should get a specialist to work on it.
If not - try to remove the drive from the enclosure and connect it directly to the computer to recover your files.

Jul 30, 2008 | Western Digital Caviar WD2500BB 250 GB...

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