Question about Maytag Neptune MAH5500B Front Load Washer

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Door won't open

I started my Maytag Neptune washer like normal, and it got stuck on the spin cycle and now the door won't open. I tried to restart the washer, just put it on the spin cycle, put it on the rinse and spin and even unplug it. The door will not open. What can I do?

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You can take the 4 phillips screws out of the corners of your soap dispensor, the lid of the dispenser willlift up and youll see wrapped around in there eitehr a floresent green or orange plastic wire. that is a manual release cord for the latch assy. this will allow you to get your clothes from the machine, form there look into why the latch never released

Posted on Nov 18, 2008

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Eratic, sometimes door lock doesnt activate, when it does wahser starts but stop mid cycle and wont continue. Replaced door switch and pump


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Dec 02, 2015 | Maytag Washing Machines

2 Answers

Maytag Neptune washer machine won't spin or fully drain


    • 1 Open your home's breaker box and flip the circuit breaker switch to "On." If it is already set to "On," flip it to "Off" and then back to "On" to reset it. A power surge may have interrupted your wash cycle so the drain/spin cycle never actually started.
    • 2 Move the washer away from the wall and straighten the drain hose if it is twisted or turned in a way that makes it difficult for water to flow through it. Replace a kinked hose with a new hose.
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    • 3 Push on the washer door to make sure it is fully closed. The washer will not drain or spin unless the door is closed tight. Press the "Start/Pause" button after you close the door.
    • 4 Wait for about 30 seconds after you press "Start/Pause." The washer will not operate until it has been able to fully lock the door and restart the drain process.
    • 5 Run the clothes through a complete cycle again, making sure you use cold water if there are a lot of suds in the washer. Too much soap in the washer can make it hard to drain. Use high-efficiency or low-sudsing detergents on subsequent uses.

Feb 15, 2013 | Washing Machines

1 Answer

My neptune washer stop working. has power but doesnt cycle. shows a FL code. cycle i mean as spin to start washing


FL means that the door isn't locked properly. Make sure that its locked tightly and restart the cycle

Feb 16, 2011 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

If you get the FL how do you get the door to open??


  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.

Dec 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My Maytag Neptune Washer has an error code "do" What does this mean?


The washer detects that the door is open when
starting a cycle or the door is not locking.

Close the door tightly and restart the cycle.

Nov 14, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune MLG2000AWW does not turn off at end of spin cycle


d sounds as if your having a timer issue here. not recognizing the end of cycle and entering a new one ( bad timer).. as far as time of unlocking this is normal, theres a wax motor holding the door shut for i believe 3 min's.. and the water sloshing sounds is also normal they use a "water filled" balance ring around the perimeter of tub to help with the overall balance of machine

Mar 20, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag neptune won;t rinse


Check latch mechanism for alignment. Often operation of machine loosens latch mechanism causing internal switch for "door open (or ajar)" preventing rinse or spin cycle. Opening and closing door presses latch mechanism closing internal switch allowing for continue processing to rinse or spin cycles.

Mar 24, 2008 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Neptune washer not starting


open panel at rear of control panel usning phillips head and 5/16 the board attached to that panel will probably have a burnt r14 r1 or r21 resistor. this has been an ongoing problem with this model even a class action lawsuit.(lawsuit expired 9/2005) you can change the board but this will eventually happen again maytag directs you to do a full conversion kit rebuild about $400.

Feb 17, 2008 | Maytag Neptune MAH5500B Front Load Washer

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